1488 results found
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Adding Phone Users
We should be able to add users without extensions. There is something to be said about the convenience of having users on the account. You can easily share recordings to them. However, it is too risky that they will incur unauthorized charges on the account if they have extensions. There should be a way that we can have the best of both worlds, adding users with restrictions.
1 vote -
Remote employee can be monitored via video
Customer is requesting video monitoring for his employees
1 vote -
Ability to change the speaker box and display box sizes during webinar - sometimes I want to focus on the speaker, sometimes the content.
Ability to change the speaker box and display box sizes during webinar - sometimes I want to focus on the speaker, sometimes the content. I want to be able to make realtime changes to the screen space being used for content and speakers.
2 votes -
Auto reply for messenger chat
Please create an auto reply feature for after hours chat messaging. This system is set up for auto reply SMS text messaging but not for the messanger chat feature for both mobile app and desktop app.
5 votes -
Lossless full screen 4k video sharing on RingCentral Video
We should be able to have lossless 4k video screen sharing on RingCentral Video. i.e. When two users have the same 4k monitor, they should be able to exactly represent the entirety of the sender's screen on the viewer's screen with no boarders or loss of pixels.
19 votesPresenters can now share and record at higher fidelity — up to QHD/2K at 30 fps — which resolves the blurriness some customers saw on high-resolution displays.
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Allow admin to spotlight a participant "speaker"
Allow hosts to mark "Speakers" on the call and pin them all at the top of the gallery.
75 votesThis remains something we're tracking as potential future work, but it isn't currently on our near-term roadmap. We'll update this thread if that changes.
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Ability to delete an active Video Meeting link
Old employee set up a re-occuring link for a meeting. She is no longer with the company but her link is still active and in everyone's RingCentral meetings list.
2 votes -
Working hours and scheduled glip messages to help with work/life balance
RC users should be able to put in their normal working hours into their RC profile. Any messages or calls outside of their posted hours are flagged. People will then have the option to either continue the call or message OR schedule a message for the following day that the employee works. This would enhance work/life balance for everyone as it will cause pause and reconsideration.
2 votes -
1 vote
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Play music during video meeting
We would like the ability to add music that all can hear during a team meeting on RC MVP desktop app. We'd like to be able to share a live music stream from YouTube or Spotify or similar services or the ability to play and share music files for all to hear directly from the PC. Without having to share screen and share computer audio.
4 votes -
Allow Users to change video quality
Some colleagues have bad internet connection, so, reducing the video quality would help to get better audio
1 vote -
attach files in a chat while in a video meeting
it would be great if while in a video meeting and someone needs to get a document to the participants for them to download onto their computer, in the chat function if you can add an upload file button. other video meetings platforms have this option.
52 votes -
Create ability to reorder top icons on messaging tab
Allow the user to reorder these icons - my preference would be @mentions ahead of reminders for instance
3 votes -
Allow sharing of part of screen
Currently RCV allows sharing of full screen or a given app. However, when user has a high resolution monitor (eg 4k/8k), sharing fullscreen means the viewers may not be able to see the screen clearly as it's downscaled to say a FHD display. On the other hand, sharing only 1 app at a time means user has to unshare and share diff apps if their requirement needs multiple apps to be displayed.
Enabling part of the screen share mitigates this by
1. Sharing a FHD sized part of screen so that users with all sort of screen sizes are accommodated …2 votes -
Presence sync when in events with Ring EX
When you are in events, ideally it should update your Ring EX presence to in a meeting/events etc. Not everyone has calendar presence setup so any time you're in a events session it should ideally update your presence across the Ringcentral portfolio.
2 votes -
Meeting Settings
The User Settings template does not have the Meeting settings. Please add meeting settings so changes can be edited, and bulk uploaded to users.
2 votes -
Availability of Outlook app calendar when scheduling a meeting for Windows 11
Some settings are not available with Windows 11 when using RingCentral app specially on scheduling a meeting.
2 votes -
Use External Camera on mobile app
Use External Camera on Mobile App
1 vote -
Allow reprocessing of transcriptions for recorded videos
Allow transcriptions to be reloaded for video recordings where it fails or the transcription setting was not turned on so they can be utilized.
Using past recording transcriptions would be very useful for our business for adding to our knowledge base along with a handful of other reasons.
1 vote -
Enable recording disclaimer in RCV
The customer wants to have a recording disclaimer on RingCentral Video juts like the settings that can be enabled for RingCentral meetings.
11 votesParticipants see a clear recording-in-progress disclaimer whenever a meeting is being recorded..
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