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1318 results found

  1. Adding outside links to follow up automated emails to attendees

    1 vote

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    New  ·  0 comments  ·  Webinar  ·  Admin →
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  2. The customer requested the ability to manually add external contacts to the RingCentral app and make them available to all users without completing the template. The customer refused to fill out the template because they will be adding contacts daily.

    1 vote

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  3. Allow Closed Caption box at bottom of screen to be moveable and/or pop-out so as to avoid video presentation difficulties. This could also be done with Chats.

    1 vote

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    New  ·  0 comments  ·  Video Meetings (RCV)  ·  Admin →
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  4. We should be able to add users without extensions. There is something to be said about the convenience of having users on the account. You can easily share recordings to them. However, it is too risky that they will incur unauthorized charges on the account if they have extensions. There should be a way that we can have the best of both worlds, adding users with restrictions.

    1 vote

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    New  ·  0 comments  ·  Accessibility  ·  Admin →
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  5. Customers have a standing meeting (meeting series) which should have two hosts, as it is a joint meeting of two teams with the same area of responsibility. Normally it is fine, that there is only one host, but in certain situations it would be important to have a second host or a co-host:Planned absence of the host; e.g. vacation, training, …Unplanned absence of the host; e.g. sick leave, …In this situation there should be a controlled conference moderation with the co-host having the necessary rights

    17 votes

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    Under Review  ·  0 comments  ·  Webinar  ·  Admin →
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  6. Customer is requesting video monitoring for his employees

    1 vote

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    New  ·  0 comments  ·  Video Meetings (RCV)  ·  Admin →
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  7. The proposed feature entails integrating a pre-recorded message functionality tailored specifically for user extensions within the RingCentral system. This addition aims to address the need for delivering essential messages, such as data protection notices, directly during calls made to user extensions.

    Currently, while there exists an option to utilize pre-recorded messages within IVR menus for calls routed through the main number, there lacks a solution for playing pre-recorded messages during calls on user extensions. This feature enhancement seeks to fill this gap by allowing users to play pre-recorded messages seamlessly within the context of ongoing calls on their extensions.

    By…

    3 votes

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  8. Old employee set up a re-occuring link for a meeting. She is no longer with the company but her link is still active and in everyone's RingCentral meetings list.

    2 votes

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  9. Live caption would benefit some on the attendees greatly.

    5 votes

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    0 comments  ·  Webinar  ·  Admin →
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  10. Allow hosts to mark "Speakers" on the call and pin them all at the top of the gallery.

    73 votes

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  11. 1 vote

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    New  ·  0 comments  ·  Video Meetings (RCV)  ·  Admin →
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  12. Some colleagues have bad internet connection, so, reducing the video quality would help to get better audio

    1 vote

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    New  ·  0 comments  ·  Webinar  ·  Admin →
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  13. AirPods Max allows you to mute/unmute by pressing the digital crown or end call by pressing it twice. This is supported on our mobile client, but does not work on our desktop client

    1 vote

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    New  ·  0 comments  ·  Video Meetings (RCV)  ·  Admin →
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  14. I love reactions! However, it can take several clicks and mouse movements to actually access reactions. Then you have to do all of that again so you can turn the reaction off. This makes it a little clunkier to use reactions and it is easier to just raise my hand in person than to use the hand raise reaction.

    My suggestion is to add the ability to pin or open a pop up with the reaction options during the meeting (Similar to the chat pop out) or open the reactions menu just by hovering over the button. Or maybe the…

    1 vote

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    New  ·  0 comments  ·  Video Meetings (RCV)  ·  Admin →
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  15. when using the call in to ring central then press 3 to dial out, The system does give enough time and cuts you off before you can finish.

    2 votes

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  16. Allow the user to reorder these icons - my preference would be @mentions ahead of reminders for instance

    3 votes

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  17. We should be able to have lossless 4k video screen sharing on RingCentral Video. i.e. When two users have the same 4k monitor, they should be able to exactly represent the entirety of the sender's screen on the viewer's screen with no boarders or loss of pixels.

    17 votes

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  18. We have meeting hosts who are able to access and delete video meeting recordings. Their doing this will also delete the recording from admin portal. Please implement an access control where only super admins can have access to video recordings and hosts/other participants can send a access request to view the recordings.

    2 votes

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  19. When someone clicks a reaction, an animated version of the chosen emoji floats upwards from the left side of the screen. The animation of reactions allows participants to express themselves visually during a meeting using emojis. These floating reactions provide immediate feedback to speakers and add energy to the meeting. This feature enhances the remote communication experience! 😊👍🎉

    1 vote

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  20. Use External Camera on Mobile App

    1 vote

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    New  ·  0 comments  ·  Video Meetings (RCV)  ·  Admin →
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