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  1. Currently, the presenter has to click the annotate button, and cannot move or interact with their screen while it is clicked. They can only annotate on the screen. In RCM, one could turn on annotating and still interact with their screen.

    Our main use case is annotating on PowerPoints and having the presenter make the changes live while the annotations are being done and still on the screen.

    1 vote

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    New  ·  0 comments  ·  Video Meetings (RCV)  ·  Admin →
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  2. I see too small picture of presentation. And half of screen occupied pictures of people. It is inconvinient ! I need to have possibility to hide pictures of people, like it made in Zoom for example.

    1 vote

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  3. As a meeting host, I want to schedule my meetings as quickly as possible. Adding an RCV meeting to an Outlook meeting should be as simple as a single click. However, if the Scheduler's login token expires prematurely, adding an RCV meeting will require a relogin, making a 2-second operation take 2 minutes. That's not acceptable for a flow used multiple times every day.

    Currently, the RC Scheduler in Outlook asks me to relogin every few weeks - and it always happens exactly when I need to schedule a meeting fast.

    https://jira.ringcentral.com/browse/RCINT-44144

    1 vote

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  4. For a college course I'm in, the instructor uses the same link for the recurring meeting. I imagine mose courses do this. Would like to be able to click a button to add that link to the Ring app - since it is always open - so I can just go there, instead of opening a browser and navigating through five or six layers of the LMS to get to the link for the recurring class.

    1 vote

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  5. Whenever participants use the screenshare tool within the RingCentral Room Video meeting, the default video view is speaker and the we'd prefer to have the view go back to the gallery view since the meeting is leveraging a RC Room, which(to us) represents a larger meeting and in-person participants want to see all video participants on one screen/TV.
    Essentially, we'd like to have the option to set the "default" participant view when using the RC Rooms product, as most of our RC Room meetings are typically hybrid and larger quantities of participants.

    1 vote

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    New  ·  0 comments  ·  Rooms  ·  Admin →
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  6. Conference Room for H.323 Supported for RCV

    Conference room H.323/SIP Rooms gone from RC Meeting invites, RC Meetings had been deprecated and we appear to be on RC Video now and as told that only SIP is supported for RCV.

    5 votes

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  7. Auto logging summary for meetings on RingCentral for Hubspot

    3 votes

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  8. Add ability to remove "How was your meeting experience" survey when a meeting ends in RCV

    7 votes

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  9. It would be helpful if there were an option for video meeting transcriptions in the desktop app to have a prompt for each file download. This feature would allow users to always choose where to save downloaded files.

    Currently, this feature in the RingCentral desktop app is only applicable for AI notes, and while the prompt works on the web app, most customers prefer to use the desktop app.

    1 vote

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  10. Send Later feature that will allow users to schedule the RC Message (Glip) to be sent at a later time. This will be helpful when the other person works off-hours. To respect others' time, we don't want to disturb them during their personal time.

    1 vote

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  11. Description:
    We would like to request a new functionality for the video conferencing service. Currently, when a user is presenting, the toolbar does not display the chat or audio controls. This limitation creates an issue in scenarios where the presenter needs to quickly mute/unmute themselves or share information through the chat without interrupting the presentation flow.

    At present, the presenter is forced to stop screen sharing in order to access the meeting controls (chat, audio, etc.), and then restart the presentation. This process disrupts the flow of the meeting and negatively impacts the overall user experience.

    Justification:
    This functionality is…

    1 vote

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  12. A feature that provides a list of users who haven't updated their meeting link to support video.

    1 vote

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    New  ·  0 comments  ·  Legacy Meetings (RCM)  ·  Admin →
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  13. Request:

    The customer is requesting a simplified way to access RingCentral Video meeting attendee lists and related meeting information.

    Current Process:

    Login as Admin → Reports → Analytics → Performance Reports → Meetings → Search by Meeting ID/User → Apply Date Filter → Download.

    Customer Concern:
    Compared to the older RingCentral Meetings interface, the current method is more complex and time-consuming. They find it hard to remember the path and would prefer an easier, more direct access point.

    Proposed Improvement:

    Add a direct, one-click option within the RingCentral Video meeting dashboard to view/download attendee lists and meeting information without navigating…

    1 vote

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  14. This is a free transcription service I want to integrate. It records all my other calls.

    6 votes

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  15. You can create a Personal Meeting ID for a user. Is there a way to create a custom meeting ID for a RincCentral Room being used in a conference room? You can do it with RingCetnral Meetings, the old version. But I can't find it for RingCentral Rooms in the admin panel.

    5 votes

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    New  ·  0 comments  ·  Rooms  ·  Admin →
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  16. The ability when meeting with multiple people via the video feature to attach files within the meeting structure OR via chat (Like Microsoft Teams) so that everyone in the meeting can download and view the document.

    1 vote

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  17. In RingEX, we currently only have the ability to translate a message when composing it. However, I would like to suggest the following feature ideas for future consideration:

    1. The ability to translate an inbound message in RingEX. Currently, the only option is to copy and paste the message into Google Translate or a similar tool.

    2. When we have bidirectional translation, I would like to suggest automatically translating a message when it is in a language different from the recipient's language (based on the user's regional settings in RingEX).

    3. For the automatic translation suggestion mentioned above in 2, I propose adding…

    20 votes

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    New  ·  4 comments  ·  Accessibility  ·  Admin →
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  18. The join links are very lengthy and with the random letters and numbers, it makes them look not so legit. Having the ability to customize the join link like we can with personal meetings would be great!

    1 vote

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  19. We would like to have all IP Addresses captured for all attendees to the video meeting for security purposes. Thank you

    2 votes

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  20. Currently, the default setting for recorded meetings/videos is tiled. The customer desires the capability to edit this format, allowing them to enlarge or focus on the main tile featuring the speaker, host, or presentation.

    5 votes

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