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Developer Platform, APIs, & Integrations

Developer Platform, APIs, & Integrations

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  1. I would like to be able to easily sync contacts between Ring Central and Practice Panther. I can't even do it using a Zapier bypass because the Ring Central options are so limited. The current "export contacts-edit contacts-rename doc-import contacts-pray" workflow is not in the least bit functional.

    1 vote

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  2. We may have to leave ring central without this feature in place, as it's so integral to our business.

    1 vote

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  3. Window tint, graphics, ppf, detail shops that use ring central would be able to use a CRM like Tintwiz for creating client profiles, as well as finding clients from the past more easily

    1 vote

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  4. It could be interesting to link MVP to Modjo in order to help companies who invest to support they team. Already done with competitor Google, Aircall, Ringover, ZOOM.https://en.modjo.ai/integrations

    1 vote

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  5. Requesting feature to sync MS teams Call logs to RC call logs , so that whatever settings has beens set to MS teams will also tell the Call logs from RC call logs, for example user from MS teams placed status to dnd and all calls should be routed to voicemail as he sets settings to MS Teams allow voicemail, which means RC system and call logs will detect the MS teams app that user was on DND and the call logs of RC system should be showing sent to voicemail and not call connected.

    2 votes

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  6. DuVoice is a middleware that is very popular in hospitality, especially casinos with hotels, as DuVoice interfaces with many HMS/GMS systems.

    1 vote

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  7. To be able to use ringcentral fax line for inbound and outbound fax for PHI

    1 vote

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  8. Automatically recognize existing customers, use the texting features to access client accounts, make requests, and schedule work.

    10 votes

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  9. Please integrate EZLynx w/ RingCentral asap. If not, we'll just move to Cicso Jabber for our phone systems. Thank you.

    8 votes

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  10. EMR integration would help ease operations for providers by having a fast and easy way to send faxes and have better records keeping of communications

    3 votes

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  11. eCW is one of the most popular EMR systems. By integrating the two systems providers will have a more streamlined experience to hopefullly enhance patient care.

    4 votes

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  12. Speaking to a head of a university on Linkedin who mentioned they use something called Tribal. I've seen on some website that the integration is possible but not sure how it works?

    1 vote

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  13. In MS Teams there is a solution to have RSS Feeds posted to channels. That would be nice for example DATEV Update feeds.

    5 votes

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  14. When using the Salesforce integration, RingCentral's session timeout setting is 7 days. Having checked with RingCentral support, this cannot be adjusted. If a user uses the RingCentral for Salesforce integration and does not logout, the Salesforce session will be kept active for 7 days. The scope of this idea is to permit RingCentral admins the capability to enforce session timeouts at the same intervals as the Salesforce Platform. This helps to ensure adherence to Salesforce Security policies:15 minutes30 minutes1 hour2 hours4 hours8 hours12 hours24 hours

    4 votes

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  15. We are swtiching to Bloomerang for our CRM company. I asked someone on chat and they told me that Bloomerang is not supported with RingCentral. Any change they might get connected?Bloomerang: https://bloomerang.co/

    2 votes

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  16. As you already integrate with Zoho CRM, Zoho Desk, Zoho Recruit, Zoho Bigin, Zoho Mail, Zoho Cliq, it seems like a natural progress to support archive to Zoho WorkDrive, as usually when customer use Zoho apps, they are typically invested in the whole Zoho platform of apps.

    2 votes

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  17. calls to number with "/" symbol not going through>can not delete the character because we use the outlook plugin to dial a number from a signature without editing it. Because of an old standard the "/" is still used to separate the area code from the phone number in Germany

    1 vote

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  18. The Kanbantool application is a similar application to Trello.

    1 vote

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  19. Anytime an incoming call comes in through my RingCentral App for a customer already in our system, an orange screen will come in from the left on Pipedrive and cover the current file I am working on. See attached. It's very frustrating. I first reached out to RingCentral who told me to contact Pipedrive only for them to tell me it was a developer problem on the RingCentral side as they don't have access to the program integration. I would like the option to disable this feature as it's very annoying and often times throws my team off from what…

    1 vote

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  20. Would like to be able to label each text instead of it showing as the full text when trying to select one. It would also be nice to be able to space things out so the texts are not a run on sentence when creating a template. I like to separate my name and email in a separate paragraph.

    1 vote

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