792 results found
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Salesforce Avaya integration
Avaya Cloud Office apps are not showing Salesforce account/contact information or logging communications to Salesforce, which has the RingCentral package. The two need to be integrated so that the Avaya Cloud Office apps can be used by Salesforce users who are away from their desks or prefer to handle communications on their mobile phones.
4 votes -
Integrate RC with BPSoftware.net (Best Practice - Medical Patient CRM system)
present caller ID into the BPSoftware to retrieve the patient record, based upon caller ID.
1 vote -
In Ringcentral for Salesforce app, allow send/ rec of files through SMS.
The sending and receiving of files though messaging already exists in the desktop and phone ringcentral applications. In order to prevent my team from bouncing between apps, please enable this feature in the salesforce integrated app. Thank you!
2 votes -
PABAU CRM integration
CRM for medical practises
1 vote -
Tip Bot
Hello guys, I would like to see a Tip Bot inside of the MVP, Rainbow Office and similar Ring Central solutions, that allows the users to send and receive cryptocurrency tips and incentives through the app. So they can develop their own community tokens and have the option of using them integrated inside of the app and even use some other existing ones. These type of bots already exist in similar solutions like Discord and TG (look for tip.cc) and there is some os code for them on Github, it may be possible to adapt it and use it directly.The…
4 votes -
Select Whom to schedule a meeting before meeting details will populate
Using the RingCentral scheduler Add in, it always auto populate the meeting details in the body and the default "schedule for" is assigned to the same extension where email is connected. It would be a great idea, just like the old RCM app, to select the "Schedule for" then it populates the meeting details and send to attendees. It will save time as some customers are always scheduling a meeting for another user extension. TIA
1 vote -
Salesforce integration call pop up screen to appear even when salesforce is minimised.
If a call comes through on salesforce but you are not working from that screen maybe you have another tab open you can not see that there is a call coming through. Therefore to add a pop up screen for all calls.
1 vote -
In google chrome extension caller ID
Assigned numbers to IVR should show as company number instead of direct when using Google Chrome Extension.
1 vote -
Integration with Ricoh Copiers - No ATA device needed
Our Ricoh copiers have the Smart Integration software. Companies like eFax, eGoldFax have apps to send faxes directly to their services without a need for a POTs line or ATA device.
1 vote -
RingCentral Video Plugin/app for Word Press
According to Siteefy.com statistic "42% of all websites on the entire Internet currently use WordPress as their content management system. This number is 36% for top 1 million websites, 20% for top 100K websites, and 14% for top 10K websites respectively." Unsatisfied with zoom's 40min limit, a lot of organizations with Word Press websites would welcome a way to manage their webinars from WordPress similar to this plugin: https://wordpress.org/plugins/video-conferencing-with-zoom-api/
1 vote -
Add the option to use SFDC mobile to call in Ringcentral
There is a quick action in the mobile app to call with Ringcentral. It doesn't work. The call should be logged to SFDC after the call complete, with the same functionality as the desktop browser version.
7 votes -
Connect to Doodle app
Useful for Zoom, would like for RC
1 vote -
Integration with Dynamics Business Central as a CRM tool
Add calls and notes to customer activity log based on the phone number dialed or received from in ring central while the business central app is open. Also see all users call logs and permitted recordings against a particular customer card in BC.
1 vote -
Athena Electronic Medical Records
Athena EMR/EHR system for medical practices
2 votes -
Native integration with Gorgias CRM
It would be great if you could look at native integration with Gorgias https://www.gorgias.com/Currently we need to use integrations through companies like Pipedream.
1 vote -
Add Gorgias CRM as an app
We love Gorgias and so do many other companies. They have a great API and a connect to many services. I think you'd make a great couple ;)
2 votes -
Show "TO" information on Dynamics 365 module!
We have 55 phone numbers under one user account. We wrote a CRM module over Dynamics 365 and the RingCentral of Dynamics saved us a ton of headaches. Each phone number represents a client and we use a shared case management system that differentiates per company via Rules and PowerAutomate flows. But we're stuck because incoming SMS/Call/Fax information does not carry "To which phone number this was sent" information!Basically we need to see:From (212) 365-4023To {RingCentralPhoneNumber}on all these items... Right now only From information is displayed and it's not enough :-)Meanwhile, this thing works so beautifully I can cry. Thank…
1 vote -
Add Top Producer CRM to integrations list
Top Producer is a leading Real Estate CRM that is likely to continue to grow. It would be beneficial for us to have Ring central integrate with our CRM so that we can have records of the calls and texts and information we send through ring central in our database.
1 vote -
Allow the function "Create Call Log" to be disabled on RingCentral For Salesforce.
Some people may need it, however, for customers that have a heavy volume of outbound calls, it is inefficient, if the back button still needs to be pressed, in order to make another outbound call.
1 vote -
ConnectWise integration
phone integration with CRM
2 votes
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