792 results found
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Sync part of corporate Microsoft/Google Directory
Boulanger has a need to integrate a phone contact list. This will be for vendors, partners, other stores etc.The need here is to provide all RC users with an external contact list. Those contacts are not RC users. Two solutions are possible : 1 - either integrate a flat file so that each user is able to retrieve this list. But then this could lead to discrepancies : all users may not upload the file or when a number changes or a contact changes then this file need to be re uploaded.2 - the second solution would be to have…
11 votes -
Senta CRM
Connect Senta CRM to be able to call from a website and flash up on screen who is calling
1 vote -
Warm Transfer for RingCentral for Microsoft 365 Integration
Without warm transfer, the integration is useless for our company. We need to ability to call our coworkers before sending calls over.
7 votes -
Add missing office 365 Public Folder contact integration to the new ring central app
We have all our shared contacts in a public folder in office 365, the existing ring central phone app integrates with this through outlook, but this functionality is missing in the new ring central app.
3 votes -
service autopilot integrate with ring central platform
did not find service autopilot on the list of supported apps please creat an APA
1 vote -
Integrate into EHR (electronic health record) like Practice fusion
We need to receive faxes into practice fusion and able to call patients and text them from practice fusion
4 votes -
Make compatible with Otter.ai
Incorporate live streaming Otter.ai compatibility to create contemporaneous transcripts of voice/video meetings.
8 votes -
Enforce SSO to Some Users only
We would like to enforce SSO for users that are in our domain, and allow password login for users that don't have domain accounts
. We do not want to enforce SSO account wide18 votes -
Miro integration similar to Zoom
I would love to see an integration with Miro, similar to the way Zoom integrates with Miro. See here: https://miro.com/works-with-zoom/
1 vote -
HUD feature available in Salesforce App
The HUD feature in the RingCentral app that is great for our users to see who else is available when calls have to be transferred or escalated to another support tier. Currently this feature, or something similiar, is not available in the RingCentral for Salesforce App (Package Name: rcsfpackage). It would be useful to either have HUD or a similar object in the SF Org.
5 votes -
Zoho Campaign SMS
it would be great to integrate with Zoho Campaign to do SMS.
5 votes -
Velocify CRM integration
Useful to be able to integrate the 2 for efficiency of use.
1 vote -
Integration with EPIC Software
I have a client that uses EPIC Software's BMS (Broker Management System). This is a very popular software for Insurance Brokers. It would be beneficial to have it integrated into Business Connect (TELUS).
4 votes -
Integrate with Marketing Pro
This is a CRM and client marketing app.
1 vote -
Need an integrations with Live Chat or Fresh Caller
A plugin would be nice so we can use our SMS from RC to answer live chats or Help Desk tickets using SMS.
1 vote -
Ability to add additional two Microsoft or Google Accounts to RingCentral App contacts.
With so many new regulatory requirements, many companies are no longer allowing personal contacts to be stored on corporate systems or email servers. Currently, I can add a Microsoft account and a Google account but not two Microsoft or google accounts. I would like to see the feature to add additional account and have the ability see them separately under All contacts.
2 votes -
Please add Parlance speech attendant to RC Office
We should offer a SIP integration to Parlance as a bill on behalf of service. https://www.parlancecorp.com/parlance-is-a-nuance-speechattendant-replacement/
2 votes -
The RingCentral Scheduler add-in should be on the main Outlook page instead of within the Calendar app
The RingCentral Scheduler add-in should be on the main Outlook page instead of within the Calendar appQuick access to the RingCentral Scheduler add-in for scheduling RCV calendar meetings
1 vote -
Agency Bloc
Connect my CRM ( Agency Bloc) with ring central
4 votes -
Deleting texts via the RC outlook addon
When using the RC outlook plugin and receiving texts (messages) it is not possible to delete the texts via the RC outlook addon. Although, opening the RC phone app and deleting the texts (messages) works… but only sort of. After deleting the texts (messages) in the RC Phone app and then reopening outlook, The RC outlook addon shows blank texts (messages) by “anonymous” so, although the texts (messages) are deleted from the RC outlook addon it is still taking up space and does not look professional for an app and or an apps outlook addon.So, The idea is somewhat simple…
2 votes
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