779 results found
-
Need to be able to see the company numbers label next to the phone numbers on the dial pad dropdown list over Salesforce integration
Need to be able to see the company numbers label next to the phone numbers on the dial pad dropdown list over Salesforce integration
2 votes -
Need an integrations with Live Chat or Fresh Caller
A plugin would be nice so we can use our SMS from RC to answer live chats or Help Desk tickets using SMS.
1 vote -
Teams Direct Routing - RingCentral Tab/App for common tasks
The request is for an app that can be deployed via the Microsoft Teams app gallery to add RingCentral controls to the side of the Teams client.
This app should do the following:
- Allow for SSO-Stay logged in-Give controls such as: Accept all calls -
Deny all calls - Do not accept queue calls
- Remote member management features like logging out of specific queues (this is available in native teams call routing functionality)
- Be available on mobile
These functions are not available in the Service Web page for an end user and popping out to the mobile…7 votes -
7 votes
-
Scheduler App Support Exchange Email
We currently use a hosted exchange for our email service. The Scheduler app only works with Office 365. It would benefit our firm if we could use the Scheduler app especially while courts are closed. We utilize RC Meetings/Video regularly.
2 votes -
Service Monster CRM integration
We use Service Monster for all of our CRM in our service companies. We would like to have an API/integration so we do not have to re-enter phone numbers from Service Monster to RingCentral. We would also like to have the client's name show up with that phone number when texted or called.
3 votes -
Conference Feature
Please add the conference feature back on the integrated apps such as Outlook add in, as some customers are still looking for it,
2 votes -
The RingCentral Scheduler add-in should be on the main Outlook page instead of within the Calendar app
The RingCentral Scheduler add-in should be on the main Outlook page instead of within the Calendar appQuick access to the RingCentral Scheduler add-in for scheduling RCV calendar meetings
1 vote -
Convin.ai for RingCentral
Convin.ai is an AI-powered Conversation Intelligence software for all remote sales team.
1 vote -
1 vote
-
Connectwise Integration for Avaya Cloud Office
Integration for Connectwise Manage for click to dial via Avaya Cloud Office
2 votes -
skipio
good for scheduling, lead gen and follow up
1 vote -
Attached Images to Text Message in Outlook Plug-in
We need the ability to attach images to text messages from the Outlook plug-in.
3 votes -
Please add Hearsay
This is a messaging app that I use to send SMS text. I would like to link it to my desktop app and text through Ring Central and then connect through Hearsay.
2 votes -
Microsoft/Google contacts in Salesforce add-on
Now that RingCentral supports voice in the web addon for Salesforce, it would be very useful to support Google & Microsoft contacts. Indeed, Salesforce is usually used by a portion of the customer. Therefore, it is important to be able to contact your colleagues that are not in salesforce. This is usually the company directory that is available in Microsoft/Google.
1 vote -
Integration with ClientBase CRM for travel agencies and tour operators
ClientBase is the largest install CRM in the travel marketplace and being able to integrate calls, IMs etc into each ClientBase record would be very useful. ClientBase has connections for traveler records but also to airline, tour and cruise line inventories and invoices.
1 vote -
Add Google/Outlook Contacts to RingCentral App
Add the ability to import Google contacts or Outlook contacts, just like in the RingCentral Phone app. I see an option to add calendars from those services, but not contacts.I have all my Google contacts in the Phone app, but when I look at texts in the RingCentral app, all I see is the phone number. This results in me using two separate apps, receiving two streams of notifications, and having to clear out two sets of unread message/call flags in order to easily make calls, send texts, and communicate with my team.
32 votes -
API for Data feed for CQ data
Request is for the ability to extract data from RC Call Quality to another system.
1 vote -
Elliot CRM integration
Allow for in CRM soft phone, click to dial, sms or video call. https://bityl.co/692q
2 votes -
Fax Automation from Dropbox folders
I would like to drag and drop files into a dropbox folders and have automation to fax out in the order the files are dropped in ..
4 votes
- Don't see your idea?