293 results found
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API Purchases
API to purchase phone numbers. The ability to purchase phone numbers via API request.
2 votes -
Able to see profile on Avatar icon on RC App for MAC Devices.
Please add the ability to see Profile information for RC app for Mac devices (mobile or computer), just like how Android and Windows devices are.
1 vote -
allow adaptive cards to take full width available
Right now you can programmatically post cards to a ring central room, but they are very limited in width. So if you try to post something like a table of data, you can do it, but your table will tend to get cut off. There will be lots of free space to the right, but the cards won't use that. It can be pretty annoying. I'll attach an example.
2 votes -
Disable Call Logs Delete for ALL users/managers/everyone.
For a business environment, there should be an option for ALL inbound/outbound calls to be logged and a SUPER ADMIN should be able to stop a manager from deleting call logs.
4 votes -
CUBE Music streaming for business
It allows for constant play of music/message on hold. Not the current restart or play from the beginning file upload. this would require a SIP Integration.
1 vote -
Hoping For IFTTT Support and applets.
Wish there was IFTT support with RingCentral with the applets. I'm not smart with computer and IFTT Makes It easy to delever information to almost any platform i need from. From live call display for free pbx. The same would be great for here to help out even more. We use IFTT for alot and its unsupported. Just being our luck as we are Considerable familour about pipedream and other apps like that. I'm old school. I would love to be able to get my inbound info from IFTT the same way as i would on this platform that's great.
2 votes -
TextMe Feature
an we put a button on our website or email that will allow a customer to text us like the ringme feature works
1 vote -
Enterprise Admins should be able to administer Developer Portal Apps for All Instance
In Enterprise Federations Enterprise Admins may administer all the intances in the Admin Portal, but not in the Developer's portal. It is necessary to create separate logins in each instance in order to create and manage 'Applications' in the developer portal. This should work like other operation in the Enterprise Admin Role.
2 votes -
API integration with TigerPaw CRM
We work 90% of our day in TigerPaw. Having a Ring Integration would help us quick switching Apps all Day.
1 vote -
Integrate with chatgpt in glip message
message can @chatgpt to search question answer, also can add chatgpt to team
1 vote -
If it is possible to dial out using cellphone number/from the phone without using the app but the RingCentral number will appear.
Customer wants to dial a code from his phone before/after the phone number they want to call which will initiate a call that will show their ringcentral number instead of their cellphone number
1 vote -
Use Single SSO for different RingCentral Account
Is it possible to have only one Microsoft 365 for SSO to be used in two different RingCentral accounts?
2 votes -
Integrate with CXM for public sector opps
PS clients are using CXM.
1 vote -
Integration with Covetrus' Pulse application - Veterinary Practice Mgmt Software
Covetrus Pulse cloud application is used in many Veterinary practices as Practice Mgmt Software. Integration would benefit clients with incoming calls to fetch the client record automatically using the caller number. This will bring in great efficiencies within the call and appointment process. This will increase Ring Central's penetration into Veterinary businesses.
2 votes -
Order the unread conversations in top of the contact list
Even if I have the unread switch deactivated, I will prefer to be able to choose if the new unread messages can go on top of the rest of the messages (ignoring the teams, messages etc). Just put on top all the chats where I have new messages.This is because all the unread messages are spread all over the list I have in left side of the UO window and it is possible to skip some messages, especially if the list with the favorites is pretty long...
7 votes -
Reusable meeting link share
It would be helpful for a host to be able to create a link, excluding the host's personal meeting ID information, for another user to have and use. In other words, if I have frequent appointments with "John Doe," I could create a "John Doe" meeting link for John and myself to have, and every time I have a meeting with "John Doe" I could just use his link.
1 vote -
Attach VM Audio file to the email transcription email
Please create a feature that allows us to forward a voicemail to another RingCentral user within the company directory. Current I would need to download the audio and upload it back to message. Its not efficient. Another suggestion is to attach the audio with the email notification of the voicemail transcription
3 votes -
Bitrix24 CRM integration app which let log calls and Click to call option
existing app was developed by Bitrixs24 CRM team and app is not workign actually. We are missing some call recordings and sometimes it doesn't allow to make calls.When logging in - I can choose other emplyees numbers as outbound numbers but never mine.
1 vote -
Desktop to Handset
We need to be able to dial on the desktop app or click "return call" and then pick up the phone and it be ringing. In general you desktop app and physical phone need to work seamlessly. Currently its about as broken as something can be.
7 votes -
Extend the number of characters/email address that can be added on the email field under notification settings.
Customer would like to extend number of characters that can be input on the email field on the notification settings. (Current max is 250)
1 vote
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