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Developer Platform, APIs, & Integrations

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  1. We would like to get a report/data on the number of calls we are getting/receiving from all countries.

    2 votes

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  2. RingCentral Schedule Add-in for MS Exchange 2019

    4 votes

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  3. caller id info in the call queue pick up member is not showing

    1 vote

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  4. super admin can get access to the voicemail of her user's extension member.

    1 vote

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  5. Caller phone number will show when the call is transferred to another extension or department

    6 votes

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  6. We want to limit the USER APP settings to be changed. Only the Super Admin should have the ability to change Work Hours and After Hours.

    Currently, we turned off all User Settings in Roles but the User was still able to edit.

    1 vote

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  7. wanted to have the ability to disable and enable pager SMS.

    1 vote

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  8. An app that helps a company create and attached company name to out going caller id.

    1 vote

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  9. We need a separate cell phone app for Texting so our employees can click one button to text. Currently, they need to open the Ring App and then find the text sub application then open a new text..

    Make it more like a standard text app.

    1 vote

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  10. Parked Call Visibility on RC or BT application

    It is more convenient for users to have visibility of parked calls using the desktop app.
    Sometimes, we tend to forget the location where we parked the call or we forget that we put the call on park. With this feature, we are aiming to reduce abandoned calls.

    1 vote

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  11. Customers who have experienced legitimate links sent by SMS signalled by Spam as end users will like to know the numbers that reported the spam.
    This will help them edit their mailing list and avoid their SMS from being tagged as Spam.

    1 vote

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  12. User with Standard (international) access, not able to dial international call from call queue

    3 votes

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  13. Healthcare App for hearing professionals. Patient tracking, scheduling, and aggregating. Clean and simple GUI interface.

    1 vote

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  14. When receiving the call there is no sound for that, please try to improve it.

    2 votes

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  15. The "add bots" permission only prevents users from downloading and installing certain type of marketplace apps.
    A permission to prevent users from downloading ALL types of marketplace apps would be highly appreciated.
    Also, having an option to block app install but manage approval and installation by Super Damins would be very useful.

    2 votes

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  16. Since the change to the Service Web UI, I noticed that we have broken custom rules due to the added limitations put in for the days.

    Currently our on call rule shows as follows:
    Mon, Tue, Wed, Thu 04:30 PM - 08:00 AM
    Fri 04:30 PM - 12:00 AM
    Sun, Sat all day

    You will notice that Monday at 0000h (Midnight) to 0800 is missing.
    However according to the interface, we are unable to add any additional time blocks without adding a completely new custom rule. - In this idea, customer can create multiple custom rule in a day in…

    3 votes

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  17. module that can be exploited by hackers that exposes every user to a security risk because you have an old module of seven zip in your software

    1 vote

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  18. Reset paging device and configure it as a phone device.

    1 vote

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  19. Allow Admins to switch between the new and old interface.

    2 votes

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  20. The normal behavior for MS Teams is, if the status is away, call rings and then goes to voicemail. For this feature, callers will hear a voicemail message immediately if the user's status is away.

    1 vote

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