278 results found
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allow reliable delivery of notifications via Verizon SMS
Allow reliable delivery of notifications via Verizon SMS
1 vote -
non-auto updating msi version of the desktop app
Why was the non-auto updating MSI removed? We need the desktop app installed to C:\Program Files and want to manage when the updates are deployed.
9 votes -
Feature Request : Block Telemarketers/ Telesales from Calling their Numbers
Feature Request : Block Telemarketers/ Telesales from Calling their Numbers
Details : Wants to Block All Telemarketer calls from their Business due to them causing nuisance
Brand : BT Business
2 votes -
How do we mirror our google domain line that we use as our main number as our caller ID phone number instead of the Ring Central Number
We use several google lead source phone numbers and once of them is our publicly listed main number. How do we Mirror the google number for our outbound Caller ID instead of ringing through with the Ring Central number
1 vote -
Want to be able to upload more than 1,000 contacts | Yealink Phones_BT Account
BT Feature Request : to be able to upload more than 1,000 contacts | Yealink Phones_BT Account
Significance of the feature : Have a lot of clients and currently has at least 2,500 contacts that they need to upload on the device.
Current behavior : Uploading File that has more than 1000 Contacts will go through with no error, but will only display 1000 contacts.
Brand : BT Business
1 vote -
Uninstall from all user profiles
Current methods allow for IT to uninstall the RingCentral EXE app from one user/profile (ie the logged in user) but there should be a method to allow IT to uninstall/remove the EXE from all users/profiles that could exist on a machine.
The new MSI deployment tool allows IT to centrally deploy the EXE so it would be preferred to enhance this same tool vs a separate tool for uninstalls.
4 votes -
Email template
Have an automatic template when sending the initial email to customer and replying to support subject and description of case will be included.
2 votes -
Ability for Super Admin to remove or hide Fax, Video, Messages and Text feature for standard users
"Fax", "Video", "Message" and "Text" feature turned off or hide it from the standard user's view in RingCentral.
6 votes -
Single Sign on Option - for Google
The three button options to sign in that are now displayed on the login page are the Single Sing-on button, the Apple button, and the Google button.
The customer wants the view that was previously displayed to them, which was a sign-in page with just the Google button.
2 votes -
RC Phone
Bring back the RingCentral Phone app. The new app is too convoluted and the UI is terrible. It is more capable and I personally use it because I need more features than most of our employees. Most of our employees just need to open an image that was texted in or listen to a voicemail. The old RC Phone app was super simple and easy and the UI was simple and straightforward. They could fax and handle texts and clear their call logs/voicemails easily. The new app is all over the place and 90% of our employees will never use…
2 votes -
Automatic Call Recording
For Automatic Call Recording in UC, it would be nice to have a separate message played for inbound calls and outbound calls. For example, when someone calls into an extension that has inbound calls recorded, the get one message. When someone calls out on an extension that has their outbound calls recorded, we could have a different message that states Who is calling and then after informing them of calls being recorded. If they know who is calling, then we may not have as many hangups.
9 votes -
OUR TEXT MESSAGES GO AWAY AND GET DELETED EVERY 2 WEEKS.
TEXTE MESSAGES
1 vote -
I NEED MY APPLE WATCH TO HAVE RING CENTRAL APP SO WE CAN READ OUR MESSAGES.
APPLE WATCH AND RING CENTRAL APP
1 vote -
Report/Data of the calls we received from all countries
We would like to get a report/data on the number of calls we are getting/receiving from all countries.
2 votes -
Add-in for MS Exchange 2019
RingCentral Schedule Add-in for MS Exchange 2019
4 votes -
caller id info in the call queue pick up member is not showing
caller id info in the call queue pick up member is not showing
1 vote -
super admin can get access to the voicemail of her user's extension member.
super admin can get access to the voicemail of her user's extension member.
2 votes -
Callers phone number will show when the call is transferred to another extension
Caller phone number will show when the call is transferred to another extension or department
8 votes -
Limit the Call Handling to Super Admin Only - Limit App Settings
We want to limit the USER APP settings to be changed. Only the Super Admin should have the ability to change Work Hours and After Hours.
Currently, we turned off all User Settings in Roles but the User was still able to edit.
1 vote -
Pager SMS feature
wanted to have the ability to disable and enable pager SMS.
1 vote
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