264 results found
-
caller id info in the call queue pick up member is not showing
caller id info in the call queue pick up member is not showing
1 vote -
super admin can get access to the voicemail of her user's extension member.
super admin can get access to the voicemail of her user's extension member.
1 vote -
Callers phone number will show when the call is transferred to another extension
Caller phone number will show when the call is transferred to another extension or department
6 votes -
Limit the Call Handling to Super Admin Only - Limit App Settings
We want to limit the USER APP settings to be changed. Only the Super Admin should have the ability to change Work Hours and After Hours.
Currently, we turned off all User Settings in Roles but the User was still able to edit.
1 vote -
Feature Request: Enhanced Device Presence and Call Monitoring for Mitel 6930 IP Phone
Feature Request: Enhanced Device Presence and Call Monitoring for Mitel 6930 IP Phone
Current Behavior: Mitel's device presence features allow users to see the availability of colleagues (busy, idle, etc.). However, there's limited functionality for monitoring incoming calls on another user's phone.
Desired Behavior: Enhance device presence and call monitoring capabilities for the Mitel 6930 IP Phone to include:
Caller ID with Name Display: When a call rings on a monitored extension, the Mitel 6930 displays the caller's name alongside the number on the monitoring phone.
Optional Alert Options: Allow configuration of visual (e.g., blinking light) or audible alerts on…
2 votes -
Pager SMS feature
wanted to have the ability to disable and enable pager SMS.
1 vote -
Personalise company caller ID for outgoing calls
An app that helps a company create and attached company name to out going caller id.
1 vote -
We need a separate cell phone app for Texting so our employees can click one button to text.
We need a separate cell phone app for Texting so our employees can click one button to text. Currently, they need to open the Ring App and then find the text sub application then open a new text..
Make it more like a standard text app.
1 vote -
Parked Call Visibility on RC or BT application
Parked Call Visibility on RC or BT application
It is more convenient for users to have visibility of parked calls using the desktop app.
Sometimes, we tend to forget the location where we parked the call or we forget that we put the call on park. With this feature, we are aiming to reduce abandoned calls.1 vote -
Provide details of numbers who have reported the customer's SMS as Spammy
Customers who have experienced legitimate links sent by SMS signalled by Spam as end users will like to know the numbers that reported the spam.
This will help them edit their mailing list and avoid their SMS from being tagged as Spam.1 vote -
User with Standard(inernational) role not able to dial international call from Call Queue
User with Standard (international) access, not able to dial international call from call queue
3 votes -
Sycle
Healthcare App for hearing professionals. Patient tracking, scheduling, and aggregating. Clean and simple GUI interface.
1 vote -
When receiving the call there is no sound for that, please try to improve it.
When receiving the call there is no sound for that, please try to improve it.
2 votes -
Prevent users from downloading marketplace apps
The "add bots" permission only prevents users from downloading and installing certain type of marketplace apps.
A permission to prevent users from downloading ALL types of marketplace apps would be highly appreciated.
Also, having an option to block app install but manage approval and installation by Super Damins would be very useful.2 votes -
Add Additional Time Blocks in Custom Rule
Since the change to the Service Web UI, I noticed that we have broken custom rules due to the added limitations put in for the days.
Currently our on call rule shows as follows:
Mon, Tue, Wed, Thu 04:30 PM - 08:00 AM
Fri 04:30 PM - 12:00 AM
Sun, Sat all dayYou will notice that Monday at 0000h (Midnight) to 0800 is missing.
However according to the interface, we are unable to add any additional time blocks without adding a completely new custom rule. - In this idea, customer can create multiple custom rule in a day in…2 votes -
MULTIPLE VULNERABILITIES IN 7-ZIP - OLD VERSION
module that can be exploited by hackers that exposes every user to a security risk because you have an old module of seven zip in your software
1 vote -
VRCPA RingCentral® Page Adapter
Reset paging device and configure it as a phone device.
1 vote -
Allow to switch to the old interface
Allow Admins to switch between the new and old interface.
2 votes -
call will be routed directly to vm while the team status is away
The normal behavior for MS Teams is, if the status is away, call rings and then goes to voicemail. For this feature, callers will hear a voicemail message immediately if the user's status is away.
1 vote -
Previous App Version
Please consider having an option to not update the app itself, specifically for the user interface. We had a hard time using the newly updated app. Some people are still comfortable with the preview of the previous version. Hoping to consider it
0 votes
- Don't see your idea?