Skip to content
← RingCentral Ideas

Developer Platform, APIs, & Integrations

Developer Platform, APIs, & Integrations

Categories

JUMP TO ANOTHER FORUM

(thinking…)

How can we improve RingCentral?

(thinking…)

Enter your idea and we'll search to see if someone has already suggested it.

If a similar idea already exists, you can support and comment on it.

If it doesn't exist, you can post your idea so others can support it.

Enter your idea and we'll search to see if someone has already suggested it.

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback

107 results found

  1. Syncing RingCentral Call Logs and Analytics Detailed reports to Hubspot

    Need to sync all detailed information of Call Logs and RC Analytics in Hubspot Call Logs
    For Call Logs, we need to see the Call Length and Duration.
    For RC Analytics, we want to see the selected filter in RC Analytics to the Hubspot Analytics reports

    2 votes
    New  ·  0 comments  ·  Integrations: HubSpot  ·  Admin →
    How important is this to you?

  2. Integrate Direct 3-Way Calling on Hubspot Platform

    Currently, HubSpot does not support direct 3-way calling. To use this feature, HubSpot requires you to select the calling mode that directs the call to the RingCentral app, which has the 3-way calling functionality.

    1 vote
    New  ·  0 comments  ·  Integrations: HubSpot  ·  Admin →
    How important is this to you?

  3. RingCentral Video meetings in RC for HubSpot

    A way for end-users to integrate their RC Video meetings to HubSpot Profiles.

    Currently, calls are pulling through wonderfully, but I would love to have their Video meetings added, too, if possible.

    4 votes
    New  ·  0 comments  ·  Integrations: HubSpot  ·  Admin →
    How important is this to you?

  4. RingCentral Webinar for HubSpot

    It would be great if we had an option to use RingCentral Central for Hubspot, just like with Salesforce. https://www.ringcentral.com/apps/office-at-hand/ringcentral-webinar-for-salesforce

    6 votes
    0 comments  ·  Integrations: HubSpot  ·  Admin →
    How important is this to you?

  5. Use HubSpot on any browser

    Ability to use Rc for HUbspot on any browser

    1 vote
    New  ·  0 comments  ·  Integrations: HubSpot  ·  Admin →
    How important is this to you?

  6. RC for Hubspot calls not creating Hubspot activity for non-existing contacts

    Hello, we are using RingCentral through our Hubspot CRM. Calls made using RingCentral are not being registered in Hubspot. As we track call volumes, we need to make sure all RC activity is logged in our Hubspot app.

    3 votes
    New  ·  0 comments  ·  Integrations: HubSpot  ·  Admin →
    How important is this to you?

  7. hubspot text message

    Customer would like to have a toggle switch which would enable the user to enable/disable the creation of a new contact when a user would text a new/unknown number on their Hubspot using RC applications

    1 vote
    New  ·  0 comments  ·  Integrations: HubSpot  ·  Admin →
    How important is this to you?

  8. RC for Hubspot - RingOut

    Need to use the RingOut feature in RC for Hubspot

    3 votes
    New  ·  0 comments  ·  Integrations: HubSpot  ·  Admin →
    How important is this to you?

  9. hubspot maximum account

    Currently, when signing in to the RC for Hubspot extension. They can choose up to 4 accounts they can select.

    This is limiting the users from adding any more accounts to use with the integration and is forced to remove a "Hub" even if they would need to have all those accounts connected at the same time.

    This is likely a Hubspot limitation, but a workaround/bypass mechanism would be greatly appreciated for users who have to use multiple accounts in Hubspot for calling/SMS.

    1 vote
    New  ·  0 comments  ·  Integrations: HubSpot  ·  Admin →
    How important is this to you?

  10. RC for Hubspot - Call Logs and Recordings

    We need to sync all call records and transcripts done within Ringcentral with Hubspot so all interactions appear on our Hubspot contact records. The problem I've found with all options I have found and tested is that one integration only integrates contact info and the other integration only logs calls done within Hubspot via the Ringcentral for Hubspot integration.

    We need all calls logged, even those done outside of hubspot. For example, if a client calls one of our agents directly on your Ringcentral softphone, we need it logged in hubspot but it doesn't right now. Only if the agent…

    4 votes
    0 comments  ·  Integrations: HubSpot  ·  Admin →
    How important is this to you?

  11. RingCentral Hubspot and RingCentral Teams integration where phone calls won't collide

    I want to use MS Teams and RingCentral Hubspot without receiving two phone calls simultaneously, allowing me to maximize the use of my RingCentral account.

    1 vote
    New  ·  0 comments  ·  Integrations: HubSpot  ·  Admin →
    How important is this to you?

  12. Hubspot fast forward and rewind

    Ability to fast-forward and rewind the call recording on RingCentral for Hubspot.

    1 vote
    New  ·  0 comments  ·  Integrations: HubSpot  ·  Admin →
    How important is this to you?

  13. Hubspot contact type

    Ability to change the contact type using RingCentral for Hubspot.
    Chnage from marketing contacts to non marketing contacts

    1 vote
    New  ·  0 comments  ·  Integrations: HubSpot  ·  Admin →
    How important is this to you?

  14. Hubspot caller id

    When a call is received it display the name of the caller and changes right away to the number.

    Expectation if there is already a contact who has that phone number associated with it should display the name of the contact and not the phone number

    1 vote
    New  ·  0 comments  ·  Integrations: HubSpot  ·  Admin →
    How important is this to you?

  15. Sync RC contacts to Hubspot contacs

    The customer wants to sync the RingCentral app contacts to Hubspot contacts

    6 votes
    0 comments  ·  Integrations: HubSpot  ·  Admin →
    How important is this to you?

  16. Integración con Hubspot

    Integrar Contact Center con Hubspot

    1 vote
    New  ·  0 comments  ·  Integrations: HubSpot  ·  Admin →
    How important is this to you?

  17. Hubspot extension to work outside of Chrome extension

    It would be best for Hubspot extension to work outside of Chrome extension

    2 votes
    New  ·  0 comments  ·  Integrations: HubSpot  ·  Admin →
    How important is this to you?

  18. RC for Hubspot - Call Transcribe

    Wants know if the integration is working properly and if he is able transcript the call with the Hubspot App

    2 votes
    New  ·  0 comments  ·  Integrations: HubSpot  ·  Admin →
    How important is this to you?

  19. RingCentral for Hubspot call log in Notes

    The customer wanted to save the call logs in Notes in Hubspot.

    5 votes
    0 comments  ·  Integrations: HubSpot  ·  Admin →
    How important is this to you?

  20. RingCentral for HubSpot: Improve multiple match for B2B calls

    As a trade supplier, all of our customers are businesses, and each of our customers can have as many as 20 contacts all phoning out from one main company number, but the RingCentral for HubSpot app only shows the first and last name for the first match - so inevitably, often we're not speaking to the person whose name is on the first match.

    For us, it's way more important to show the company name than that first and last name of one of the people working there - at least it's virtually guaranteed that the company name is right,…

    1 vote
    New  ·  0 comments  ·  Integrations: HubSpot  ·  Admin →
    How important is this to you?
1 3 5 6
  • Don't see your idea?