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Developer Platform, APIs, & Integrations

Developer Platform, APIs, & Integrations

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515 results found

  1. I use Ring Central from Salesforce. I have a one-time request: We need to send messages to ~ 216 people from a Salesforce Campaign. They are members of this specific campaign. Is this possible with the Salesforce—Ring Central Integration?

    3 votes
    How important is this to you?
  2. We are currently using a custom field on our Opportunity object for matching related cases. Is there a way to use multiple fields for matching? For example, sometimes we contact clients on their main phone number, but they also have an alternate phone number too. We'd like communication with either their main or alternate phone numbers to return matches in RingCentral. Is this possible, or can you only match using one phone number field?

    Thank you!

    1 vote
    How important is this to you?
  3. Would be great if Auto-Answer in Salesforce is also available in RingEx and not just in RingCx/CC account

    1 vote
    How important is this to you?
  4. Ability to assign the tickjet to the user who take in the all and not the main admin

    1 vote
    New  ·  0 comments  ·  Integrations: Other  ·  Admin →
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  5. To have an option to connect Poly.ai integration with RingCentral.

    We are going to try to use this AI program to answer calls for reservations. We will need to be able to port calls over to them and back. Im not sure how to set this up. Can you point me in the right direction?

    2 votes
    New  ·  0 comments  ·  APIs  ·  Admin →
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  6. Ability to add the Regarding call disposition on Create Call Log tool for Dynamics to RC Integrations

    2 votes
    New  ·  0 comments  ·  Integrations: Other  ·  Admin →
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  7. RingCentral App users are expecting to see in the company contacts list the common area phone numbers. Please refer from the list of contacts in RingCentral Service Web.

    1 vote
    New  ·  0 comments  ·  Other  ·  Admin →
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  8. we use woo delivery could you please connect it with ring central

    1 vote
    New  ·  1 comment  ·  Integrations: Other  ·  Admin →
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  9. An API for the native Direct Routing Teams toggle would ensure that full automation of moves adds and changes via API can be achieved.

    7 votes
    How important is this to you?
  10. I would like to see my tasks on the sidebar like I can see my text messages.
    Now, I must remember that I assigned a task, so go to the individual name and click tasks.
    It is very labor-intensive

    1 vote
    New  ·  0 comments  ·  Developer Console  ·  Admin →
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  11. I would love to be able to personalize the default subject line logged for an SMS in Salesforce. Notably, if I could make it "SMS with <name>" or--even better--"SMS about <x>" from the first line in my notes or something of the like.

    6 votes
    New  ·  0 comments  ·  Integrations: Other  ·  Admin →
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  12. Some have suggested this for other integrations - just throwing the hat in the ring for all Advyzon users!

    1 vote
    New  ·  0 comments  ·  Integrations: Other  ·  Admin →
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  13. As of now this behavior is by design when queue ring settings is set to ring 'Longest Idle', as for the customers to know that the queue call was answered elsewhere the call history is marked as call answered instead of missed.

    2 votes
    New  ·  0 comments  ·  Integrations: Other  ·  Admin →
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  14. We'd like to integrate with our CRM https://www.sunbasedata.com/

    1 vote
    New  ·  0 comments  ·  Integrations: Other  ·  Admin →
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  15. Ability to make changes on the main super admin without disbaling the SCIM

    1 vote
    New  ·  0 comments  ·  Integrations: Other  ·  Admin →
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  16. (1) Unresponsive SMS 'Related To' field but has matching Phone Fields
    (2) Inbound and outbound call activity will not save to Prospect or Account records when logged.

    It would be great if these features are available!

    1 vote
    How important is this to you?
  17. We want to use our created object in Salesforce called as Matter instead of using Case when creating call logs and all the activity should be added in the chatter field

    2 votes
    How important is this to you?
  18. Would be great to get an integration with Contractor Foreman

    1 vote
    New  ·  0 comments  ·  Integrations: Other  ·  Admin →
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  19. 1 vote
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  20. Please implement a feature that allows super admins to disable email notifications for individual users to ensure compliance with HIPAA regulations. This capability will enhance data security and protect sensitive information.

    3 votes
    New  ·  0 comments  ·  APIs  ·  Admin →
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