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RingCentral for Hubspot (Chrome extension): Transfer live call to RingCentral Co-worker (warm, blind, to VM)

Transfer live call to RingCentral Co-worker (warm, blind, to VM)

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Matthew Ludwig shared this idea  ·   ·  Report…  ·  Admin →
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  • Matthew Ludwig commented  ·   ·  Report

    RingCentral for Hubspot (Chrome extension): Search for RingCentral Co-Workers (while on live call)
    When on a live call, RC for Hubspot offers ability for user to transfer live call to Hubspot Contact only. i.e. - search results yield CRM contacts (see attached image 1)
    RC for Hubspot does not offer ability for user to transfer live call to RingCentral Co Worker. (see attached image 2)
    For co-worker search to function, Chrome integration would need to search RC users, and perhaps yield Company/CRM/Personal results Reference SFDC integration (see attached image 3)