608 results found
-
Integrate into EHR (electronic health record) like Practice fusion
We need to receive faxes into practice fusion and able to call patients and text them from practice fusion
4 votes -
RingCentral for Outlook to Save Click to dial/Click to SMS settings
It's inconvenient to have to constantly set it up each time we log in.
1 vote -
Integration with Dynamics Business Central as a CRM tool
Add calls and notes to customer activity log based on the phone number dialed or received from in ring central while the business central app is open. Also see all users call logs and permitted recordings against a particular customer card in BC.
3 votes -
Sales Force Customer Data Pop Screen when answering parked call on Custom Park Lines
Many calls come in from the queues, but a lot are also parked on custom park lines. the Sales Force adaptor doesn't allow for those parked calls to screen pop in SF with the customer information making extra steps for the agents, all calls should pop as soon as the agent picks up the call regardless of where that call came from. even transfers.
1 vote -
Integration with Kaseya BMS and VSA
Integration with Kaseya products. Useful for ticketing purposes.
1 vote -
Athena Electronic Medical Records
Athena EMR/EHR system for medical practices
3 votes -
App or Integration with Lead Docket and Filevine
We currently use a lead software Lead Docket and Filevine is our case management software. It would be great if we can call from LD or FV and it be documented in the software for accountability.
5 votes -
Agency Bloc
Connect my CRM ( Agency Bloc) with ring central
5 votes -
RingCentral for Safari
Just like you have the Google Chrome extension, can you create one for Safari since Safari allows for extensions?
10 votes -
Spark post integration for bulk email sending
to reduce emails going to spam.
1 vote -
Native ActiveCampaign integration
I have a prospect who would benefit from native ActiveCampaign integration rather than having to use a bridging app. Many thanks.
6 votes -
Integrate RC with BPSoftware.net (Best Practice - Medical Patient CRM system)
present caller ID into the BPSoftware to retrieve the patient record, based upon caller ID.
2 votes -
relate a call to a deal in zoho crm
I love the integration of ringcental and zoho crm. However, through the automated popup that occurs when a call comes in we are not able to relate a call to a specific deal. This has to be done by going into the "Activities" module, finding the specific call and then relating it to a deal. I will attach screenshots. FYI - we have renamed the "Deals" module in our crm to "Jobs."
1 vote -
Apricot Project Management Software Integration
We use Apricot Project Management Software in our operation and would love to see RingCentral integrate with it.
1 vote -
Allowing SIPREC to our pool of SBCs for Call Monitoring
Requesting the ability for a 3rd party (CallMiner is the one specifically for this use case, but other monitoring solutions could use this concept) to be able to utilize the SIPREC function/capability to monitor active calls. In this specific use case, we need the ability to monitor agent leg calls from Nice inContact to RC Office. The SIPREC functionality would be through our SBC infrastructure.
10 votes -
In RingCentral for Outlook, do not pull names from Active Directory! Just pull them from the Exchange Global Address list and personal O...
...utlook Contacts.. In RingCentral for Outlook, do not pull names from Active Directory! Just pull them from the Exchange Global Address list and personal Outlook Contacts. We do not want our users seeing every user and resource in our Active Directory!
1 vote -
Contact integration with KarbonHQ
It would be great to have contact information from KarbonHQ be used to pull up client calling details. (https://karbonhq.com)
1 vote -
Screen pops for iCabbi software
Cab management software needing UCaaS embedded agent.
1 vote -
Create a Discord or Slack channel for the Ring Central Community
Create a Discord or Slack channel for the Ring Central Community so we can collaborate with Ring Central staff and the Ring Central Community to induce more real time discussions and ideas
1 vote -
MyRepChat
MyRepChat. Federal requirement in highly regulated industry. All texting must be monitored and archived.
4 votes
- Don't see your idea?