597 results found
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Integration with Syncro MSP
I'd like to have an Auto-Attendant ask a caller to enter their ticket number in order to be connected to an agent. The integration would need to pull over ticket number and ticket status from Syncro MSP. The Syncro MSP API does provide that info, along with other customer specific info.
2 votes -
Have text integration. We miss important texts that are only showing up in the app. We’re not able to see texts on the web application o...
...r on our cell phone via cell phone integration. Texts are only viewable on the app.. we miss important texts frequently 9 out of 10 times
4 votes -
Show "TO" information on Dynamics 365 module!
We have 55 phone numbers under one user account. We wrote a CRM module over Dynamics 365 and the RingCentral of Dynamics saved us a ton of headaches. Each phone number represents a client and we use a shared case management system that differentiates per company via Rules and PowerAutomate flows. But we're stuck because incoming SMS/Call/Fax information does not carry "To which phone number this was sent" information!Basically we need to see:From (212) 365-4023To {RingCentralPhoneNumber}on all these items... Right now only From information is displayed and it's not enough :-)Meanwhile, this thing works so beautifully I can cry. Thank…
1 vote -
Add Top Producer CRM to integrations list
Top Producer is a leading Real Estate CRM that is likely to continue to grow. It would be beneficial for us to have Ring central integrate with our CRM so that we can have records of the calls and texts and information we send through ring central in our database.
1 vote -
More Zapier Actions
I would benefit from being able to automatically add a ringcentral contact once a contact is created on my CRM (Lawcus) or Google. Right now both the actions and triggers on Zapier are quite limited.
10 votes -
Senta CRM
Connect Senta CRM to be able to call from a website and flash up on screen who is calling
1 vote -
service autopilot integrate with ring central platform
did not find service autopilot on the list of supported apps please creat an APA
1 vote -
Miro integration similar to Zoom
I would love to see an integration with Miro, similar to the way Zoom integrates with Miro. See here: https://miro.com/works-with-zoom/
1 vote -
Integration with ManageEngine/ServiceDesk Plus
RingCentral integration with ManageEngine/ServiceDesk Plus for robotics/automation
3 votes -
Glip: Create task as Zapier action
We can have messages post from Zapier but cannot get tasks to be created. It would be great to have a task generate automatically as a result of a form submission.
4 votes -
Sharepoint integration within RC App
The request is to integrate RingEX with Sharepoint, potentially as an alternative to standard file storage.
26 votes -
Velocify CRM integration
Useful to be able to integrate the 2 for efficiency of use.
1 vote -
Access Direct Messages in Outlook Plug-in
It would be very useful is you could access and reply to "Direct Messages" from within the Outlook plugin. This would save us from having to have multiple programs open and be able to work from within our outlook program.
4 votes -
Integrate with Marketing Pro
This is a CRM and client marketing app.
1 vote -
Sync Contact Directories between CISCO 525G IP Phone and Office 365
sync Contact Directories between CISCO 525G IP Phone and Office 365
2 votes -
Need an integrations with Live Chat or Fresh Caller
A plugin would be nice so we can use our SMS from RC to answer live chats or Help Desk tickets using SMS.
1 vote -
7 votes
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Scheduler App Support Exchange Email
We currently use a hosted exchange for our email service. The Scheduler app only works with Office 365. It would benefit our firm if we could use the Scheduler app especially while courts are closed. We utilize RC Meetings/Video regularly.
2 votes -
Service Monster CRM integration
We use Service Monster for all of our CRM in our service companies. We would like to have an API/integration so we do not have to re-enter phone numbers from Service Monster to RingCentral. We would also like to have the client's name show up with that phone number when texted or called.
3 votes -
Conference Feature
Please add the conference feature back on the integrated apps such as Outlook add in, as some customers are still looking for it,
2 votes
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