947 results found
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Video Calls/Meeting for Microsoft Teams Integration
In really like the current integration with Teams and how it integrates with scheduling perfectly, but I was a bit disappointed to find out that you can't make a video call, only audio. Teams call quality is generally pretty bad and I was hoping to utilize the power of RingCentral.Also I think this would be a big selling point for you guys, if video meetings were possible through the Teams app, this would eliminate the need to have Zoom for this kind of use case.
1 vote -
RingCentral for MS Teams 2.0 Embedded Dialer: error message enhance - show a clear issue suggesting users to check their network.
RingCentral for MS Teams 2.0 Embedded Dialer: error message enhance - show a clear issue suggesting users to check their network.
1 vote -
Ringlabs Automator - Add URI for attachments as variable option
Ringlabs Automator looks like it will be great for automating SMS routines without the need to create my own webhook subscription system. Would like to see the URI if an attachment exists be exposed as a variable.
1 vote -
Integrate contacts from Guesty
I’m an STR property manager. I manage most communications with customers from a platform called Guesty. It would be extremely convenient if I could sync up my contact list from Guesty to RingCentral.
1 vote -
Admin Control to disable Calendars and Contacts (i.e. disable O365, Exchange and/or Google)
Due to Freedom of Information Act, prospect does not want personal Contacts and Calendar events on City provided machines or applications.
3 votes -
Syncing HubSpot RC Chrome extension to RC desktop app directory
Recently, we've integrated RC with HubSpot, but the RC Chrome extension is only synced with HubSpot records such as contacts and leads. It doesn't sync with the main RC directory. Consequently, we can't transfer calls from the extension and can only make internal calls using the desktop app since the directory isn't accessible via the extension. Our goal is to sync both directories to enable seamless communication.
3 votes -
Act! CRM integration
I wish you integrated with Act! CRM
7 votes -
Choose Destination Folder for Archiver Backups
The Archiver app currently has no control over the destination folder - it just syncs directly to Google Drive, and I'm assuming, creates it's own folder on whatever account you synced it with. For our purposes, the whole point of backing up this data, was for our Team to have access to historical SMS between internal staff and our clients. If I'm the administrator and I sync Archiver to my account's Gdrive, then I'm the only one who can access that data, which defeats the entire purpose. I need to be able to select the destination folder where the sync…
2 votes -
Enhanced Directory Search in RCO/UCaaS that includes offices, sites, title, and departments with status of user
Enhanced Directory Search in RCO/UCaaS that includes offices, sites, title, and departments with status of user. Up at the top, be able to enter "Branch 1" and see all the users in branch 1 with their status. Sometimes they need to reach people in a site/branch but don't know who, see the status and then they call. Have this today with MSFT Teams, Avaya, and II3/Genesys
1 vote -
RingCentral Scheduler to be available in Office Enterprise 2019
Some businesses use this email platform and it will be helpful in scheduling a meeting if the RC Scheduler Add-In is available.
1 vote -
Interact with OSTicket
I have found some integrations with other ticket and collaboration systems.It would be nice and integration with https://osticket.com/ tooThanks
2 votes -
want to have the options to create a customized template every time she send the invitation to the participants using the Microsoft outl...
...ook calendar. want to have the options to create a customized template every time she send the invitation to the participants using the Microsoft outlook calendar
1 vote -
HoneyBook CRM integration
Add HoneyBook CRM
4 votes -
Integrate multiple domains on one account with multi-site setup
Right now, we only have the option to use one domain per account.
With a multiple site set up, it will be great if we can integrate each site to a different Microsoft Teams domain.
For example, one site is name@emortgagecaptial.comname@emortgagecaptial.com and the other is name@saxumventures.comname@saxumventures.com. They are two different Microsoft accounts.1 vote -
Integration with Neat frame for Telehealth/Scheduling use cases
CDW is selling Neat like hotcakes for their video side compatibility with Zoom and I can tell you we are missing a large market piece that only keeps growing with the Neat brand. This is for the Telehealth/Scheduling use cases
1 vote -
RC for Salesforce calls - Leads
when someone calls RC Main they wanted to have a new Lead in Salesforce
1 vote -
Calendar Management
Zoom as this feature where you can manage sync and manage your Google Calendar straight from their dashboard. You guys should add this as well. I attached a screenshot on how it looks on Zoom.
2 votes -
Answering Service
We are a small business and if we aren't available our calls are routed to an answering service. If a call is missed, the answering service blames ring central and vice versa. It would be nice if there was an integration.
1 vote -
MS Teams embedded app to include chat and video
Some customers would like to use MS Teams RC embedded app within teams but continue to be able to utilize RC chat and video.
5 votes -
New Intregration
Integrate Connecteam App
1 vote
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