862 results found
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Deskphone calls to log in RC for Hubspot
Ability to log the calls in Hubspot for RC integrations when using Deskphone for outbound calls only
1 vote -
Integrate Direct 3-Way Calling on Hubspot Platform
Currently, HubSpot does not support direct 3-way calling. To use this feature, HubSpot requires you to select the calling mode that directs the call to the RingCentral app, which has the 3-way calling functionality.
1 vote -
RC EA for MS Teams - Firewall for MSI Deployment
The end-user doesn't have problems with both the Ring app AND the Teams plugin. The problem isn't installing the app, but specifically after the app is deployed it asks the user to Allow changes to the firewall.
Do we have any Documentation that shows how to Deploy the Apps without asking the user to Allow changes to the Firewall? The users are prohibited from making changes to the Firewall. Microsoft Defender is blocking the full Deployment, and the Staff do not have admin rights in their Microsoft accounts, so IT has to do an MSI Push.
It was recommended to…
4 votes -
RingCentral Video meetings in RC for HubSpot
A way for end-users to integrate their RC Video meetings to HubSpot Profiles.
Currently, calls are pulling through wonderfully, but I would love to have their Video meetings added, too, if possible.
4 votes -
MyCase
Incoming calls to launch known contacts in MyCase to allow entry of notes, etc
6 votes -
Intergrate with crm OODO
Do you intergate with OODO
1 vote -
RC for Salesforce - Call Tasks
Make sure all phone calls will create a Task in SF Portal even if I'm not in front of my PC or using my mobile phone to transfer the call
2 votes -
Salesforce call quality improvement
Ability to have an option to improve the quality of post call.
1 vote -
Show RingCX UII in Ringsense
Having the Unique Identifier of a call (UII) from RingCX integrated into RingSense enables us to seamlessly track recordings in RingSense that correspond to the data in RingCX. This linkage is crucial for call audits and plays a vital role in improving call quality, ultimately enhancing the overall customer experience.
1 vote -
Do Not Disturb
RingCentral should automatically switch to “Do Not Disturb” mode when a user is attending a Microsoft Teams meeting or call
1 vote -
1 vote
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Noise cancellation feature on the RingCentral for Google extension
The noise cancellation feature available on the RingCentral app should be made available via Google Chrome extension or other browser-based integrations without having to set the 'RingCentral app' as the calling mode.
2 votes -
clickup
Can you please create a native integration with Clickup for notifications of calls, voicemails, recordings, ai transcribed notes, SMS messages etc.
1 vote -
Unified CRM contacts sync to RingCentral contacts
Does the extension connect to both candidate and contact records in Bullhorn? I only see a section called “Contacts” in the extension settings.
1 vote -
Can you create the ability to integrate with Loxo?
Integration with Loxo.co because that is what we use for our recruiting CRM. It is definitely gaining popularity. They already integrate with RingCentral but RingCentral does not integrate with them.
1 vote -
Salesforce
Automatically shows where the lead source came from using RingCentral for Salesforce
1 vote -
Hubspot
Ability to use Rc for HUbspot on any browser
1 vote -
Retell AI
Integrate Retell AI to RingCentral
1 vote -
RingCentral for Google - Display the actual phone number as opposed to the CLID name.
There should be a way to have the RingCentral Google's History tab to show the customer's actual phone number as opposed to their caller ID name/contact.
2 votes -
RC for Salesforce implementation
I think a lot of the issues come from the integration not being used/coded to it’s fullest. Do you have teams dedicated to integration build-out (specifically for Salesforce implementation)? Either way, let me know and we can go from there!
2 votes
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