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Developer Platform, APIs, & Integrations

Developer Platform, APIs, & Integrations

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115 results found

  1. The RingCentral plugin for Teams requires users to install a plugin that only works for Windows and Mac machines.

    It would be great if there is an alternative to use the plugin on Chrome OS devices.

    2 votes
    How important is this to you?
  2. Customer wants to have the ability to separate the RingCentral embedded dialer on MS teams, like the one we have on RC app where you can pop out the dial pad and move it to separate screen.

    2 votes
    How important is this to you?
  3. 1 vote
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  4. 1 vote
    How important is this to you?
  5. Ability to have an optional powershell script in our installer (MS Teams) to automatically add program path-based rule when the installer is being run by the admin.

    1 vote
    How important is this to you?
  6. We have a user who would like to use Microsoft Teams for their communication instead of using RingCentral Application. One of the primary issues is the lack of proper notifications when he receives a direct or teams’ message. For instance, he walks away from his desk and he only sees a red circle on the RingCentral application in his start bar, but he is looking for something more in your face. Something that he can’t easily miss. Is there some setting that we can setup on his machine in order to mirror how Teams provides notifications?

    1 vote
    How important is this to you?
  7. if there is a an option to install ms teams for bulk users in online admin portal, there should be an option as well to uninstall ms teams in bulk

    2 votes
    How important is this to you?
  8. The RingCentral presence does sync to MS Teams, but the MS Teams presence does not sync to RingCentral. I have been in MS Teams Meetings before which auto set my MS Teams presence to busy and forgot to turn off Accept Queue Calls. During my meeting, I will receive an incoming call from RingCentral. Only if I specifically turn off Accept Queue Calls will I not receive a call

    Hoping that eventhugh I did not disable or off accept call queue calls my status will still read as not available since I am on meeting on MS Teams.

    1 vote
    How important is this to you?
  9. Need to use the Conference Phone to join the meeting in RC Embedded App for MS Teams. Our available feature only is thru RC Meetings and use Dial In to utilize physical / conference phone.

    2 votes
    How important is this to you?
  10. Option to disable the Outlook Contacts from the RingCentral for Microsoft Teams.

    4 votes
    How important is this to you?
  11. RingCentral for MS Teams must have the option to bypass policy for user when pinning an app to MS Teams

    1 vote
    How important is this to you?
  12. It would be great if there is a feature to use hotword on teams then the chat triggers the bot bot

    1 vote
    How important is this to you?
  13. It would be great if there is a feature to use hotword on teams then the chat triggers the bot bot

    1 vote
    How important is this to you?
  14. The MS Teams Embedded App and its associated "Ghost App" are very useful. However, enhancing it even further by extending the new "Deskphone Pairing" feature into the Ghost App can extend the usefulness even further when it comes to MS Teams integrations.

    8 votes
    How important is this to you?
  15. The Analytics Reports tab is not available on the new MS Teams. The new update does not include the Analytics Tab

    5 votes
    How important is this to you?
  16. include a phone number on my MS Teams meetings to allow users who do not have robust audio capabilities on their computers, to call in to a presentation such that all participants can hear the caller(s) when they speak and the caller can hear people talking via MS Teams. I see articles about internal use of RingCentral with Teams, but nothing regarding what I am describing. Zoon offers a phone number on their meetings so users can call in

    5 votes
    How important is this to you?
  17. Id like to be in a position where the RingCentral app automatically logs in when I start MS Teams.

    4 votes
    How important is this to you?
  18. It would be a great idea if we could personalize the user status when on a call using RingCentral for Microsoft Teams. At the moment when the user is on a call, it is showing "Busy" and it would be great if we could change it to "On a Call"

    3 votes
    How important is this to you?
  19. RingCentral dialing features are not available to the users from within TEAMS and will not move past the SIGN IN display
    Software Engineer from MS Teams confirmed that the plugin does not support multiple sessions or the full functionality is not yet supported in VDI

    6 votes
    How important is this to you?
  20. Ability to which Contact Directory to Display in RC for MS Teams Embedded App

    1 vote
    How important is this to you?
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