121 results found
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MS Teams analytics not available
The Analytics Reports tab is not available on the new MS Teams. The new update does not include the Analytics Tab
5 votes -
use RingCentral to call in to a MS Teams presentation
include a phone number on my MS Teams meetings to allow users who do not have robust audio capabilities on their computers, to call in to a presentation such that all participants can hear the caller(s) when they speak and the caller can hear people talking via MS Teams. I see articles about internal use of RingCentral with Teams, but nothing regarding what I am describing. Zoon offers a phone number on their meetings so users can call in
5 votes -
RingCentral For MS Teams logins
Id like to be in a position where the RingCentral app automatically logs in when I start MS Teams.
4 votes -
Personalize User Status in RingCentral for Microsoft Teams
It would be a great idea if we could personalize the user status when on a call using RingCentral for Microsoft Teams. At the moment when the user is on a call, it is showing "Busy" and it would be great if we could change it to "On a Call"
3 votes -
Full plugin capabilities of RingCentral Teams' embedded dialer app inside of the VDI (Azure VDI) session.
RingCentral dialing features are not available to the users from within TEAMS and will not move past the SIGN IN display
Software Engineer from MS Teams confirmed that the plugin does not support multiple sessions or the full functionality is not yet supported in VDI6 votes -
Ability to which Contact Directory to Display in RC for MS Teams Embedded App
Ability to which Contact Directory to Display in RC for MS Teams Embedded App
1 vote -
Audio Notification and Desktop Notification in MS Teams systray for SMS
add audio notification for SMS and indicator in MS teams systray
2 votes -
RingCentral Embedded Desktop MS Teams Plugin Call Control
RingCentral Embedded plugin needs to have Call Control on their Jabra or Poly headset, the same as RingCentral desktop.
2 votes -
Generate an Alert/Notification for Errors Within RingCentral Cloud PBX for Microsoft Teams
This is helpful for Admin Users in monitoring their system whenever there is a system-generated error even if they are not logged into it
3 votes -
Embedded RC to track meeting time in a Teams Meeting
Ability to track MS Teams meetings in the embedded RC App for ease of access all in one place.
3 votes -
Microsoft Teams - Ring Central Scheduler Integration
You can now access Ring Central within Microsoft Teams which is amazing and so helpful, however one small feature that isn't available yet is to use the Ring Central Scheduler option which is used to generate a Conference Call and a Toll Free number is generated. It would be extremely beneficial to be able to have a Teams Meeting and use the Ring Central Conference number so people can call into the Teams Meeting.
1 vote -
Migrate Call Queue to MS Teams PBX
RingCentral to forward calls via call2teams or native direct dial for PBX. We want the ability to receive the phone call to our MS Teams platform queue just like the users that are migrated to RingCentral with Teams PBX
1 vote -
Choose default Tab in Teams 2.0 Integration
I'm using the Beta Teams 2.0 integration. For the most part I think it's great, however whenever you click into the RingCentral area it always loads one the Phone tab which shows calls history and the dialler. For us that's not much use and everyone here would much prefer the HUD tab to be the default. If in the Settings area you could select your preferred default tab, that would be much better.
5 votes -
DND status on RC, but not on Teams
Looking for an option to set DND on RingCentral, but not on Teams (Integrated application).
1 vote -
RC App Chat within MS Teams Embedded Dialer
Within the MS Teams RC Embedded Dialer app 2.0 can the RC App Chat be added? I use Teams and RCA to talk to both sets of customers and it would be great to work within one app and not both. So I can have all my RCA chats and groups with customers and RC staff as well as my Teams chats.
2 votes -
Call Waiting for Teams Embedded App while on Teams call/meeting
RingEx has a feature so that, when on a call, there's a tone instead of a full ring. This functionality should be extended to the Teams Embedded App, i.e. to detect if the user is on a Teams call/Teams meeting and provide a polite notification if on a Teams meeting.
3 votes -
MS Teams Embedded APP - Presence Sync
I would like the MS teams presence sync to be available for user level instead of organization wide.
3 votes -
MS Teams RingCentral Cloud PBX Outage Status
I'm sure several companies must now have Microsoft Teams integration via RingCentral Cloud PBX, but there's no Service Status for if there are any outages or failures going on. This would help us determine if there's a global outage so that we submit tickets accordingly
2 votes -
Ability to automatically move scheduled meeting to Teams
I am in tech support and have a client who messaged me the following question "We are switching all of our meetings over from Ring Central to Teams. Do you know if there is an easy way to do this so that we don’t have to delete all existing meetings?"
1 vote -
1 vote
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