857 results found
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Allow the function "Create Call Log" to be disabled on RingCentral For Salesforce.
Some people may need it, however, for customers that have a heavy volume of outbound calls, it is inefficient, if the back button still needs to be pressed, in order to make another outbound call.
1 vote -
Add Top Producer CRM to integrations list
Top Producer is a leading Real Estate CRM that is likely to continue to grow. It would be beneficial for us to have Ring central integrate with our CRM so that we can have records of the calls and texts and information we send through ring central in our database.
1 vote -
Integrate with Google Translate
We need a translator from time to time, and while Google Translate is not perfect, it would be good enough. You can have Google Translate use audio on the computer speakers, but it doesn't come through in the conversation. Is there a way to make that work?
6 votes -
Senta CRM
Connect Senta CRM to be able to call from a website and flash up on screen who is calling
1 vote -
Outbound Caller ID Switch Options on RingCentral for Microsoft Teams
If a user has numbers for multiple states and/or countries, it would make it easier if on the dial pad, the caller id number selected will have a drop-down option so that other numbers can be selected. The main RingCentral App has it. The other integrations should have it as well.
2 votes -
service autopilot integrate with ring central platform
did not find service autopilot on the list of supported apps please creat an APA
1 vote -
Miro integration similar to Zoom
I would love to see an integration with Miro, similar to the way Zoom integrates with Miro. See here: https://miro.com/works-with-zoom/
1 vote -
More Zapier Actions
I would benefit from being able to automatically add a ringcentral contact once a contact is created on my CRM (Lawcus) or Google. Right now both the actions and triggers on Zapier are quite limited.
9 votes -
Allow QoS Data to be pulled via API
Customer would like to pull QoS details via API to go into same dashboard they created using call logs/analytics APIs.
4 votes -
RingCentral integration with epicor erp
my company is switching from sales force and using epicor as a crm database. My team loves RC and wants it integrated like it was in salesforce.
3 votes -
Support breadcrumb structure in support site
I navigate to my support cases, select a case, the navigation puts me into 'system status'. This seems a web design error. My expectation on bread crumbs is that enable backward traversing, this is adjacent traversing.
2 votes -
Integration with ManageEngine/ServiceDesk Plus
RingCentral integration with ManageEngine/ServiceDesk Plus for robotics/automation
3 votes -
Glip: Create task as Zapier action
We can have messages post from Zapier but cannot get tasks to be created. It would be great to have a task generate automatically as a result of a form submission.
4 votes -
Velocify CRM integration
Useful to be able to integrate the 2 for efficiency of use.
1 vote -
Access Direct Messages in Outlook Plug-in
It would be very useful is you could access and reply to "Direct Messages" from within the Outlook plugin. This would save us from having to have multiple programs open and be able to work from within our outlook program.
4 votes -
Integrate with Marketing Pro
This is a CRM and client marketing app.
1 vote -
Provide RingCentral Service Status APIs
Customer wants ability to query, or subscribe to webhook for service status updates similar to information available at status.ringcentral.com.Similar request from LaSalle (who also is a partner and wants to build a central interface for customers)Lasalle UID: 2413574020https://rc.lightning.force.com/lightning/r/Account/0012H00001Z7aMsQAJ/view12K ARR
6 votes -
Sync Contact Directories between CISCO 525G IP Phone and Office 365
sync Contact Directories between CISCO 525G IP Phone and Office 365
2 votes -
Need to be able to see the company numbers label next to the phone numbers on the dial pad dropdown list over Salesforce integration
Need to be able to see the company numbers label next to the phone numbers on the dial pad dropdown list over Salesforce integration
2 votes -
Need an integrations with Live Chat or Fresh Caller
A plugin would be nice so we can use our SMS from RC to answer live chats or Help Desk tickets using SMS.
1 vote
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