1075 results found
-
Advyzon CRM
Advyzon is a CRM app for registered investment advisors. Phone service integration would be great!
1 vote -
1 vote
-
Ability to Assign User Templates via API
I would like to be able to assign a user template to a user using the API. This would save manual time needed after a user has been created with the API
3 votes -
Support for Azure & Windows 365 VDI environments
Getting a lot of requests from the Channel on when and how we will support the new release of Windows 365 VDI environment... as well as Azure VDI environments. Common theme seems to be that our Partners hope that we are quicker to support this VDI environment compared to our previous experience with Citrix and VMWare.
24 votes -
SCIM Provisioning Enhancement
The requested improvements are below:
1. Allow the option to provision a phone number back from RC to Azure AD via SCIM in case of a new created user. This option should be allowed per admin to enable/disable write back to Azure AD.
2. Provision/sync a user from Azure AD to RC with an already assigned phone number in Azure AD – meaning this number in AD is leading and shall be assigned to the User on RC side
3. Allow to provision/sync extension numbers from Azure AD to RC – meaning open the extension attribute on RC side to…1 vote -
Salesforce plugin does not reflect intercompany name when dialing an extension.
It would be beneficial to have verify an intercompany extension or the reverse to have the extension show up when typing an intercompany name.
4 votes -
Sync Contacts with Workiz
Connect with Workiz
1 vote -
Make Ring Central available as a printer option in control panel
this would make fax usage universally easier for all .
2 votes -
RSS Reader
In MS Teams there is a solution to have RSS Feeds posted to channels. That would be nice for example DATEV Update feeds.
5 votes -
Add a field to capture the number a user dialed in the Salesforce Integration
The inability to attribute a phone call via Salesforce is a bit alarming as this is a huge miss on RingCentral's part. One of the primary reasons to have multiple phone numbers beyond the obvious of going to different people is to attribute where a user found you and called in from. The current Salesforce integration (July 2022) doesn't surface the number that was dialed and therefore lacks the capability to setup dashboards capable of attributing calls from various locations and ability to view the data alongside other Salesforce data. This data exists within the RingCentral portal reports but is…
1 vote -
Kindly add application or CRM intergration with The Britsoft
Kindly add application for CRM Intergration with the Britsoft
1 vote -
Incoming Calls Ring in SalesForce and RC
Being logged in to RC for Salesforce and main RC desktop app: incoming calls cause both apps to ring at once
3 votes -
Ability to send bulk faxes
That's pretty much the idea. Could be an API, could have customized fields on the fax file, ideally it would just exist in general.
2 votes -
Integrate Company Cam for photo uploads
when a client send a message, automatically upload it to company cam that has the same matching phone number affiliated to its profile.
1 vote -
RingCentral Terraform Provider - Infrastructure as Code for Admins
As a RingCentral customer I would like to see the development team look to offer infrastructure as code support for RingCentral, such as Terraform or Ansible. Allowing customers to automate the provision and ongoing management of resoruces in RingCentral accounts.As a customer with over 230 sites each with multiple users, IVRs, Queues and devices, being able to manage this as code provides both consistency and an ability to scale.Although the APIs are useful, our engineers prefer to work with Infrastructure as Code (IaC) as it is a lot easier. Allowing us to focus on meeting business requests, rather than developing…
6 votes -
Integrate with eClinicalWorks
eCW is one of the most popular EMR systems. By integrating the two systems providers will have a more streamlined experience to hopefullly enhance patient care.
4 votes -
Allow Reincubate Camo integration in RingCentral App.
Reincubate Camo is a 3rd party camera app that allows you to use your phone's camera as the web cam. RingCentral Meetings allowed the integration, but the new RingCentral App does not. Your phone's camera is a much better camera than most built in webcams. And Reincubate Camo allows the phone to do all the video processing so your computer does not need to use additional resources to process.Below is a link from Reincubate showing what needs to be allowed in the RingCentral App for this integration to work.https://reincubate.com/support/camo/camo-faq/#allow-camo
3 votes -
disable Provisioning related email alerts sent to users
We are planning to FULLY turn on AD/azure Provisioning for Ring Central
Every time I test with Provision on demand an email alert is sent to the user.
I don’t think it should be triggered at all, should be just added to a daily report Admins can view
daily report of all Provision related changes1 vote -
‘Works with Slack’ as installed app
Slack is one of the most used messaging apps and many people like to use it for real-time conversation. RC should offer Slack workspaces as add-ins to enhance team messaging your current configuration (link below) does not allow for this. Ideally, I should be able to go to the app tab in RC and open Slack. You have integrations with Google in your ‘Works with Google’ section you should have ‘Works with Slack’ as installed app. There’s incredible need to to contain where conversations are happening and centralizing the activity it’s a huge miss not to offer this.https://www.ringcentral.com/apps/slack
1 vote -
Permit Retroactive Archiving of Data in the Archiver
I assumed the Archiver would permit me to save the past 90 days of data residing in RingCentral. This does not appear to be the case, though. The Archiver only allows me to save data going forward. So I must watch helplessly as my last 90 days of SMS messages disappear. I can save a lifetime of SMS/MMMS in my cell phone for no additional cost. I have to pay RingCentral extra to save the same type of data in THIRD PARTY CLOUD STORAGE.When I originally signed up for RingCentral, I had no idea of the minimal data retention limitations.…
4 votes
- Don't see your idea?