1531 results found
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Meet me in the developer area as soon as we mutually can please. Thank You!
Dear #Hadj @RingCentral and #SergeyBrin #LarryPage @Google,
Thank You for remaining your authentic selves, I am unwavering, uncompromised, and steadfast as well and I appreciate you and all you do. Do not forget me. These are the same ones that stole my identity when I was young and the very reason I was compelled and inspired to start my combination of movents anfd nonprofit org.Purple Hearts Missions Possible Inc. snd as you know I am the Owner of Healthy Horizons (The Original) Since 2000. in
The photo is of a business start up of mine 4 years ago that I…1 vote -
one webhook sent for each incoming call.
Multiple webhooks are being sent to Tracker RMS for a single call. Specifically, a webhook is being sent for every user in the main group for each incoming call. We only want one webhook sent for each incoming call.
2 votes -
Could we create a feature where under the HUD when a user is on an active call the user could be highlighted instead of just seeing the work
Could we create a feature where under the HUD when a user is on an active call the user could be highlighted instead of just seeing the works active call.
1 vote -
App for Smartsheets
I’d love to see some prebuilt automations or templates that connect RingCentral with Smartsheet. Things like sending call logs to a sheet, posting missed-call alerts, updating sheets when texts come in, or especially pushing analytics into a dashboard would save a lot of setup time.
1 vote -
RingCentral Glip and MS Teams
Add the ability to send RingCentral Messages from the MS Teams embedded app. These should be synced between Teams and RingCentral.
1 vote -
lovable app intergration to RingCentral and custom intergration with RingSense
lovable app integration to RingCentral and custom integration with RingSense
1 vote -
Salesmsg
Salesforce is included why not Salesmsg that we use
1 vote -
Integration: HawkSoft
Have Ringcentral integrate with HawkSoft in a 2-way API integration so that when calls come they can pull up in the Hawksoft database and pull the client profile, Also -, when calls come into HawkSoft, automatically create a log note of the call transcript so that we dont have to manually make a log of that phone call.
1 vote -
credential
Add ability to rotate app credentials.
One of our team members accidentally checked our RingCentral app credentials into our GitHub repository, necessitating a rotation of the secrets. However, THERE IS NO MECHANISM TO ROTATE SECRETS! Developer support just told me that I have to create a whole new app and then suspend the old one.
This introduces friction for doing the responsible thing. Instead of simply pressing "generate new credentials" I have to create a new app with a distinct name, go back and forth verifying that I choose all the same settings, alter my code and/or configurations to use…
1 vote -
Ability to create an AI receptionist with a dedicated voicemail system
The ability to create an AI receptionist with a dedicated voicemail system that uses the same voice and features. If no one is available to answer, callers are automatically redirected back to the AI receptionist to leave a message.
1 vote -
Ability to Change Extension Number for AIR
Customer want to align the extension code of his AI Receptionist to his Site extension so it would be easier for them to identify the reports and analytics.
Currently we have option to modify the settings for extension number for AIR but getting error message when we try to update it.
1 vote -
Group SMS for Salesforce integrations
when users send group text messages, the messages are being delivered individually instead of as a group thread.
1 vote -
Support for Ring CX integration with Zoho CRM Plus
The Ring CX embedded agent for Zoho CRM does not currently support Zoho CRM Plus. We are unable to utilize click to dial in the browser extension and the get leads functionality for campaign dialing does not work. Please add Zoho CRM Plus support. This is critical for operations to make outbound dials integrated with Zoho.
1 vote -
fax google
Ability to Fax out directly from Google Word, Docs, etc.
1 vote -
dynamics 365 in citrix VDI environment
It would be greate if there's a way to install Dynamics 365 in VDI.
1 vote -
Post Call Survey with Zendesk Integration
The customer wants the post-call survey to be sent automatically after a call is completed in their Zendesk integration.
1 vote -
Memtime
this is an app that tracks time and will log calls made through ringcentral for billing purposes
1 vote -
Support data in custom fields for RC App connect (Netsuite)
Currently, all call log details settings values are stored in the Message field.
The other fields, CALL TYPE and CALL LENGTH, are still empty.
The customer will like each field to show the data.
These fields are currently custom fields and as per upstream peers, we do not support at the moment.
1 vote -
For RCx for Hubspot. Allow admins to set a default object to relate the call log to.
Use case: Customer wants to ensure all call logs are logged on the deal object but if there are contacts or accounts found for the same number, agent has to manually choose the deal record to relate the call to.
1 vote -
SLO for SSO
I login to portal https://app.ringcentral.com/login on Chrome (incognito mode) with my credentials (sadish@tealjones.com – test account) and MFA (enabled for all users), then open another tab visit www.office.com and click sign in. Here without authentication or MFA I am able to login to the M365 portal. Now I go to the first tab (where I was logged in to RingCentral) and log-out. Then Sign back in again, at this point RingCentral allows me to the portal without password or MFA. Now, while logged on the RingCentral portal (1st tab), I logout from M365 (2nd tab), then go back to…
1 vote
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