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1421 results found

  1. Access to Company Call History from Zapier integrations

    When I connect my ringcentral account to zapier, I can only see my call history, and I need to see call history for my whole team.

    1 vote
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  2. Integration with Smart Funnels Pro

    Add Smartfunnelspro to your approved apps: https://smartfunnelspro.com/

    5 votes
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  3. Jobber integration for App Connect

    We've heard from several customers who use Jobber, a leading field service CRM, and are interested in a native integration with RingCentral through the App Connect framework. Jobber helps service-based businesses manage scheduling, client communication, invoicing, and job tracking—often in the field and on the go. A RingCentral integration could unlock powerful workflow automations, such as sending SMS appointment reminders, logging call activities directly into Jobber, or triggering follow-up tasks based on missed calls or voicemails.

    We recognize the value this could bring to field service teams looking to streamline operations and improve customer responsiveness. If you're a Jobber customer…

    22 votes
    New  ·  7 comments  ·  Integrations  ·  Admin →
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  4. Bulk editing of users in the account

    Bulk editing of users in the account

    1 vote
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  5. Bulk editing of users in the account

    Bulk editing of users in the account

    1 vote
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  6. Dynamics

    Ability to use the RingCentral account in a different organization

    1 vote
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  7. MS Teams Share option

    Ability to have a share via text , via email and via message on VM using the MS Teams EA . Just like on RC App

    1 vote
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  8. automatically sync RingCentral contacts to Google Workspace

    automatically sync RingCentral contacts to Google Workspace

    I want to sync RingCentral contacts to Google Workspace without changing our current SCIM setup.
    I have some teams on Google Voice that need to be able to see our other teams on RingCentral for call handling.

    Importing via a .csv file is not effective as the file will need to be periodically downloaded from RingCentral, and then imported into Google Workspace.

    2 votes
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  9. SMS Template in RingCentral for HubSpot

    SMS Template in RingCentral for HubSpot

    We need templated text messaging so opt out/help, etc, can be automated to ensure TCR compliance.

    2 votes
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  10. RC for Hubspot features

    Using the Ring/HubSpot extension for all calls using the browser, and only having the desktop program open to view the HUD. Setting the Ring/HubSpot extension for all calls to go through the RingCentral app rather than the browser resolves all of the above issues, but then he will have two apps side by side that he needs to jump between to do different functions and it introduces a couple extra button presses. The Ring/HubSpot app does not give the option for "Ask First" transfers when making calls through the app, only when making calls through the browser.

    1 vote
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  11. RC for Zapier - API Creating shared contact

    They have a Zapier integration that creates a contact in RingCentral with information linking back to JobNimbus, such as Email and Jnid. They have another Zapier integration which takes transcripts of recordings from RingCentral and posts them as documents or notes in JobNimbus. According to the output of the latter Zapier integration, the contact was successfully found in RingCentral, and the document was correctly posted to JobNimbus.

    1 vote
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  12. Integrate Salesforce within the RC App

    The more our customers leverage RingCX, they need a way to avoid web page refreshes disconnecting calls. Salesforce (SFDC) encounters a lot of random refreshes that are impacting the SFDC Agent widget when on calls (since it's just the RCX native with a skin on it). If the agent can use the embedded RCX within the desktop version of RingEX, and they can access SFDC content in-app, that would be a solid workaround for the refresh issue.

    SFDC content to access in-app includes: customer profiles, records, accounts, opportunities, etc.

    4 votes
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  13. HHA Exchange

    HHA Exchange is the biggest Web-based system to manage homecare in more than 15 states of USA . There are more than a million patients' and over 2.5 million caregivers' are being processed through HHA Exchange. The agencies that uses HHA exchange, has a very high call volume to maintain the process. Integrating Ring Central with HHA Exchange will make the job easier for the users to maintain the workflow very well. Please look into it.

    1 vote
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  14. RingCentral for Salesforce - Auto populate fields for New cases

    We would like to enable a feature wherein the Account and Contact name would automatically be populated in Salesforce whenever we would create new cases when calls are made

    1 vote
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  15. Option to disable RingCentral app and Teams Similtaneous Ringing.

    RingCentral app and MS Teams ring together, how to stop this simultaneous ring
    Currently if a user is using both the RC App and MS Teams is integrated with RC, when a call comes in, it rings on both RC App and Teams.
    Is there a way to stop/chose where the user wants the call to ring, i.e. either the RC App or MS Teams.
    The only option I currently see is to disable the RC and Teams integration for the user.
    There should be a toggle or preference setting per user for where calls should ring.

    2 votes
    New  ·  1 comment  ·  Integrations  ·  Admin →
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  16. Integration Console - Salesforce connect

    Connect the Salesforce to the integration console for enhanced integration features with RingCentral

    2 votes
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  17. Please set up connector for Leap Legal Software

    Please set up connector for Leap Legal Software

    1 vote
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  18. Enable AI to become a Chat User

    Create a "gateway" or "connector" to allow for AI to become a user in our messaging, possibly even a call or video participant. This connector allows for conversational AI with EXTERNAL systems and services. As an example, to integrate automations in Jira. Allowing external automations written to search Jira, and initiate a conversation with the "Assignee" or the "Requestor" - AI then converses and returns results and makes adjustments or changes in Jira.
    Another example - integration with Monitoring or Incident Management tools - allowing external automation to trigger a conversation in Messaging with the on-call SRE member. In Incident…

    1 vote
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  19. usb-c adapter Jabra Link 390 compatibility issue

    The control function of usb-c adapter Jabra Link 390 is not working w/ RingCentral app and MS teams.

    7 votes
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  20. MS Teams deployment

    Ability to view the groups that successfully received the deployed policies / teams ea

    1 vote
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