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1392 results found

  1. Slack feature

    Mirror all the feature of RingCentral desktop app to Slack especially the click to dial, Ai notes.

    1 vote
    New  ·  0 comments  ·  Integrations: Other  ·  Admin →
    How important is this to you?

  2. Salesforce noise reduction

    Add a feature on RingCentral for Salesforce to have the same feature of Rc app which is the icon to "Turn on the background noise cancelation"

    1 vote
    New  ·  0 comments  ·  Integrations: Other  ·  Admin →
    How important is this to you?

  3. Integrate SPOG for Netsuite

    Ability to have a panel to switch/manage RingEx and RingCx users through the integrations with Netsuite

    1 vote
    New  ·  0 comments  ·  Integrations: App Connect  ·  Admin →
    How important is this to you?

  4. Implement Call recording back up with One Drive/SharePoint

    Please Implement Call recording back up with One Drive/SharePoint.

    1 vote
    New  ·  0 comments  ·  Integrations: App Connect  ·  Admin →
    How important is this to you?

  5. Rc for Hubspot bulk SMS

    Send bulk SMS using RC for Hubspot

    1 vote
    New  ·  0 comments  ·  Integrations: Other  ·  Admin →
    How important is this to you?

  6. Hubspot recording

    Ability to record all calls in Hubspot by using Hubspot recording ability even ACR is not available/ enable on RingCentral side

    1 vote
    New  ·  0 comments  ·  Integrations: Other  ·  Admin →
    How important is this to you?

  7. Hubspot native integration movable window

    For Hubspot native integration customer wants the movable calling integration wondow to be pin and open on the same tab of all the website he is accessing

    1 vote
    New  ·  0 comments  ·  Integrations: Other  ·  Admin →
    How important is this to you?

  8. n8n

    n8n is workflow automation platform similar to zapier, which is already integrated with RingCentral. It will be great if there is integration available for n8n and n8n is also a popular workflow automation platform https://n8n.io/

    1 vote
    New  ·  0 comments  ·  APIs  ·  Admin →
    How important is this to you?

  9. Force a number associated with multiple contacts to display as a Department or Site

    Currently, if a phone number is associated with multiple contact records, the application will show all contacts linked to the same number without any filtering.

    We are looking for a way to force a number associated with multiple contacts to display as a Department or Site number during dialing.

    4 votes
    New  ·  0 comments  ·  Other  ·  Admin →
    How important is this to you?

  10. SSO attributes

    it would be great if we can push attributes to RC from our IdP using SSO to assign users to sites, groups, call queues etc.
    if we can push attributes from our IdP to RC and users would be assigned based on their attributes from the IdP we can automated users queue assignment sites assignment etc all via the SSO connection, which would save a lot of time of manually manage the users and assignments.

    1 vote
    New  ·  0 comments  ·  Integrations: Other  ·  Admin →
    How important is this to you?

  11. For Engage Digital - Add action to perform another check so it will not pushed to that agent who then has to transfer

    For Engage Digital Issue: email is pushed to the agent, but they can not respond as they no longer have access to the channel.

    • Add an action to perform another check so it will not be pushed to that agent, who then has to transfer
    1 vote
    New  ·  0 comments  ·  Developer Console  ·  Admin →
    How important is this to you?

  12. App Connect - retroactive log more than 100 calls

    Ability to Retroactively log a call on App connect more than 100 calls.

    1 vote
    0 comments  ·  Integrations: App Connect  ·  Admin →
    How important is this to you?
    Future Consideration  ·  AdminByrne (Group PM, RingCentral) responded

    App Connect as you know can retroactively log the last 100 calls. After that, calls can be logged manually. We will consider this feature, but there are a number of concerns related to performance, and allowing users to elect how many calls to log. 

  13. I would like to see my calendar in RingCentral from Gmail

    I would like to see my Gmail Calendar in Ring Central

    1 vote
    New  ·  0 comments  ·  Integrations: Other  ·  Admin →
    How important is this to you?

  14. Create a Follow-up Task for Hubspot

    Enable users to create a "Follow-up" call task similar to Hubspot's task feature

    1 vote
    New  ·  0 comments  ·  Integrations: HubSpot  ·  Admin →
    How important is this to you?

  15. Create an option to enable/disable recording announcement for Hubspot

    Create an option to enable/disable recording announcement for Hubspot new native integrations

    1 vote
    New  ·  0 comments  ·  Integrations: HubSpot  ·  Admin →
    How important is this to you?

  16. MS Teams silent install for exe version

    Add a silent installer for exe version in the downloads gallery

    1 vote
    New  ·  0 comments  ·  Integrations: Microsoft Teams  ·  Admin →
    How important is this to you?

  17. Salesforce access

    Ability to edit settings of Salesforce even without Salesforce admin access

    1 vote
    New  ·  0 comments  ·  Integrations: Salesforce  ·  Admin →
    How important is this to you?

  18. RC Native App for Hubspot - SMS

    Ability to receive SMS notification in RC for Hubspot, sync the Hubspot contacts to RC App and click to Dial using RC native app for Hubspot

    1 vote
    Future Consideration  ·  0 comments  ·  Integrations: HubSpot  ·  Admin →
    How important is this to you?

  19. SMS activity should show name and not number

    When texting through SFDC they need the contact name saved in the subject line in SFDC. It is just showing the phone number and not the contact name. This should be available

    2 votes
    New  ·  0 comments  ·  Integrations: Other  ·  Admin →
    How important is this to you?

  20. Integrate Markate with App Connect

    1. Seamless Communication & Job Management
      Integrating RingCentral’s voice, messaging, and video tools with Markate’s customer scheduling and field service tools allows users to manage all customer interactions and jobs from a single platform, reducing app-switching and human error.

    2. Enhanced Customer Experience
      Customer call and message history can be automatically linked to their profiles in Markate. This enables businesses to deliver more personalized and responsive service, building stronger client relationships.

    3. Operational Efficiency
      Field staff can initiate and receive calls via RingCentral directly within Markate, while automated workflows (e.g., creating jobs from missed calls) save time and reduce follow-up delays.

    4. Unified Reporting…

    1 vote
    New  ·  0 comments  ·  Integrations: App Connect  ·  Admin →
    How important is this to you?
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