Allow import of Call logs from CC to UC or vice versa
would like to be able to export call logs/contact history from CC or UC and then import it to the other
3
votes
Rodolfo
shared this idea
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Annette
commented
For performance review and call quality oversight, it is critical that we are able to load calls into the QM tool from Avaya. At this point, we are being told that we can only use QM for RingCentral users.