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Number of calls forwarded KPI in Analytics

In Analytics, can another KPI be added that counts the number of calls that had been forwarded when users have applied ‘Custom Rules’ and the new ‘Forward all calls’ feature.

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Calvin shared this idea  ·   ·  Report…  ·  Admin →
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  • Luisa commented  ·   ·  Report

    This seems to be the one key KPI missing that would be really useful.
    :)

  • saiben commented  ·   ·  Report

    It would be better if there's an option to find all calls being forwarded to external number via Analytics or Call logs