Settings and activity

12 results found

1. Pick up call queue calls

   3 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Not at all You must login first! Important You must login first! Critical You must login first!

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   saiben commented  ·  Oct 23, 2024  ·  Edit…  ·  Delete…

   when will be the effectivity of this feature?

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   saiben supported this idea  ·  Oct 23, 2024

2. Determine the phone numbers from Abandoned calls from Analytics Report

   6 votes

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   1 comment  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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   saiben supported this idea  ·  Oct 8, 2024

3. ROLES: SELECTIVE CALL LOGS / RECORDINGS ACCESS

   8 votes

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   Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   saiben commented  ·  Aug 13, 2024  ·  Edit…  ·  Delete…

   Backing this new concept.

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   saiben supported this idea  ·  Aug 13, 2024

4. Increase Data Retention for Automatic Call recording (Data Retention Policy)

   47 votes

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   Under Review  ·  3 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   saiben supported this idea  ·  Aug 8, 2024

5. See Pending Callers in Queue

   15 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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   saiben supported this idea  ·  Jul 10, 2024

6. Ring Group cannot have more than 2 active phones to ring simultaneously

   3 votes

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   0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   saiben supported this idea  ·  Jun 20, 2024

7. Add Unassigned Phone from User Page

   2 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   saiben supported this idea  ·  Jun 10, 2024

8. Make the process of removing a phone number from an unassigned extension more intuitive

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   saiben supported this idea  ·  Jun 10, 2024

9. Number of calls forwarded KPI in Analytics

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   Under Review  ·  1 comment  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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   saiben commented  ·  Jun 6, 2024  ·  Edit…  ·  Delete…

   It would be better if there's an option to find all calls being forwarded to external number via Analytics or Call logs

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   saiben supported this idea  ·  Jun 6, 2024

10. BT Epos Integration

    16 votes

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    4 comments  ·  Developer Platform, APIs, & Integrations » Integrations  ·  Delete…  ·  Admin →
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    saiben supported this idea  ·  May 17, 2024

11. Simplified guide on how to use the RingCentral MVP app

    2 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    saiben supported this idea  ·  May 15, 2024

12. BT Feature Request : changing the address on the home page of the admin portal

    5 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    saiben supported this idea  ·  May 14, 2024