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  1. Ability to report on numbers of files shared, tasks created, events created etc. in the Meetings tab of RC Analytics

    Whilst we can see information on # of Messages sent, #of teams etc (as per the image attached). It would be great if we can also see further information such as amount of files shared, events created, tasks created etc. This would help us to understand if our customers are using the full range of tools available to them within RCO/ACO/UCO etc.

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    Future Consideration  ·  0 comments  ·  Other  ·  Admin →
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  2. Export daily data from the analytics portal for more than one day at a time.

    In the analytics portal, data can be pulled to see how many outbound calls were made on a specific day or for a rage of days. When the data is pulled for more than one day, there is no way to see that data devived into how many outbound calls were made each of the days, it only gives a total. If there were a way to pull the number of out bound calls made each day for a week, then the data would not have to be pulled day by day.

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    Implemented  ·  0 comments  ·  Other  ·  Admin →
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