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  1. Internal Caller ID

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    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Jacob commented  · 

    Hi Team,
    Not sure if my issue is exactly the same or slightly different.

    We are wanting to change how the original inbound caller ID is view once the call has been transferred.

    I.E: The reception for the company receives a call, the inbound caller needs to speak to a specific user so reception then warm transfers to the specific user and transfers. Once the specific user receives the call they can't see the original caller ID's number they can only see the reception number.

    Jacob supported this idea  ·