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← RingCentral Ideas

Settings and activity

30 results found

  1. Integration with Zendesk

    10 votes

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    Implemented  ·  1 comment  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » AI Conversation Expert (ACE)  ·  Admin →
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  2. Outreach Voice Integration

    12 votes

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    Under Review  ·  0 comments  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » AI Conversation Expert (ACE)  ·  Admin →
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  3. Add @mention into RingSense for feedback/Comment

    14 votes

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    Future Consideration  ·  0 comments  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » AI Conversation Expert (ACE)  ·  Admin →
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  4. Adding Custom Notifications within RingSense

    21 votes

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    0 comments  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » AI Conversation Expert (ACE)  ·  Admin →
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    Implemented  ·  Eugene responded

    Daily/weekly/monthly email notifications can be configured for a saved view that a user creates on the Calls page.

  5. Make Messaging Permission in Custom Roles a Native Feature

    33 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Accessibility  ·  Admin →
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  6. Reduction of RC App-Cloud interface complexity

    97 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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  7. Provide Fade-out option for Weatherman/Presenter Mode

    2 votes

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    Under Review  ·  0 comments  ·  Events & Video » Video Meetings (RCV)  ·  Admin →
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  8. Countdown timer for meeting time left

    12 votes

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    Future Consideration  ·  1 comment  ·  Events & Video » Other  ·  Admin →
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  9. Agenda and timer host tools for managing meetings

    23 votes

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    Planned  ·  2 comments  ·  Events & Video » Other  ·  Admin →
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  10. Ability to remove/hide users from the directory/contact list

    62 votes

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    Planned  ·  3 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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