Settings and activity

172 results found

1. Contacts

   7 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Anthony shared this idea  ·  Feb 1, 2022

2. Forwarding voicemails to Google Group Inbox

   1 vote

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Anthony shared this idea  ·  Jun 26, 2023

3. Save custom status

   71 votes

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   Implemented  ·  13 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Anthony commented  ·  Jul 7, 2023  ·  Edit…  ·  Delete…

   An additional feature in RC app that can edit the name of status such as Lunch, Break, or whatever the customers wish to edit

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4. Set multiple keypress for voicemail

   20 votes

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   Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Anthony shared this idea  ·  Jul 7, 2023

5. Send SMS in web portal

   2 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Anthony shared this idea  ·  Jul 20, 2023

6. Option to Customize Presence Name

   3 votes

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   1 comment  ·  Phone & Messaging » HUD & Presence  ·  Delete…  ·  Admin →
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   Needs More Information  ·  AdminJessica H. (Admin, RingCentral) responded

   Hello, can you please provide additional context for this request? Do you have screenshots of where in the app you would like to see this feature? Thank you! 

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   Anthony commented  ·  Jul 31, 2023  ·  Edit…  ·  Delete…

   A feature that lets the user set the extension number of a user instead of the extension name in the presence display page

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7. Chat platform for customer interaction

   1 vote

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   0 comments  ·  Phone & Messaging » Admin Portal  ·  Edit…  ·  Delete…  ·  Admin →
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   Anthony shared this idea  ·  Aug 6, 2023

8. Set multiple numbers in external call forwarding

   18 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Anthony shared this idea  ·  Aug 6, 2023

9. Digital line available for other ext as outbound caller ID

   7 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Anthony shared this idea  ·  Sep 5, 2023

10. Add number for voicemail notification

    1 vote

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Anthony shared this idea  ·  Sep 5, 2023

11. Limit user access in analytics

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Anthony shared this idea  ·  Sep 8, 2023

12. Accept calls from selected call queue

    8 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Anthony shared this idea  ·  Sep 13, 2023

13. Transfer live calls directly to the voicemail of a user extension using Mitel desk phone

    7 votes

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    Under Review  ·  3 comments  ·  Phone & Messaging » Hardware  ·  Delete…  ·  Admin →
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    Anthony commented  ·  Sep 16, 2023  ·  Edit…  ·  Delete…

    Be able to program a button on Mitel desk phones to forward directly an active call to the selected user extension`s voicemail if the user don`t want to take in the active call

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14. Disable changing caller ID on user extension level

    3 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Anthony shared this idea  ·  Sep 18, 2023

15. By pass custom rule in user extension

    1 vote

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Anthony shared this idea  ·  Sep 22, 2023

16. Access app features when using desk phone

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Anthony shared this idea  ·  Oct 9, 2023

17. Disable * 9 function for selected users

    3 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Anthony shared this idea  ·  Oct 11, 2023

18. Inbound caller ID for role over calls

    3 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Anthony shared this idea  ·  Oct 11, 2023

19. Voicemail loop

    4 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Anthony shared this idea  ·  Oct 13, 2023

20. RTT integration

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    Under Review  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Other  ·  Delete…  ·  Admin →
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    Anthony shared this idea  ·  Oct 18, 2023