Set multiple keypress for voicemail
A feature about setting a key press on where the voicemail recipient will be forwarded
same like IVR menu
21
votes
Anthony
shared this idea
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Chandler
commented
We used this functionality on our former Cisco System before switching for our Lenders to be able to say "Press 1 to be transferred to my assistant, (insert name) or hold to leave a voicemail". We are very sad this isn't an already established option in RingCentral as it is very helpful for our employees to have available.
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Al John Mesa
commented
very beneficial
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Dino
commented
Customer updates VM everyday with a new new greeting. Updates when out on vacation or leave. Voicemail picks up and allow for Press1 to leave a VM, Press 2 for Manager, Press 3 for Team (xfer to call queue), or press 4 for company operator.