Settings and activity

65 results found

1. Option for customer to Opt out or delay of any firmware updates for Mitel phones from RC

   6 votes

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   New  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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   Arianne supported this idea  ·  Mar 11, 2025

2. Enable the downloading of Failed Outbound Faxes

   8 votes

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   Under Review  ·  4 comments  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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   Arianne supported this idea  ·  Jan 21, 2025

3. Choose a specific user for call recording announcement

   7 votes

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   New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Arianne supported this idea  ·  Jan 17, 2025

4. Sync RingCentral Desktop Application With RingCX

   298 votes

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   Planned  ·  25 comments  ·  RingCX » Agent & supervisor experience  ·  Delete…  ·  Admin →
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   Arianne supported this idea  ·  Jan 15, 2025

5. Feature Request: Default Site Setup Templates

   8 votes

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   New  ·  0 comments  ·  RingCentral Contact Center » Admin Portal  ·  Delete…  ·  Admin →
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   Arianne supported this idea  ·  Dec 19, 2024

6. Would like to have an option to just end the call if no one answers

   13 votes

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   New  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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   Arianne supported this idea  ·  Dec 17, 2024

7. Automatic Live Transcription for live call recording

   27 votes

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   3 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Arianne supported this idea  ·  Oct 1, 2024

8. Add ring group to call queues

   25 votes

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   Future Consideration  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Arianne supported this idea  ·  Sep 1, 2024

9. Ability for Super Admins to enable users on Not Activated Status

   1 vote

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   New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Edit…  ·  Delete…  ·  Admin →
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   Arianne shared this idea  ·  Aug 22, 2024

10. To have an option to Play an Announcement if calls are not answered on Limited Extensions

    6 votes

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    New  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Arianne supported this idea  ·  Jul 17, 2024

11. Export all the limited extensions from the Admin portal to the Standard address book (Contact Center).

    7 votes

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    New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Arianne supported this idea  ·  Jul 9, 2024

12. Ability to Duplicate Teams

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    9 votes

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    New  ·  1 comment  ·  Phone & Messaging » Team Messaging  ·  Delete…  ·  Admin →
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    Arianne supported this idea  ·  Jul 8, 2024

13. Assign phone numbers to CCRN in MVP Admin

    11 votes

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    Under Review  ·  0 comments  ·  RingCentral Contact Center » Other  ·  Delete…  ·  Admin →
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    Arianne supported this idea  ·  Jun 26, 2024

14. A template where you can apply the customized RC App navigation Menu

    10 votes

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    1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Arianne supported this idea  ·  May 29, 2024

15. Automatic | On-Demand Call Recording Announcement Language Options

    8 votes

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    1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Arianne supported this idea  ·  May 28, 2024

16. Set multiple numbers in external call forwarding

    19 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Arianne supported this idea  ·  May 17, 2024

17. RCX - Ability to have agents share my stats to sup at end of shift without exporting full page

    6 votes

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    Needs More Information  ·  0 comments  ·  RingCX » Realtime & historical analytics  ·  Delete…  ·  Admin →
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    Arianne supported this idea  ·  May 15, 2024

18. RingCX voice recording

    15 votes

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    Needs More Information  ·  4 comments  ·  RingCX » Call & screen recording  ·  Delete…  ·  Admin →
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    Arianne supported this idea  ·  May 8, 2024

19. Increase Welcome email validity to 14 days

    16 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Arianne supported this idea  ·  May 8, 2024

20. Add Rotational setup for call queue

    28 votes

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    8 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Arianne supported this idea  ·  May 7, 2024