← RingCentral Ideas

Settings and activity

59 results found

  1. Automatic Live Transcription for live call recording

    20 votes
    3 comments  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?
    Arianne supported this idea  · 

  2. Add ring group to call queues

    25 votes
    Future Consideration  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Arianne supported this idea  · 

  3. Ability for Super Admins to enable users on Not Activated Status

    1 vote
    New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Arianne shared this idea  · 

  4. To have an option to Play an Announcement if calls are not answered on Limited Extensions

    6 votes
    New  ·  0 comments  ·  Phone & Messaging » Other  ·  Admin →
    How important is this to you?
    Arianne supported this idea  · 

  5. Export all the limited extensions from the Admin portal to the Standard address book (Contact Center).

    7 votes
    New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Arianne supported this idea  · 

  6. Ability to Duplicate Teams

    9 votes
    New  ·  1 comment  ·  Phone & Messaging » Team Messaging  ·  Admin →
    How important is this to you?
    Arianne supported this idea  · 

  7. Assign phone numbers to CCRN in MVP Admin

    11 votes
    Under Review  ·  0 comments  ·  Contact Center & RingCX » Other  ·  Admin →
    How important is this to you?
    Arianne supported this idea  · 

  8. A template where you can apply the customized RC App navigation Menu

    10 votes
    1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Arianne supported this idea  · 

  9. Automatic | On-Demand Call Recording Announcement Language Options

    8 votes
    1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Arianne supported this idea  · 

  10. Set multiple numbers in external call forwarding

    13 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Arianne supported this idea  · 

  11. RCX - Ability to have agents share my stats to sup at end of shift without exporting full page

    6 votes
    Needs More Information  ·  0 comments  ·  Contact Center & RingCX » RingCX  ·  Admin →
    How important is this to you?
    Arianne supported this idea  · 

  12. RingCX voice recording

    14 votes
    Needs More Information  ·  4 comments  ·  Contact Center & RingCX » RingCX  ·  Admin →
    How important is this to you?
    Arianne supported this idea  · 

  13. Increase Welcome email validity to 14 days

    16 votes
    Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Arianne supported this idea  · 

  14. Add Rotational setup for call queue

    23 votes
    5 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Arianne supported this idea  · 

  15. Feature Request: Super Admin Self-Service Contact Center Routing Change

    21 votes
    2 comments  ·  Contact Center & RingCX » Admin Portal  ·  Admin →
    How important is this to you?
    Arianne supported this idea  · 

  16. auto delete sms daily on a user level

    8 votes
    0 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
    How important is this to you?
    Arianne supported this idea  · 

  17. able to set up an alert to email a supervisor when their team's users go into "do not disturb"

    7 votes
    0 comments  ·  Phone & Messaging » Other  ·  Admin →
    How important is this to you?
    Arianne supported this idea  · 

  18. Fax report

    22 votes
    1 comment  ·  Analytics & Reporting » Other  ·  Admin →
    How important is this to you?
    Arianne supported this idea  · 

  19. Change number in Call handling settings

    10 votes
    1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Arianne supported this idea  · 

  20. iMessages to work on RC app

    12 votes
    2 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
    How important is this to you?
    Arianne supported this idea  · 
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