← RingCentral Ideas

Settings and activity

50 results found

  1. ability to use the hold music set on ringcx when placing the call on hold using the deskphone

    5 votes
    New  ·  0 comments  ·  Phone & Messaging » Hardware  ·  Admin →
    How important is this to you?
    Arianne supported this idea  · 

  2. Disable Cross-Site Access Management by Default

    7 votes
    New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Arianne supported this idea  · 

  3. Calendar Presence Is On | O365 Outlook Calendar

    15 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » App Tasks/Events/Calendar  ·  Admin →
    How important is this to you?
    Arianne supported this idea  · 

  4. Feature Request: Queue Identification for Agents via Marquee Display for RingCX

    4 votes
    New  ·  0 comments  ·  Contact Center & RingCX » RingCX  ·  Admin →
    How important is this to you?
    Arianne supported this idea  · 

  5. Increase Voicemail Box Co-Recipient Limit

    15 votes
    New  ·  2 comments  ·  Contact Center & RingCX » Admin Portal  ·  Admin →
    How important is this to you?
    Arianne supported this idea  · 

  6. Option for customer to Opt out or delay of any firmware updates for Mitel phones from RC

    6 votes
    New  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Admin →
    How important is this to you?
    Arianne supported this idea  · 

  7. Enable the downloading of Failed Outbound Faxes

    7 votes
    Under Review  ·  3 comments  ·  Phone & Messaging » Fax  ·  Admin →
    How important is this to you?
    Arianne supported this idea  · 

  8. Choose a specific user for call recording announcement

    4 votes
    New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Arianne supported this idea  · 

  9. Sync RingCentral Desktop Application With RingCX

    188 votes
    Under Review  ·  14 comments  ·  Contact Center & RingCX » RingCX  ·  Admin →
    How important is this to you?
    Arianne supported this idea  · 

  10. Feature Request: Default Site Setup Templates

    7 votes
    New  ·  0 comments  ·  Contact Center & RingCX » Admin Portal  ·  Admin →
    How important is this to you?
    Arianne supported this idea  · 

  11. Would like to have an option to just end the call if no one answers

    12 votes
    New  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Admin →
    How important is this to you?
    Arianne supported this idea  · 

  12. Automatic Live Transcription for live call recording

    20 votes
    3 comments  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?
    Arianne supported this idea  · 

  13. Add ring group to call queues

    24 votes
    Future Consideration  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Arianne supported this idea  · 

  14. Ability for Super Admins to enable users on Not Activated Status

    1 vote
    New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Arianne shared this idea  · 

  15. To have an option to Play an Announcement if calls are not answered on Limited Extensions

    6 votes
    New  ·  0 comments  ·  Phone & Messaging » Other  ·  Admin →
    How important is this to you?
    Arianne supported this idea  · 

  16. Export all the limited extensions from the Admin portal to the Standard address book (Contact Center).

    7 votes
    New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Arianne supported this idea  · 

  17. Ability to Duplicate Teams

    9 votes
    New  ·  1 comment  ·  Phone & Messaging » Team Messaging  ·  Admin →
    How important is this to you?
    Arianne supported this idea  · 

  18. Assign phone numbers to CCRN in MVP Admin

    11 votes
    Under Review  ·  0 comments  ·  Contact Center & RingCX » Other  ·  Admin →
    How important is this to you?
    Arianne supported this idea  · 

  19. A template where you can apply the customized RC App navigation Menu

    9 votes
    1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Arianne supported this idea  · 

  20. Automatic | On-Demand Call Recording Announcement Language Options

    8 votes
    1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Arianne supported this idea  · 
← Previous 1 3