Settings and activity

84 results found

1. Disable the "send the call to voicemail" feature in the RingCentral app.

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   New  ·  0 comments  ·  Phone & Messaging » Application  ·  Edit…  ·  Delete…  ·  Admin →
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   Arnaldo shared this idea  ·  May 30, 2025

2. Option to navigate to Apps and install apps

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   Arnaldo shared this idea  ·  May 20, 2025

3. Feature Request: Call Queue Configuration Export

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   Arnaldo supported this idea  ·  Apr 2, 2025

4. Feature Request – Persistent RingCX Session Across Page Reloads and Tabs

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   Under Review  ·  0 comments  ·  RingCX » Agent & supervisor experience  ·  Delete…  ·  Admin →
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   Arnaldo supported this idea  ·  Mar 12, 2025

5. Sending fax messages in RingCX

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   Under Review  ·  2 comments  ·  RingCX » Digital experience  ·  Delete…  ·  Admin →
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   Arnaldo shared this idea  ·  Mar 4, 2025

6. cust mentioned that they would like a fix wherein it will update the hotkeys for all the desk phones without doing it for each phone

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   New  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Edit…  ·  Delete…  ·  Admin →
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   Arnaldo shared this idea  ·  Feb 21, 2025

7. Logs that will show why the agents were logged out from the RingCX portal

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   New  ·  0 comments  ·  RingCX » Realtime & historical analytics  ·  Delete…  ·  Admin →
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   Arnaldo shared this idea  ·  Jan 7, 2025

8. unique caller ID for each specific company and visibility on the caller's number

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   Arnaldo shared this idea  ·  Dec 20, 2024

9. Disable the ability of the user to download the call recording

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   Under Review  ·  2 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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   Arnaldo supported this idea  ·  Dec 20, 2024

10. outbound caller ID for 911 calls handled

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    New  ·  1 comment  ·  RingCX » Agent & supervisor experience  ·  Delete…  ·  Admin →
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    Arnaldo shared this idea  ·  Dec 13, 2024

11. The customer is requesting to go about split-tunneling the Ring Central application.

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    New  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Arnaldo shared this idea  ·  Nov 18, 2024

12. SAREVILE M99+ Headset Compatibility with RingCentral App

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    New  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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    Arnaldo supported this idea  ·  Nov 14, 2024

13. The customer would like to have a way to monitor hardware (both the Polycom OBi302 and Cisco ATA191) by way of an API or SNMP.

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    New  ·  0 comments  ·  Developer Platform, APIs, & Integrations » APIs  ·  Delete…  ·  Admin →
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    Arnaldo shared this idea  ·  Oct 8, 2024

14. Mobile app as endpoint of RingCX

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    Planned  ·  4 comments  ·  RingCX » Agent & supervisor experience  ·  Delete…  ·  Admin →
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    Arnaldo supported this idea  ·  Sep 18, 2024

15. Filter out a specific skill in the custom reports and do it in multiple reports at the same time

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    Arnaldo shared this idea  ·  Sep 11, 2024

16. Limited extension that allows outbound from the phone but disallows external calls to come in unless its coming from an internal extension

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    Arnaldo shared this idea  ·  Aug 30, 2024

17. The customer would like to personalize signatures individually for users using their MRC email

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    Arnaldo commented  ·  Aug 27, 2024  ·  Edit…  ·  Delete…

    The customer would like to personalize signatures individually for users using their MRC email.

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    Arnaldo shared this idea  ·  Aug 27, 2024

18. The customer would like to have the RingCentral archiver be used on the contact center account.

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    Arnaldo shared this idea  ·  Aug 9, 2024

19. Increase Number on a Campaign

    11 votes

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    New  ·  1 comment  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Arnaldo supported this idea  ·  Aug 7, 2024

20. Toll Free number as Caller ID in Japan

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    New  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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    Arnaldo supported this idea  ·  Jul 23, 2024