← RingCentral Ideas

Settings and activity

289 results found

  1. Messaging data export in a more legible format

    28 votes
    Under Review  ·  5 comments  ·  Phone & Messaging » Application  ·  Admin →
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  2. Show Toll-free minute usage in Service Web

    61 votes
    New  ·  7 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  3. We need a way to assign permissions to call recordings done by the ACR. Currently the permissions are all or nothing. We need to at leas...

    30 votes
    Under Review  ·  4 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  4. Allow Ring My Phone to be turned on/off by user with presence monitoring

    18 votes
    Future Consideration  ·  4 comments  ·  Phone & Messaging » Other  ·  Admin →
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  5. Free guest account to convert to paid

    11 votes
    Under Review  ·  5 comments  ·  Phone & Messaging » Other  ·  Admin →
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  6. Notifications: Task assigned/reassigned to me

    83 votes
    Future Consideration  ·  18 comments  ·  Phone & Messaging » App Tasks/Events/Calendar  ·  Admin →
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  7. Text from the same main user number

    375 votes
    65 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
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    Planned  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded
    Updated 9/8/23: This has been moved to Q1 2024Hi everyone, this is planned as a two parter: coming in December 2022, users will be able to select which number their outbound texts are sent through in settings. Coming later in 2023, users will be able to select their outbound number in the separate messaging window (not just in settings). This only addresses outbound caller ID. If you would like to see a more shared inbox group texting option, please vote for these ideas: Add a text message queue similar to the call queueTexts should go to multiple users

  8. Hide "All Employees" Team

    13 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Admin →
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  9. Give Admins ability to see/control users' Status in Service Web

    9 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  10. Share host Audio in RC Video in Desktop App

    187 votes
    13 comments  ·  Events & Video » Video Meetings (RCV)  ·  Admin →
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  11. BOLD and add color options to team names, folder names, direct messages, favorites, etc...

    3 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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  12. Delete bulk messages/Conversation in Unified App

    139 votes
    Future Consideration  ·  54 comments  ·  Phone & Messaging » Team Messaging  ·  Admin →
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    An error occurred while saving the comment
    Theresa commented  · 

    Refer to: https://ideas.ringcentral.com/ideas/CUSTCOM-I-234

    SFDC case number 14958220
    https://rc.lightning.force.com/lightning/r/Case/5002H00001O0vRKQAZ/view?0.source=aloha

    Company: White Sands
    RC UID 1994963027 (4 lines) PST
    Current Total MRR: USD 164.95
    Company ADP Link: http://adp.glip.net/company-new.html?company_id=9998073857

    Contact person: Shiela Paragoso
    Contact email: shiela@whitesands.gameAdmin is expecting to delete chat messages in a team as bulk deletion

  13. drag and drop attachments to new ring central app

    19 votes
    Under Review  ·  4 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  14. allow call queue managers to block calls from nuisance numbers to their call queue

    7 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Admin →
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  15. Add an option to block one specific number for the entire company.

    23 votes
    Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  16. System wide blocking of spam numbers to all extensions

    27 votes
    Under Review  ·  5 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  17. Add an option to disable the 911 warning

    35 votes
    Under Review  ·  9 comments  ·  Phone & Messaging » Application  ·  Admin →
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  18. Save renamed participant name for future use

    3 votes
    Future Consideration  ·  0 comments  ·  Events & Video » Webinar  ·  Admin →
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  19. Ability to make personal contacts the default contacts list in mobile app

    6 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Contacts  ·  Admin →
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  20. Remove user from Messaging without a RingCentral Extension

    4 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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