remove do not disturb
We have several employees who are enabling the DND setting as well as turning their desk/mobile sound off for incoming calls. The phone set up we had with our previous phone system allowed us to block access to these options for standard users but I'm unable to customize or restrict this type of access now.
Oliver Mark
shared this idea
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Paul
commented
Another year of 'UNDER REVIEW' and no response from RC. This is an administrative "Must". The only solution for this so far has been to only allow users to have desk phones. The desk phone itself (however) has a 'DND' option separate from the RC one, so even that is hard to stop....
On-demand, it can be done at https://support.ringcentral.com/article-v2/3770.html?brand=RingCentral&product=RingEX&language=en_US&pills-nav=adminbut that is not a permanent solution
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Folasade
commented
I would love to be able to remove DND or remove them for going DND
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Rob
commented
Its too hard to replace a user that gets fired for continuously turning on DND. Please turn on this feature request!!
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O S
commented
I agree with Oliver. This feature is critical for us as well.
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Kiersten
commented
Removal of the DND would be highly beneficial for our business.
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Jessica
commented
this feature is desperately needed.
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BCS
commented
Having users put themselves in DND to avoid answering calls. Would like to be able to remove them from doing that.