← RingCentral Ideas

Settings and activity

37 results found

  1. Ability to send a message with website link

    2 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Gab shared this idea  · 

  2. Notification when someone answered the call from call que

    1 vote
    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Gab shared this idea  · 

  3. Turn off the Automatic update on the RingCentral Desktop App

    10 votes
    Under Review  ·  3 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Gab shared this idea  · 

  4. Have capability of using two ring central accounts on one device using the mobile app.

    11 votes
    Under Review  ·  3 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Gab commented  · 

    Wants to have a feature where in we can open 2 or more account at the same time using 1 RingCentral app instead of switching account from 1 account to another.

  5. Open Analytics to own company google spreadysheet after downloading the call logs.

    2 votes
    0 comments  ·  Developer Platform, APIs, & Integrations » Other  ·  Admin →
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    Gab shared this idea  · 

  6. Option to Disable email notification for system admins

    5 votes
    0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  7. Archieved Recordings

    4 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  8. Automatic Select of Caller ID based on Area Code

    5 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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  9. Call Log Sync from RingCentral Mobile App to Salesforce

    14 votes
    Under Review  ·  2 comments  ·  Phone & Messaging » Application  ·  Admin →
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  10. Use fingerprint or face id to login on phones

    22 votes
    Under Review  ·  7 comments  ·  Phone & Messaging » Application  ·  Admin →
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  11. Ability to check possible reason why calls are getting dropped

    9 votes
    Under Review  ·  0 comments  ·  Analytics & Reporting » Other  ·  Admin →
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  12. All Company #'s Available for SMS amongst multiple users NOT JUST operator extension

    15 votes
    Under Review  ·  2 comments  ·  Phone & Messaging » Application  ·  Admin →
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  13. Increase SMS character capacity from 1000 to 2000

    8 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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  14. Create Voice Control features for RC (akin to Siri or Hey,Google)

    3 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Admin →
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    An error occurred while saving the comment
    Gab commented  · 

    wanted to have the option for voice command for a user that is visually impaired.

  15. Shared SMS were multiple users can receive and send SMS on specific number

    724 votes
    151 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
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    Under Review  ·  AdminJessica H. (Admin, RingCentral) responded

    SMS for Call Queues is coming-- as in if a text is sent to a call queue number, there will be an inbox available for one agent to respond to those SMS.


    I know the core of this request is to have a shared SMS inbox where multiple people can send and receive SMS from the inbox. Our product teams are aware of this ask, but I do not have more information about if/when this segment of the ask is coming.

  16. Received a call from inmates

    4 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Other  ·  Admin →
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    An error occurred while saving the comment
    Gab commented  · 

    Wants to have option to receive collect call since the company is Lawfirm should have an option to receive calls from Jail.

  17. CALL LOGS: INTERNATIONAL CALLING VISIBILITY

    9 votes
    Under Review  ·  1 comment  ·  Analytics & Reporting » Other  ·  Admin →
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