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6 results found

  1. Allow handling of multiple Call Queue calls

    114 votes
    24 comments  ·  Phone & Messaging » Other  ·  Admin →
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    James shared this idea  · 

  2. Extended waiting time while in queue

    15 votes
    Under Review  ·  3 comments  ·  Phone & Messaging » Call Queues  ·  Admin →
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    An error occurred while saving the comment
    James commented  · 

    Currently, when configuring Wait Time you can choose 10, 15, 20, 25, 30 seconds wait time, and then the next interval is 1 minute.For us, a minute is too long and 30 seconds is too short. Ideally, there would be increments in between - either 45 seconds or 40, 50 seconds.

  3. Create feature that shows similar data using Analytics report and Call logs excel file

    16 votes
    Under Review  ·  3 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  4. Allow More Than 10,000 Contacts

    50 votes
    Under Review  ·  8 comments  ·  Phone & Messaging » Contacts  ·  Admin →
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  5. RingCentral Analytics: Filtering for a specific external numbers in the calls report would be useful

    12 votes
    Under Review  ·  0 comments  ·  Analytics & Reporting » Other  ·  Admin →
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  6. Add setting to allow RC desktop app to run in the background at startup

    39 votes
    3 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Implemented  ·  AdminJessica H. (Admin, RingCentral) responded
    Hello everyone, this is available in app now. Please ensure you are on the latest version of the app for this functionality. Change how the RingCentral app launches upon startup in desktop app under Settings - General - Launch app at startup.