Settings and activity

45 results found

1. Restore deleted text messages

   72 votes

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   Under Review  ·  13 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Maribel supported this idea  ·  Apr 1, 2025

2. KPI in Analytics for total outbound calls using the main company number

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   1 comment  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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   Maribel supported this idea  ·  Apr 1, 2025

3. Add "case portal" tab or link in support site

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   New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Maribel supported this idea  ·  Jul 30, 2024

4. Ability to show how many times each contact has been contacted in a tabulated form that summaries the call logs for each extension

   6 votes

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   New  ·  1 comment  ·  Analytics & Reporting » Adoption & Usage  ·  Delete…  ·  Admin →
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   Maribel supported this idea  ·  Jul 8, 2024

5. Set International number (Philippines) to call Philippines Phone numbers as Local calls for RingCentral Australia accounts

   2 votes

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   New  ·  0 comments  ·  Phone & Messaging » International  ·  Delete…  ·  Admin →
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   Maribel supported this idea  ·  Jun 20, 2024

6. Hotdesk phone and number not to receive calls when no one is logged in

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   0 comments  ·  Phone & Messaging » General Phone  ·  Edit…  ·  Delete…  ·  Admin →
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   Maribel shared this idea  ·  Apr 26, 2024

7. SSO feature similar to Google Workspace

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   Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Maribel shared this idea  ·  May 24, 2023

8. Receive a notification alert when a certain number or number series becomes available

   6 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Maribel shared this idea  ·  Jun 18, 2023

9. RingCentral App to Receive One Call at A time Only

   5 votes

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   Planned  ·  2 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Maribel shared this idea  ·  Mar 10, 2022

10. Test Idea / SSO for Google Workspace

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Maribel shared this idea  ·  May 24, 2023

11. Ability of Each Phone Number to Block Phone Numbers in Bulk

    3 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Maribel shared this idea  ·  Jun 8, 2023

12. Users should not be able to transfer calls to call queue

    1 vote

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Maribel shared this idea  ·  Jun 11, 2023

13. Shared SMS were multiple users can receive and send SMS on specific number

    795 votes

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    164 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Planned  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

    Good news everyone! Our Product team is working on a new Shared SMS product that will be available to RingEX customers for private beta testing in September and are ready to begin waitlisting customers who are interested today!

    
    

    To join the waitlist and learn more about this private beta program, please email us at ideas@ringcentral.com and let us know you are interested in our Shared SMS beta. Our Product team will follow up shortly after.

    
    

    Thank you! 

    An error occurred while saving the comment
    Maribel commented  ·  Aug 1, 2023  ·  Edit…  ·  Delete…

    Can our whole team receive incoming text messages from our clients and then be able to respond by whoever get's to the message first

    Save Submitting...

14. Ability to Remove the *9 or the ability of the users stop the automatic call recording manually

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Maribel shared this idea  ·  Aug 6, 2023

15. Activation Email should include setting up PIN

    2 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    An error occurred while saving the comment
    Maribel commented  ·  Aug 17, 2023  ·  Edit…  ·  Delete…

    When setting up a new user on portal site and when an invite is sent, the activation link only ask to set up password and security question and does not include to set up security PIN. 

    Save Submitting...

16. Live Reports Custom Column

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Maribel shared this idea  ·  Sep 21, 2023

17. On the Call Queue Ability to Send the Caller to An External Number for Essential Plan

    1 vote

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Maribel shared this idea  ·  Sep 21, 2023

18. Calling in number and its voicemail number be left anonymous

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Maribel shared this idea  ·  Jun 10, 2023

19. Mitel phones to have the intercom working while the DND is enabled

    4 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Maribel shared this idea  ·  Jun 12, 2023

20. Customizing the column for the call logs

    9 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Maribel shared this idea  ·  Jun 27, 2023