← RingCentral Ideas

Settings and activity

56 results found

  1. Extend "Disable Auto Answering" enhancement to Call Queue numbers

    12 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Call Queues  ·  Admin →
    How important is this to you?

  2. Display the name of the called party when adding coworkers to your call flow or when forwarding all calls

    7 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » HUD & Presence  ·  Admin →
    How important is this to you?

  3. RingCentral for Salesforce: "activity" fields to be reduced from 16

    3 votes
    Under Review  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Integrations: Salesforce  ·  Admin →
    How important is this to you?

  4. Zero Destination for Physical Phones without Custom Config

    10 votes
    Under Review  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Developer Console  ·  Admin →
    How important is this to you?

  5. Make RCV Recording capabilities to the a role based permission

    7 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?

  6. Account Access Restriction (Header Injection) for Hardphones

    3 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?

  7. Embed agent into RingEX

    50 votes
    Future Consideration  ·  1 comment  ·  Contact Center & RingCX » Contact Center  ·  Admin →
    How important is this to you?

  8. System Admin access to RCCC admin portal from within ServiceWeb.

    3 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?

  9. MS Teams RC "Embedded Dialer" Application: Call Queue status - agents log in/out

    25 votes
    Under Review  ·  1 comment  ·  Developer Platform, APIs, & Integrations » Integrations: Microsoft Teams  ·  Admin →
    How important is this to you?

  10. Universal Call ID for calls between RingEX and RCCC (and vice versa)

    6 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?

  11. Provide Cradle to Grave reporting for calls that traverse RCCC and RC MVP

    36 votes
    Under Review  ·  1 comment  ·  Contact Center & RingCX » Contact Center  ·  Admin →
    How important is this to you?

  12. Limit Call Blocking Capability

    7 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?

  13. Cloud PBX for Teams integration Sync Module for Multiple PBXs

    7 votes
    Under Review  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Integrations: Microsoft Teams  ·  Admin →
    How important is this to you?

  14. Create a number type like CCRN for customer numbers needing TAS Bypass (aka CCAN)

    14 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Admin →
    How important is this to you?

  15. EPIC integration for RingEX

    13 votes
    0 comments  ·  Developer Platform, APIs, & Integrations  ·  Admin →
    How important is this to you?

  16. Limited Extension - "Domestic Calling Allowed" Radio Button

    17 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Admin →
    How important is this to you?

  17. Support short extension dialing on the Chrome extension

    3 votes
    0 comments  ·  Developer Platform, APIs, & Integrations » Integrations: Other  ·  Admin →
    How important is this to you?

  18. Add 933 dialing support to allow for testing of our 911 Notifications

    23 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » General Phone  ·  Admin →
    How important is this to you?

  19. Toggle 411 calls restriction in Billing>Calling Rates> Premium Rates

    14 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?

  20. Multiple managers of User Groups

    10 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
2