Settings and activity

55 results found

1. Display the name of the called party when adding coworkers to your call flow or when forwarding all calls

   7 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » HUD & Presence  ·  Delete…  ·  Admin →
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2. RingCentral for Salesforce: "activity" fields to be reduced from 16

   3 votes

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   Under Review  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Integrations: Salesforce  ·  Delete…  ·  Admin →
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3. Zero Destination for Physical Phones without Custom Config

   11 votes

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   Under Review  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Developer Console  ·  Delete…  ·  Admin →
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4. Make RCV Recording capabilities to the a role based permission

   7 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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5. Account Access Restriction (Header Injection) for Hardphones

   4 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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6. Embed agent into RingEX

   50 votes

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   Future Consideration  ·  1 comment  ·  RingCentral Contact Center » Contact Center  ·  Delete…  ·  Admin →
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7. System Admin access to RCCC admin portal from within ServiceWeb.

   3 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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8. MS Teams RC "Embedded Dialer" Application: Call Queue status - agents log in/out

   25 votes

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   Under Review  ·  1 comment  ·  Developer Platform, APIs, & Integrations » Integrations: Microsoft Teams  ·  Delete…  ·  Admin →
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9. Universal Call ID for calls between RingEX and RCCC (and vice versa)

   6 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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10. Provide Cradle to Grave reporting for calls that traverse RCCC and RC MVP

    37 votes

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    Under Review  ·  1 comment  ·  RingCentral Contact Center » Contact Center  ·  Delete…  ·  Admin →
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11. Limit Call Blocking Capability

    7 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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12. Cloud PBX for Teams integration Sync Module for Multiple PBXs

    7 votes

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    Under Review  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Integrations: Microsoft Teams  ·  Delete…  ·  Admin →
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13. Create a number type like CCRN for customer numbers needing TAS Bypass (aka CCAN)

    14 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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14. EPIC integration for RingEX

    14 votes

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    0 comments  ·  Developer Platform, APIs, & Integrations  ·  Delete…  ·  Admin →
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    Implemented  ·  Michelle responded

    This has been solved with our integration with SpinSci.  

15. Limited Extension - "Domestic Calling Allowed" Radio Button

    18 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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16. Support short extension dialing on the Chrome extension

    3 votes

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    0 comments  ·  Developer Platform, APIs, & Integrations » Integrations: Other  ·  Delete…  ·  Admin →
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    Implemented  ·  AdminByrne (Principal Product Manager, RingCentral) responded

    With the latest release of the Google Chrome extension for RingEX beta, this feature should have been implemented.

17. Add 933 dialing support to allow for testing of our 911 Notifications

    29 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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18. Toggle 411 calls restriction in Billing>Calling Rates> Premium Rates

    25 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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19. Multiple managers of User Groups

    11 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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20. Call Merge on RC App drops participants of a merged call when the originating user disconnects. Customer would like the merged to call...

    45 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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