Settings and activity

56 results found

1. Extend "Disable Auto Answering" enhancement to Call Queue numbers

   12 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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2. Display the name of the called party when adding coworkers to your call flow or when forwarding all calls

   7 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » HUD & Presence  ·  Delete…  ·  Admin →
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3. RingCentral for Salesforce: "activity" fields to be reduced from 16

   3 votes

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   Under Review  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Integrations  ·  Delete…  ·  Admin →
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4. Zero Destination for Physical Phones without Custom Config

   10 votes

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   Under Review  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Developer Platform  ·  Delete…  ·  Admin →
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5. Make RCV Recording capabilities to the a role based permission

   7 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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6. Account Access Restriction (Header Injection) for Hardphones

   3 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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7. Embed agent into RingEX

   46 votes

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   Future Consideration  ·  1 comment  ·  Contact Center & RingCX » Contact Center  ·  Delete…  ·  Admin →
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8. System Admin access to RCCC admin portal from within ServiceWeb.

   3 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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9. MS Teams RC "Embedded Dialer" Application: Call Queue status - agents log in/out

   24 votes

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   Under Review  ·  1 comment  ·  Developer Platform, APIs, & Integrations » Integrations  ·  Delete…  ·  Admin →
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10. Universal Call ID for calls between RingEX and RCCC (and vice versa)

    6 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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11. Provide Cradle to Grave reporting for calls that traverse RCCC and RC MVP

    32 votes

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    Under Review  ·  0 comments  ·  Contact Center & RingCX » Accessibility  ·  Delete…  ·  Admin →
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12. Limit Call Blocking Capability

    7 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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13. Cloud PBX for Teams integration Sync Module for Multiple PBXs

    7 votes

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    Under Review  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Integrations  ·  Delete…  ·  Admin →
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14. Create a number type like CCRN for customer numbers needing TAS Bypass (aka CCAN)

    14 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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15. EPIC integration for RingEX

    12 votes

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    0 comments  ·  Developer Platform, APIs, & Integrations » Integrations  ·  Delete…  ·  Admin →
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    Implemented  ·  Michelle Jenkins responded

    This has been solved with our integration with SpinSci.  

16. Limited Extension - "Domestic Calling Allowed" Radio Button

    17 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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17. Support short extension dialing on the Chrome extension

    3 votes

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    Under Review  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Integrations  ·  Delete…  ·  Admin →
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18. Add 933 dialing support to allow for testing of our 911 Notifications

    23 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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19. Toggle 411 calls restriction in Billing>Calling Rates> Premium Rates

    13 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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20. Multiple managers of User Groups

    8 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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