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Settings and activity

17 results found

  1. Customer would like ability to set outbound CLI in Teams admin portal (direct routing)

    3 votes

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    New  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Admin →
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    Ryan shared this idea  · 

  2. RingCX Digital Message Notification Improvements

    38 votes

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    Future Consideration  ·  0 comments  ·  RingCX » Digital experience  ·  Admin →
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    Ryan supported this idea  · 

  3. Unify RingCX Digital Interaction Options To Simplify Agent and Supervisor Workflow.

    56 votes

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    Future Consideration  ·  2 comments  ·  RingCX » Digital experience  ·  Admin →
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    Ryan supported this idea  · 

  4. RingCX - Option not to count outbound queue calls within inbound reporting stats

    28 votes

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    Implemented  ·  3 comments  ·  RingCX » Realtime & historical analytics  ·  Admin →
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    Ryan shared this idea  · 

  5. redirect all second calls AUTOMATICALLY from the RC App

    9 votes

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    2 comments  ·  Phone & Messaging » General Phone  ·  Admin →
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    Ryan supported this idea  · 

  6. Dequeue setting per queue

    49 votes

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    Planned  ·  2 comments  ·  RingCX » Other  ·  Admin →
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    Ryan supported this idea  · 

  7. Allow Blocking Outbound Calls by Number

    166 votes

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    Under Review  ·  31 comments  ·  Phone & Messaging » Other  ·  Admin →
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  8. Possibility to filter by more criterias when adding members to a qall queue

    32 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  9. Reserve URLs for email addresses

    2 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  10. Reduce the volume of the ringing tone when starting an RCV meeting to prevent it being too loud

    30 votes

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    Under Review  ·  4 comments  ·  Events & Video » Video Meetings (RCV)  ·  Admin →
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  11. Enable Multiple Group Managers

    21 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  12. Fax without voicemail

    9 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Fax  ·  Admin →
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  13. Reduction of RC App-Cloud interface complexity

    97 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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  14. Admin to be able to deny/allow individual users access to NG Numbers.

    14 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  15. Call Log - Enhancements

    61 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Accessibility  ·  Admin →
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  16. Option to disable the beep before a page

    37 votes

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    Planned  ·  4 comments  ·  Phone & Messaging » Application  ·  Admin →
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  17. The ability to turn on / turn off "Lateral extension dialing" within IVRs

    28 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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