Settings and activity

17 results found

1. Customer would like ability to set outbound CLI in Teams admin portal (direct routing)

   3 votes

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   New  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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   Not at all You must login first! Important You must login first! Critical You must login first!

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   Ryan shared this idea  ·  Jul 18, 2025

2. RingCX Digital Message Notification Improvements

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   44 votes

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   Future Consideration  ·  0 comments  ·  RingCX » Digital experience  ·  Delete…  ·  Admin →
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   Ryan supported this idea  ·  Mar 20, 2025

3. Unify RingCX Digital Interaction Options To Simplify Agent and Supervisor Workflow.

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   68 votes

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   3 comments  ·  RingCX » Digital experience  ·  Delete…  ·  Admin →
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   Planned  ·  AdminKirill.V Valov (Group Product Manager, RingCentral) responded

   In design

   Ryan supported this idea  ·  Mar 20, 2025

4. RingCX - Option not to count outbound queue calls within inbound reporting stats

   30 votes

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   Implemented  ·  3 comments  ·  RingCX » Realtime & historical analytics  ·  Delete…  ·  Admin →
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   Ryan shared this idea  ·  Jan 20, 2025

5. redirect all second calls AUTOMATICALLY from the RC App

   9 votes

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   2 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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   Ryan supported this idea  ·  May 16, 2024

6. Dequeue setting per queue

   50 votes

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   Planned  ·  2 comments  ·  RingCX » Other  ·  Delete…  ·  Admin →
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   Ryan supported this idea  ·  May 13, 2024

7. Allow Blocking Outbound Calls by Number

   183 votes

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   Under Review  ·  33 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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8. Possibility to filter by more criterias when adding members to a qall queue

   32 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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9. Reserve URLs for email addresses

   2 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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10. Reduce the volume of the ringing tone when starting an RCV meeting to prevent it being too loud

    30 votes

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    Under Review  ·  4 comments  ·  Events & Video » Video Meetings (RCV)  ·  Delete…  ·  Admin →
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11. Enable Multiple Group Managers

    21 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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12. Fax without voicemail

    9 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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13. Reduction of RC App-Cloud interface complexity

    97 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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14. Admin to be able to deny/allow individual users access to NG Numbers.

    14 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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15. Call Log - Enhancements

    62 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Accessibility  ·  Delete…  ·  Admin →
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16. Option to disable the beep before a page

    43 votes

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    Planned  ·  5 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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17. The ability to turn on / turn off "Lateral extension dialing" within IVRs

    28 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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