← RingCentral Ideas

Settings and activity

15 results found

  1. RingCX Digital Message Notification Improvements

    31 votes
    New  ·  0 comments  ·  Contact Center & RingCX » RingCX  ·  Admin →
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    Ryan supported this idea  · 

  2. Unify RingCX Digital Interaction Options To Simplify Agent and Supervisor Workflow.

    32 votes
    New  ·  1 comment  ·  Contact Center & RingCX » RingCX  ·  Admin →
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    Ryan supported this idea  · 

  3. RingCX - Option not to count outbound queue calls within inbound reporting stats

    19 votes
    New  ·  2 comments  ·  Contact Center & RingCX » RingCX  ·  Admin →
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    Ryan shared this idea  · 

  4. redirect all second calls AUTOMATICALLY from the RC App

    9 votes
    2 comments  ·  Phone & Messaging » General Phone  ·  Admin →
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    Ryan supported this idea  · 

  5. Dequeue setting per queue

    47 votes
    Planned  ·  2 comments  ·  Contact Center & RingCX » RingCX  ·  Admin →
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    Ryan supported this idea  · 

  6. Allow Blocking Outbound Calls by Number

    129 votes
    Under Review  ·  25 comments  ·  Phone & Messaging » Other  ·  Admin →
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  7. Possibility to filter by more criterias when adding members to a qall queue

    32 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  8. Reserve URLs for email addresses

    2 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  9. Reduce the volume of the ringing tone when starting an RCV meeting to prevent it being too loud

    29 votes
    Under Review  ·  3 comments  ·  Events & Video » Video Meetings (RCV)  ·  Admin →
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  10. Enable Multiple Group Managers

    20 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  11. Fax without voicemail

    8 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Fax  ·  Admin →
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  12. Reduction of RC App-Cloud interface complexity

    97 votes
    Under Review  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Accessibility  ·  Admin →
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  13. Admin to be able to deny/allow individual users access to NG Numbers.

    14 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  14. Call Log - Enhancements

    48 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Accessibility  ·  Admin →
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  15. The ability to turn on / turn off "Lateral extension dialing" within IVRs

    26 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?