Settings and activity

119 results found

1. Create Custom KPI's in the Analytics

   6 votes

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   New  ·  0 comments  ·  Analytics & Reporting » Live Reports  ·  Delete…  ·  Admin →
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   Not at all You must login first! Important You must login first! Critical You must login first!

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   Jedannie supported this idea  ·  Feb 17, 2026

2. Option to turn off EOL Device Notification in the Admin Portal.

   6 votes

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   New  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Jedannie supported this idea  ·  Feb 6, 2026

3. retrieving deleted fax, past data retention policy

   32 votes

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   New  ·  6 comments  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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   Jedannie supported this idea  ·  Feb 4, 2026

4. RingCentral Analytics - Share and collaborate on saved reports

   43 votes

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   Planned  ·  1 comment  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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   Jedannie supported this idea  ·  Jan 23, 2026

5. Download Voicemail Recordings from Admin Portal

   12 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Jedannie supported this idea  ·  Jan 13, 2026

6. Audo Dial (RingDown) feature for Cisco ATA191

   15 votes

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   Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Jedannie supported this idea  ·  Jan 5, 2026

7. Make blacklisted international phone numbers easier for admins to identify

   24 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Jedannie supported this idea  ·  Nov 5, 2025

8. Upload Custom Cover Page as an Admin on-behalf of the user.

   17 votes

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   Under Review  ·  3 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Jedannie supported this idea  ·  Nov 3, 2025

9. performance report on IVR external transfers

   3 votes

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   New  ·  0 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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   Jedannie supported this idea  ·  Oct 21, 2025

10. RC App Workflow Builder Bulk Change

    2 votes

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    New  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Jedannie supported this idea  ·  Oct 17, 2025

11. AI Voice Prompt/Announcement to be played before the call is connected to the receiver of the call

    4 votes

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    New  ·  0 comments  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » AIR (AI Receptionist)  ·  Delete…  ·  Admin →
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    Jedannie supported this idea  ·  Oct 17, 2025

12. Add a feature that can copy user settings

    3 votes

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    0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Jedannie supported this idea  ·  Oct 16, 2025

13. Freedom to download old versions of RC App VDI Universal Service

    2 votes

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    New  ·  1 comment  ·  Developer Platform, APIs, & Integrations » Accessibility  ·  Delete…  ·  Admin →
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    Jedannie supported this idea  ·  Oct 9, 2025

14. UC Voicemail should have AI capabilities

    6 votes

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    New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Jedannie supported this idea  ·  Oct 6, 2025

15. Assign custom company common fax cover sheet

    16 votes

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    Under Review  ·  5 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Jedannie supported this idea  ·  Sep 23, 2025

16. RingCX Voice Queue Call Distribution

    19 votes

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    Under Review  ·  0 comments  ·  RingCX » Interaction routing, workflow & queuing  ·  Delete…  ·  Admin →
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    Jedannie supported this idea  ·  Sep 23, 2025

17. Ability to change the audio conference call hold music - same as user hold music choices

    11 votes

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    Future Consideration  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Jedannie supported this idea  ·  Sep 19, 2025

18. Simplify login for SSO/enterprise users

    19 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Jedannie supported this idea  ·  Aug 21, 2025

19. Allow RingCentral direct number to receive 2FA access code

    18 votes

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    Under Review  ·  4 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Jedannie supported this idea  ·  Aug 6, 2025

20. Enable AI-Powered Search on the RingCentral Support Site

    2 votes

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    New  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Other  ·  Delete…  ·  Admin →
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    Jedannie shared this idea  ·  Jul 30, 2025