Settings and activity

86 results found

1. UC Voicemail should have AI capabilities

   2 votes

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   New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Jedannie supported this idea  ·  Oct 3, 2025

2. Assign custom company common fax cover sheet

   11 votes

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   Under Review  ·  4 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Jedannie supported this idea  ·  Sep 23, 2025

3. RingCX Voice Queue Call Distribution

   14 votes

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   Under Review  ·  0 comments  ·  RingCX » Interaction routing, workflow & queuing  ·  Delete…  ·  Admin →
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   Jedannie supported this idea  ·  Sep 23, 2025

4. Ability to change the audio conference call hold music - same as user hold music choices

   8 votes

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   Future Consideration  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Jedannie supported this idea  ·  Sep 19, 2025

5. Simplify login for SSO/enterprise users

   18 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Jedannie supported this idea  ·  Aug 21, 2025

6. Allow RingCentral direct number to receive 2FA access code

   14 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Jedannie supported this idea  ·  Aug 6, 2025

7. Enable AI-Powered Search on the RingCentral Support Site

   2 votes

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   New  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Other  ·  Delete…  ·  Admin →
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   Jedannie shared this idea  ·  Jul 30, 2025

8. Allow More Than 10,000 Contacts

   58 votes

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   Under Review  ·  9 comments  ·  Phone & Messaging » Contacts  ·  Delete…  ·  Admin →
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   Jedannie supported this idea  ·  Jul 25, 2025

9. add an "N/A" (Not Applicable) option in Ringsense, when AI grades a calls

   8 votes

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   New  ·  0 comments  ·  RingCX » AI quality management  ·  Delete…  ·  Admin →
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   Jedannie supported this idea  ·  Jul 25, 2025

10. retrieving deleted voicemails from personal inbox and a call queue groups inbox in the RC Desktop app

    4 votes

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    0 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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    Jedannie supported this idea  ·  Jul 14, 2025

11. Transfer to user's voicemail without ringing user from contact center

    9 votes

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    Future Consideration  ·  0 comments  ·  RingCentral Contact Center » Other  ·  Delete…  ·  Admin →
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    Jedannie supported this idea  ·  Jun 26, 2025

12. Bulk password change

    7 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Jedannie supported this idea  ·  Jun 24, 2025

13. Shorten RingCX Historical Report Refresh Time Rate

    18 votes

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    Under Review  ·  3 comments  ·  RingCX » Realtime & historical analytics  ·  Delete…  ·  Admin →
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    Jedannie supported this idea  ·  Jun 24, 2025

14. RingCX Additional Call Events

    2 votes

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    New  ·  0 comments  ·  RingCX » Interaction routing, workflow & queuing  ·  Delete…  ·  Admin →
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    Jedannie supported this idea  ·  Jun 9, 2025

15. Merge Calls Option on a Polycom VVX Phone

    3 votes

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    0 comments  ·  Phone & Messaging » Hardware  ·  Delete…  ·  Admin →
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    Jedannie supported this idea  ·  Jun 4, 2025

16. Total Calls Received that excludes Requeues, Transfers, RNA (Ring No Answer) and Subsequent queue activity.

    3 votes

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    New  ·  0 comments  ·  RingCX » Realtime & historical analytics  ·  Delete…  ·  Admin →
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    Jedannie supported this idea  ·  Jun 3, 2025

17. Play announcement to say that video meeting is being recorded

    11 votes

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    Under Review  ·  0 comments  ·  Events & Video » Video Meetings (RCV)  ·  Delete…  ·  Admin →
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    Jedannie supported this idea  ·  May 28, 2025

18. Grant RingCX customers access to enable/disable countries for international calling.

    7 votes

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    Under Review  ·  0 comments  ·  RingCX » Admin experience  ·  Delete…  ·  Admin →
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    Jedannie supported this idea  ·  May 20, 2025

19. Feature Request – RingCX Queue Templates for General Settings and Queue Events

    5 votes

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    New  ·  0 comments  ·  RingCX » Interaction routing, workflow & queuing  ·  Delete…  ·  Admin →
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    Jedannie supported this idea  ·  May 14, 2025

20. caller ID

    6 votes

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    New  ·  0 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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    Jedannie supported this idea  ·  May 14, 2025