Settings and activity

112 results found

1. Ability to remove the deleted users from the performance report

   32 votes

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   Under Review  ·  4 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Jedannie supported this idea  ·  Jun 16, 2026

2. Report for Users Login, Usage and Activity on RingCentral app

   26 votes

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   New  ·  4 comments  ·  Analytics & Reporting » Live Reports  ·  Delete…  ·  Admin →
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   Jedannie supported this idea  ·  Jun 12, 2026

3. Email Notifications received by Users after being added for Automatic Call Recording should have an option for it to be disabled on the ...

   16 votes

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   Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Jedannie supported this idea  ·  Jun 10, 2026

4. Audit Trail Enhancements

   286 votes

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   75 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminJessica H. (Admin, RingCentral) responded

   As there are so many great ideas and suggestions for Audit Trail enhancements, we've merged them into one record to better track these feature requests. Your individual idea has not been lost, and our development team knows how important this part of the system is for everyone! We'll provide more updates when available. Thank you!

   In the meantime, please continue to leave comments on your ideal audit trail enhancement and use cases.

   Jedannie supported this idea  ·  Jun 4, 2026

5. Caller ID: Restrict/Grant Access to Caller ID's Per User/Role

   42 votes

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   Planned  ·  1 comment  ·  Phone & Messaging » Accessibility  ·  Delete…  ·  Admin →
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   Jedannie supported this idea  ·  Jun 3, 2026

6. Request for Update on Call Log In Progress Status Calls

   2 votes

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   New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Jedannie supported this idea  ·  May 25, 2026

7. Call Log Missed result when navigating away from the user extension through a selected option

   2 votes

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   New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Jedannie supported this idea  ·  May 22, 2026

8. Report Summary of Blocked numbers

   10 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Jedannie supported this idea  ·  May 6, 2026

9. Analytics Subscription with Schedule Run History Report

   2 votes

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   New  ·  0 comments  ·  Analytics & Reporting » Subscriptions  ·  Delete…  ·  Admin →
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   Jedannie supported this idea  ·  Apr 24, 2026

10. Ability for Super Admins to enable users on Not Activated Status

    11 votes

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    New  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Jedannie supported this idea  ·  Mar 31, 2026

11. Allow "Call Queue" numbers to be enforced in Caller ID Restriction settings

    25 votes

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    New  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Jedannie supported this idea  ·  Mar 12, 2026

12. all calls must be recorded automatically

    3 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Jedannie supported this idea  ·  Feb 24, 2026

13. Increase Data Retention of Analytics

    114 votes

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    15 comments  ·  Analytics & Reporting » LOB  ·  Delete…  ·  Admin →
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    Implemented  ·  AdminGurpreet (Principal Product Manager, Platform, RingCentral) responded

    Performance Reports is a legacy product and will soon pave way to next gen Business Analytics. So we are not going to add features to performance reports any more.

    
    

    In Business Analytics, there is an option to buy Pro which supports 1/2 or 3 yr of retention.

    
    

    Here are all the details-https://support.ringcentral.com/article-v2/Differences-between-Business-Analytics-Essentials-and-Pro.html?brand=RingCentral&product=RingEX&language=en_US

    
    

    Jedannie supported this idea  ·  Feb 20, 2026

14. Create Custom KPI's in the Analytics

    6 votes

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    New  ·  0 comments  ·  Analytics & Reporting » Live Reports  ·  Delete…  ·  Admin →
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    Jedannie supported this idea  ·  Feb 17, 2026

15. Option to turn off EOL Device Notification in the Admin Portal.

    6 votes

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    New  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Jedannie supported this idea  ·  Feb 6, 2026

16. retrieving deleted fax, past data retention policy

    30 votes

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    New  ·  4 comments  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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    Jedannie supported this idea  ·  Feb 4, 2026

17. RingCentral Analytics - Share and collaborate on saved reports

    39 votes

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    Planned  ·  1 comment  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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    Jedannie supported this idea  ·  Jan 23, 2026

18. Download Voicemail Recordings from Admin Portal

    11 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Jedannie supported this idea  ·  Jan 13, 2026

19. Audo Dial (RingDown) feature for Cisco ATA191

    14 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Jedannie supported this idea  ·  Jan 5, 2026

20. Make blacklisted international phone numbers easier for admins to identify

    23 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Jedannie supported this idea  ·  Nov 5, 2025