Settings and activity

91 results found

1. performance report on IVR external transfers

   3 votes

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   New  ·  0 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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   Jedannie supported this idea  ·  Oct 21, 2025

2. RC App Workflow Builder Bulk Change

   2 votes

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   New  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Jedannie supported this idea  ·  Oct 17, 2025

3. AI Voice Prompt/Announcement to be played before the call is connected to the receiver of the call

   2 votes

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   New  ·  0 comments  ·  RingSense & AI » AI Receptionist  ·  Delete…  ·  Admin →
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   Jedannie supported this idea  ·  Oct 17, 2025

4. Add a feature that can copy user settings

   3 votes

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   0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Jedannie supported this idea  ·  Oct 16, 2025

5. Freedom to download old versions of RC App VDI Universal Service

   2 votes

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   New  ·  1 comment  ·  Developer Platform, APIs, & Integrations » Accessibility  ·  Delete…  ·  Admin →
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   Jedannie supported this idea  ·  Oct 9, 2025

6. UC Voicemail should have AI capabilities

   6 votes

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   New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Jedannie supported this idea  ·  Oct 6, 2025

7. Assign custom company common fax cover sheet

   11 votes

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   Under Review  ·  4 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Jedannie supported this idea  ·  Sep 23, 2025

8. RingCX Voice Queue Call Distribution

   14 votes

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   Under Review  ·  0 comments  ·  RingCX » Interaction routing, workflow & queuing  ·  Delete…  ·  Admin →
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   Jedannie supported this idea  ·  Sep 23, 2025

9. Ability to change the audio conference call hold music - same as user hold music choices

   8 votes

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   Future Consideration  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Jedannie supported this idea  ·  Sep 19, 2025

10. Simplify login for SSO/enterprise users

    18 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Jedannie supported this idea  ·  Aug 21, 2025

11. Allow RingCentral direct number to receive 2FA access code

    14 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Jedannie supported this idea  ·  Aug 6, 2025

12. Enable AI-Powered Search on the RingCentral Support Site

    2 votes

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    New  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Other  ·  Delete…  ·  Admin →
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    Jedannie shared this idea  ·  Jul 30, 2025

13. Allow More Than 10,000 Contacts

    59 votes

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    Under Review  ·  9 comments  ·  Phone & Messaging » Contacts  ·  Delete…  ·  Admin →
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    Jedannie supported this idea  ·  Jul 25, 2025

14. add an "N/A" (Not Applicable) option in Ringsense, when AI grades a calls

    8 votes

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    0 comments  ·  RingCX » AI quality management  ·  Delete…  ·  Admin →
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    Implemented  ·  AdminSushant (Sr Director, Machine Learning, RingCentral) responded

    Thank you for your valuable feedback. We've now implemented this feature and is available on your account. Scorecard answers can also include N/A as an option.

    Jedannie supported this idea  ·  Jul 25, 2025

15. retrieving deleted voicemails from personal inbox and a call queue groups inbox in the RC Desktop app

    4 votes

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    0 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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    Jedannie supported this idea  ·  Jul 14, 2025

16. Transfer to user's voicemail without ringing user from contact center

    9 votes

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    Future Consideration  ·  0 comments  ·  RingCentral Contact Center » Other  ·  Delete…  ·  Admin →
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    Jedannie supported this idea  ·  Jun 26, 2025

17. Bulk password change

    7 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Jedannie supported this idea  ·  Jun 24, 2025

18. Shorten RingCX Historical Report Refresh Time Rate

    20 votes

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    Under Review  ·  3 comments  ·  RingCX » Realtime & historical analytics  ·  Delete…  ·  Admin →
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    Jedannie supported this idea  ·  Jun 24, 2025

19. RingCX Additional Call Events

    2 votes

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    New  ·  0 comments  ·  RingCX » Interaction routing, workflow & queuing  ·  Delete…  ·  Admin →
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    Jedannie supported this idea  ·  Jun 9, 2025

20. Merge Calls Option on a Polycom VVX Phone

    3 votes

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    0 comments  ·  Phone & Messaging » Hardware  ·  Delete…  ·  Admin →
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    Jedannie supported this idea  ·  Jun 4, 2025