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66 results found

  1. Feature in RingEX wherein fax settings or fax caller id can be updated in bulk for all users.

    3 votes
    New  ·  0 comments  ·  Phone & Messaging » Fax  ·  Admin →
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    Jedannie supported this idea  · 

  2. Feature Request: Agent Search Leads by Campaign in RingCX Problem:

    3 votes
    Under Review  ·  0 comments  ·  Contact Center & RingCX » RingCX  ·  Admin →
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    Jedannie supported this idea  · 

  3. Ability to see all call queue extension using RingCX application

    5 votes
    New  ·  0 comments  ·  Phone & Messaging » Other  ·  Admin →
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    Jedannie supported this idea  · 

  4. Feature Request: Language Selection for Play Hold Time Announcer in RingCX

    5 votes
    Future Consideration  ·  0 comments  ·  Contact Center & RingCX » RingCX  ·  Admin →
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    Jedannie supported this idea  · 

  5. Description: We would like to request a feature enhancement that, when dialing the main number, the system will display the calling user's e

    7 votes
    New  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Admin →
    How important is this to you?
    Jedannie supported this idea  · 

  6. Feature Request: Enable Admin Access to Configure SCP Parameter 1201

    3 votes
    New  ·  0 comments  ·  Contact Center & RingCX » Admin Portal  ·  Admin →
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    Jedannie supported this idea  · 

  7. Automated Transition Plan: Legacy App to RingCentral App

    4 votes
    New  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Jedannie supported this idea  · 

  8. reporting to show who is the manager of all call queues

    5 votes
    New  ·  0 comments  ·  Analytics & Reporting » Accessibility  ·  Admin →
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    Jedannie supported this idea  · 

  9. Adding Guam phone number

    6 votes
    New  ·  0 comments  ·  Contact Center & RingCX » Admin Portal  ·  Admin →
    How important is this to you?
    Jedannie supported this idea  · 

  10. Enable AI-Pre-Filled Scorecards to Contribute to Leaderboard Metrics

    4 votes
    New  ·  0 comments  ·  Contact Center & RingCX » RingCX  ·  Admin →
    How important is this to you?
    Jedannie supported this idea  · 

  11. Feature Request: Support for Corporate Directory and LDAP on Yealink T53

    4 votes
    New  ·  0 comments  ·  Contact Center & RingCX » Admin Portal  ·  Admin →
    How important is this to you?
    Jedannie supported this idea  · 

  12. Feature Request: Manageability of Grayed-Out Fields in RingSense Integrations with Salesforce

    3 votes
    New  ·  0 comments  ·  Contact Center & RingCX » RingCX  ·  Admin →
    How important is this to you?
    Jedannie supported this idea  · 

  13. Feature Request: Default Site Setup Templates

    7 votes
    New  ·  0 comments  ·  Contact Center & RingCX » Admin Portal  ·  Admin →
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    Jedannie supported this idea  · 

  14. RingCX Feature Request: Dynamic Call Routing Based on Queue Volume Percentage

    5 votes
    New  ·  0 comments  ·  Contact Center & RingCX » RingCX  ·  Admin →
    How important is this to you?
    Jedannie supported this idea  · 

  15. Feature Request: Restrict User Login to RingCentral Mobile App

    11 votes
    New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Jedannie supported this idea  · 

  16. Position in Queue, Estimated wait time, and Call queue caller call back feature

    212 votes
    Future Consideration  ·  36 comments  ·  Phone & Messaging » Call Queues  ·  Admin →
    How important is this to you?
    Jedannie supported this idea  · 

  17. Feature Request: Enable Call Recording on External Transfers to RingCX

    4 votes
    New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Jedannie supported this idea  · 

  18. RingCX Voice Skill "Play Hold Time" Feature Enhancement Request

    6 votes
    New  ·  0 comments  ·  Analytics & Reporting » Other  ·  Admin →
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    Jedannie supported this idea  · 

  19. Subject: Feature Request: Separate Disposition and Wrap-Up Settings in RingCX

    4 votes
    New  ·  0 comments  ·  Contact Center & RingCX » RingCX  ·  Admin →
    How important is this to you?
    Jedannie supported this idea  · 

  20. Feature Request – Allow Support Agents to Remove Email Addresses Upon Request

    3 votes
    New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Jedannie supported this idea  · 
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