← RingCentral Ideas

Settings and activity

82 results found

  1. Disable the option to enter an extension while the prompt is playing

    2 votes
    New  ·  1 comment  ·  Phone & Messaging » Call Queues  ·  Admin →
    How important is this to you?
    Geraldine shared this idea  · 

  2. Be able to update Name of CCRN Numbers via API using the Admin portal page

    2 votes
    New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Geraldine shared this idea  · 

  3. Option to configure the RingCentral Pulse for Contact Center like a desk phone.

    2 votes
    New  ·  0 comments  ·  Contact Center & RingCX » Other  ·  Admin →
    How important is this to you?
    Geraldine shared this idea  · 

  4. The customer wants an option to select the number assigned to different sites, and queues to set as an outbound caller ID

    1 vote
    New  ·  0 comments  ·  Phone & Messaging » Other  ·  Admin →
    How important is this to you?
    Geraldine shared this idea  · 

  5. calendar for holidays

    6 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Geraldine supported this idea  · 

  6. The Customer would like to have the option to hide the number showing on the upper left of the Cisco Phone

    1 vote
    New  ·  0 comments  ·  Phone & Messaging » Hardware  ·  Admin →
    How important is this to you?
    Geraldine shared this idea  · 

  7. Multiple phone numbers field for RingCX lead list

    6 votes
    Needs More Information  ·  0 comments  ·  Contact Center & RingCX » RingCX  ·  Admin →
    How important is this to you?
    Geraldine supported this idea  · 

  8. Ability to access RingEX EXTs (Users, queues) on RingCX IVR studio

    17 votes
    Under Review  ·  0 comments  ·  Contact Center & RingCX » RingCX  ·  Admin →
    How important is this to you?
    Geraldine supported this idea  · 

  9. RingCX -- Make Dispositions Optional

    3 votes
    Under Review  ·  0 comments  ·  Contact Center & RingCX » RingCX  ·  Admin →
    How important is this to you?
    Geraldine supported this idea  · 

  10. Make voice transcripts visible to agents in RingCX

    15 votes
    Under Review  ·  0 comments  ·  Contact Center & RingCX » RingCX  ·  Admin →
    How important is this to you?
    Geraldine supported this idea  · 

  11. Complete European localization of all RingCX module

    7 votes
    Under Review  ·  0 comments  ·  Contact Center & RingCX » RingCX  ·  Admin →
    How important is this to you?
    Geraldine supported this idea  · 

  12. Set of RingCX inbound ports to be minimized

    4 votes
    Future Consideration  ·  0 comments  ·  Contact Center & RingCX » Contact Center  ·  Admin →
    How important is this to you?
    Geraldine supported this idea  · 

  13. Capturing and Archiving RingCX Voice Mail in RingSense for RingCX

    4 votes
    Needs More Information  ·  0 comments  ·  Contact Center & RingCX » RingCX  ·  Admin →
    How important is this to you?
    Geraldine supported this idea  · 

  14. RingCX Estimated Wait Time API

    9 votes
    Future Consideration  ·  0 comments  ·  Contact Center & RingCX » RingCX  ·  Admin →
    How important is this to you?
    Geraldine supported this idea  · 

  15. RingCX Multi Channel Interaction Console “Live Interaction Management”

    18 votes
    Under Review  ·  1 comment  ·  Contact Center & RingCX » RingCX  ·  Admin →
    How important is this to you?
    Geraldine supported this idea  · 

  16. RingCX voice recording

    13 votes
    Needs More Information  ·  3 comments  ·  Contact Center & RingCX » RingCX  ·  Admin →
    How important is this to you?
    Geraldine supported this idea  · 

  17. Add Session timeout for RingCX user

    12 votes
    Under Review  ·  0 comments  ·  Contact Center & RingCX » RingCX  ·  Admin →
    How important is this to you?
    Geraldine supported this idea  · 

  18. VDI Support for RingCX

    4 votes
    Future Consideration  ·  0 comments  ·  Contact Center & RingCX » RingCX  ·  Admin →
    How important is this to you?
    Geraldine supported this idea  · 

  19. RingCX Global Secondary Nodes

    18 votes
    Under Review  ·  1 comment  ·  Contact Center & RingCX » RingCX  ·  Admin →
    How important is this to you?
    Geraldine supported this idea  · 

  20. Pulse for RingCX & RingSense for RingCX "Word Alert"

    9 votes
    Needs More Information  ·  0 comments  ·  Contact Center & RingCX » RingCX  ·  Admin →
    How important is this to you?
    Geraldine supported this idea  · 
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