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Settings and activity

8 results found

  1. Language selection for the Position in Queue and Wait time

    22 votes

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    New  ·  5 comments  ·  Phone & Messaging » Call Queues  ·  Admin →
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    Abigail Mission supported this idea  · 

  2. Ability to transfer RingEX calls directly to RingCX Users

    17 votes

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    Future Consideration  ·  2 comments  ·  RingCX » Agent & supervisor experience  ·  Admin →
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    Abigail Mission supported this idea  · 

  3. Ability to generate reports who joined the audio conference via a dial-in

    4 votes

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    New  ·  0 comments  ·  Analytics & Reporting » Accessibility  ·  Admin →
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    Abigail Mission supported this idea  · 

  4. Ability to Change Time Format in RingCX CSV Reports from Seconds to HH:MM:S

    12 votes

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    New  ·  4 comments  ·  RingCX » Realtime & historical analytics  ·  Admin →
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    Abigail Mission shared this idea  · 

  5. Ability to change the wrap time message in Queue settings

    1 vote

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    New  ·  0 comments  ·  Analytics & Reporting » Other  ·  Admin →
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    Abigail Mission shared this idea  · 

  6. Paging Group Device to Receive Page increase to 65 Devices

    38 votes

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    Under Review  ·  14 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Abigail Mission supported this idea  · 

  7. ACO Contact Center Voice chrome ext built.

    4 votes

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    Under Review  ·  0 comments  ·  RingCentral Contact Center » Other  ·  Admin →
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    Abigail Mission shared this idea  · 

  8. Comprehensive Report for List of All Users in the Account and Changes and Devices Information please

    19 votes

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    Under Review  ·  1 comment  ·  Analytics & Reporting » Other  ·  Admin →
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