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← RingCentral Ideas

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51 results found

  1. Ring Central app connection to vehicle audio

    2 votes

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    New  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Admin →
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    Kennan supported this idea  · 

  2. Remove Profanity Censoring

    8 votes

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    New  ·  1 comment  ·  RingSense & AI » RingSense  ·  Admin →
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    Kennan supported this idea  · 

  3. DND - Presence Key Notification

    35 votes

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    Under Review  ·  4 comments  ·  Phone & Messaging » Other  ·  Admin →
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  4. Capability to have an indicator which queue the was received the call when it was transferred to an external number under the call forwa...

    1 vote

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Kennan shared this idea  · 

  5. Capability to change the caller ID name of the main company number from the Main Super Admin's name to the Company Name when being used ...

    1 vote

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Kennan shared this idea  · 

  6. Capability to configure the number of times a prompt is repeated in the IVR system? Also, to have the prompt stated just one time and ha...

    2 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Kennan shared this idea  · 

  7. Option to have a page where the Admin can see who among the users in the account have their Welcome Greeting turned on/off without check...

    1 vote

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Kennan shared this idea  · 

  8. Increase primary members for a call queue

    4 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Kennan shared this idea  · 

  9. Add another option to "Maximum Wait Time is Reached, send caller to"

    2 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Kennan shared this idea  · 

  10. Deletion of Voicemail Messages on the RC App for Voicemail Co-recipients

    3 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Kennan shared this idea  · 

  11. User can swap user site with a single tap for outbound caller ID from the RC App

    1 vote

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Kennan shared this idea  · 

  12. Talk time and hold time available in the live reports.

    1 vote

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    Future Consideration  ·  0 comments  ·  Analytics & Reporting » Other  ·  Admin →
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    Kennan shared this idea  · 

  13. Using assigned number under different site as a caller ID

    2 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Kennan shared this idea  · 

  14. Prompt stating that the call was from RingCentral or Specific Extension when forwarded to an External Number

    8 votes

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    Under Review  ·  3 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Kennan shared this idea  · 

  15. Have the capability to connect 2N® IP Verso - Luxurious Modular IP Intercom to the provisioned device associated with an active extension.

    2 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Kennan shared this idea  · 

  16. Have the capability of answering 2 calls coming from the main company number going to a specific extension at the same time.

    1 vote

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Kennan shared this idea  · 

  17. Block the ability to transfer calls from one site to another site

    25 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Kennan commented  · 

    The Admin can control who can transfer calls from their extensions.

  18. Capability to give access to SMS that the SMS recipient is receiving from the Auto-Receptionist number to other users in the account

    4 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Kennan shared this idea  · 

  19. Have the capability to search in the Admin Portal who is the owner of a specific Host Code.

    1 vote

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Kennan shared this idea  · 

  20. Capability to receive the messaging notification for a certain extension during after hours to a specific email address.

    1 vote

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Kennan shared this idea  · 
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