Settings and activity

25 results found

1. Separate ring for Desktop app and Mobile app

   178 votes

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   21 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Planned  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

   Hi everyone, this is planned. It is coming with new call service features in Summer 2024!
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   George Seul commented  ·  Jul 8, 2020  ·  Edit…  ·  Delete…

   The request is to separate Desktop and Mobile app ringing into 2 separate entities in Service Web<Users/Call Handling & Forwarding. Today this is a toggle button turning both on or off.

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2. Allow admins to see and turn off users DND from ServiceWeb

   5 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » HUD & Presence  ·  Delete…  ·  Admin →
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   George Seul shared this idea  ·  Jul 8, 2020

3. Vanity URL Customization for RC Meetings

   5 votes

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   Under Review  ·  1 comment  ·  Events & Video » Legacy Meetings (RCM)  ·  Delete…  ·  Admin →
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   George Seul shared this idea  ·  Feb 18, 2021

4. Allow Softphone to be after a desk phone is user's Ring Group

   23 votes

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   Future Consideration  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   George Seul shared this idea  ·  Aug 27, 2020

5. Reduction of RC App-Cloud interface complexity

   97 votes

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   Under Review  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Accessibility  ·  Delete…  ·  Admin →
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6. Create company template for inbound routing to go to a different extension

   2 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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7. Allow up to 100,000 DLs per UID

   13 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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8. Ability to Route Contact Center calls back to RingEX Queues

   10 votes

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   Future Consideration  ·  1 comment  ·  Contact Center & RingCX » Contact Center  ·  Delete…  ·  Admin →
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9. Call Merge on RC App drops participants of a merged call when the originating user disconnects. Customer would like the merged to call...

   42 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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10. Ability to Login/Logout from Call Queues on Desktop Phones

    25 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Accessibility  ·  Delete…  ·  Admin →
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11. IVR Auto Recept Programmable Timeout and Destination Programming

    14 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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12. Multi Site: Enhance Multi Site Features -

    16 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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13. Dial by name directory site specificRestrict "Dialing by Name" in IVR menus to the location's users.

    45 votes

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    Implemented  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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14. Separate Directories in Multi-Site Environment

    55 votes

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    Future Consideration  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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15. 0 option when in VM

    2 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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16. Limited Extension - "Domestic Calling Allowed" Radio Button

    17 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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17. Certify Poly Rove (New Dect Cordless Offering) for Retail and others ASAP

    33 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Hardware  ·  Delete…  ·  Admin →
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18. Option to disable all email notifications during customer implementation phase

    32 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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19. Drag and drop teams/people into folders

    39 votes

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    Future Consideration  ·  1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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20. Ability to remove/hide users from the directory/contact list

    62 votes

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    Planned  ·  3 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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