Settings and activity

116 results found

1. Disable internal calls for some users

   10 votes

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   Needs More Information  ·  3 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Johnsilou supported this idea  ·  Nov 26, 2024

2. Better default IVR voice

   6 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Johnsilou supported this idea  ·  Nov 25, 2024

3. Disable Incming SMS Only

   5 votes

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   1 comment  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Johnsilou supported this idea  ·  Oct 25, 2024

4. Sending an announcement to a group by using a desk phone button, soft key or and/or a click on the app.

   5 votes

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   New  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Johnsilou supported this idea  ·  Oct 21, 2024

5. Route incoming to an extension based on the caller's area code.

   4 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Johnsilou supported this idea  ·  Oct 16, 2024

6. Include the announcement when the call is being recorded on call recordings

   3 votes

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   New  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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   Johnsilou supported this idea  ·  Oct 7, 2024

7. Turn Custom Rules on and off Via a Physical handset.

   5 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Hardware  ·  Delete…  ·  Admin →
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   Johnsilou supported this idea  ·  Oct 7, 2024

8. RingCentral app EXE installers. Option to disable update/prompt to update

   5 votes

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   0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Johnsilou supported this idea  ·  Sep 25, 2024

9. Call Trap

   9 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Johnsilou supported this idea  ·  Sep 25, 2024

10. Add the ability to include Limited Extensions in Call Queue groups.

    15 votes

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    1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Johnsilou supported this idea  ·  Sep 18, 2024

11. Allow Super Admin Users to Manage What Counts as an Abandoned Call

    46 votes

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    Implemented  ·  8 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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    Johnsilou supported this idea  ·  Sep 18, 2024

12. choose which users/extensions will be archived

    9 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Johnsilou supported this idea  ·  Sep 12, 2024

13. Ability to change line 1 and line 2 presence for Deskphones

    7 votes

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    New  ·  0 comments  ·  Events & Video » Other  ·  Delete…  ·  Admin →
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    Johnsilou supported this idea  ·  Sep 10, 2024

14. Enable Call Queue Pickup Members feature without requiring the "Enable me to pick up a monitored line on hold" option

    3 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Johnsilou supported this idea  ·  Aug 22, 2024

15. Include Cisco ATA 191 for Multi-Devices

    5 votes

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    New  ·  0 comments  ·  Phone & Messaging » Hardware  ·  Delete…  ·  Admin →
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    Johnsilou supported this idea  ·  Aug 19, 2024

16. Spoof Prevention / Prevent RingCentral numbers from being Spoofed by Fraudulent Services

    30 votes

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    Planned  ·  6 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Johnsilou supported this idea  ·  Aug 16, 2024

17. Add Yealink conference phones to assisted provisioning

    8 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Johnsilou supported this idea  ·  Aug 15, 2024

18. Release notes do not contain all fixes or modifications

    15 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Johnsilou supported this idea  ·  Aug 14, 2024

19. Visibility of missed calls from call queue on the RingCentral app

    36 votes

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    Under Review  ·  9 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Johnsilou supported this idea  ·  Aug 13, 2024

20. caller id of the caller for transferred calls

    45 votes

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    Implemented  ·  2 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Johnsilou supported this idea  ·  Aug 8, 2024