Settings and activity

212 results found

1. text-to-speech feature for the disabled

   46 votes

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   Under Review  ·  1 comment  ·  RingCX » Agent & supervisor experience  ·  Delete…  ·  Admin →
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2. Backup and Restore Point for Admin Portal setup data.

   19 votes

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   2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Future Consideration  ·  AdminJessica H. (Admin, RingCentral) responded

   RingCentral maintains multiple data sites and nodes to ensure core user and account data can be preserved in the unlikely event of a site disruption. While customer-initiated backup of all settings and configurations is not presently offered, there are policies and procedures in place to assist customers who may encounter a significant data loss. Any customer who experiences such an event should engage RingCentral immediately.

3. We need the ability to add more than 100 members to HUD (Heads up display). Currently, there is a limit of 100.

   34 votes

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   Under Review  ·  2 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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4. Do you have a report that tells us the outbound caller ID for all our users and phones? At the moment we have to manually check everybod...

   6 votes

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   Future Consideration  ·  0 comments  ·  Phone & Messaging  ·  Delete…  ·  Admin →
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5. Report outbound caller ID settings

   14 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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6. Lock email from end user updates

   26 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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7. Include contents of SMS/MMS on the Logs

   151 votes

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   Under Review  ·  21 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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8. Device Reporting for Firmware versions

   7 votes

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   Under Review  ·  1 comment  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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9. Approval for an additional email address for authentication purposes

   2 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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10. Sort Users by Last Name in Admin Portal

    9 votes

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    Under Review  ·  3 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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11. Viewing Caller Menu Choices in Multi-Level IVR

    5 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » IVR and call handling  ·  Delete…  ·  Admin →
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12. Install RingCentral application in batched

    16 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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13. Transfer existing message from old mailbox to new user extension mailbox

    2 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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14. Add an Option to Toggle to Classic View in Admin Portal

    13 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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15. Send calls to Deskphone from Chrome Extention

    5 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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16. Restart phones online through the RingCentral portal

    3 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Hardware  ·  Delete…  ·  Admin →
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17. Need option to schedule reports in Business Analytics with PDF

    77 votes

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    Under Review  ·  3 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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18. Need a RC App Installed Version Report

    2 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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19. Ability to download or view SMS transcripts

    50 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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20. Auto "accept queue call" toggle OFF for individual users based on schedule

    5 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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