← RingCentral Ideas

Settings and activity

59 results found

  1. SMS Messaging Short Code and Extension Numbers

    9 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
    How important is this to you?
    Brian shared this idea  · 

  2. Revert Site Changes

    8 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Brian shared this idea  · 

  3. Do Not Call List for UC Customers

    23 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Brian shared this idea  · 

  4. Audit Trail Enhancements

    207 votes
    64 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Under Review  ·  AdminJessica H. (Admin, RingCentral) responded

    As there are so many great ideas and suggestions for Audit Trail enhancements, we've merged them into one record to better track these feature requests. Your individual idea has not been lost, and our development team knows how important this part of the system is for everyone! We'll provide more updates when available. Thank you!


    In the meantime, please continue to leave comments on your ideal audit trail enhancement and use cases.

    Brian supported this idea  · 

  5. OSH Option to only allow 1 live contact method at a time

    23 votes
    Under Review  ·  0 comments  ·  Contact Center & RingCX » Other  ·  Admin →
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  6. Add Dinosaur Emojis to RingCentral Chat

    169 votes
    4 comments  ·  Phone & Messaging » Application  ·  Admin →
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  7. Backup Call log and call recording to external location.

    11 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  8. Capture RC App and RC Phone App login information in Audit Log

    28 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Other  ·  Admin →
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  9. Ability to search on sites under paging groups-devices to recieve

    6 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  10. Test Tool for WFH for Phone and Contact Center

    6 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Contacts  ·  Admin →
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  11. Roles & Permissions -- Allow Call Recording Access To Specific Site Only

    25 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  12. Filter Option for Number Inventory in Call Log and Analytics

    7 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  13. Interaction w/ IVR Allows Callers to Remain

    25 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  14. See a user's CQG membership from their extension settings

    9 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  15. Ability for agent to stay on the line after transferring to an external number.

    39 votes
    Under Review  ·  2 comments  ·  Phone & Messaging » Other  ·  Admin →
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  16. Enable functionality to disable link previews for an entire organisation/tenancy

    13 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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  17. Allow administrator to turn off Call Log Email Delivery for tenant that enforce SSO only.

    25 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  18. Inbound Faxing with Announcement Enabled

    18 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Fax  ·  Admin →
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  19. Bring Back the Missed Chat Message Preview that arrives in Email. This was recently removed

    14 votes
    Under Review  ·  2 comments  ·  Phone & Messaging » Application  ·  Admin →
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  20. RingCentral Meetings Banner Display Meeting Name.

    17 votes
    Under Review  ·  0 comments  ·  Events & Video » Webinar  ·  Admin →
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