Capture RC App and RC Phone App login information in Audit Log
I would like the ability to see when users attempt to login and register their phone. The login information to the web portal is captured but not the apps. This would be helpful in troubleshooting call handling issues and user behavior (like using wrong username or password).
24
votes
Mike
shared this idea
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EMEROSE commented
It will be useful to see if users are logging in and out of their app so admin will always be aware who are always ready to take calls.