← RingCentral Ideas

Settings and activity

32 results found

  1. RingSense for CX Quality Average

    1 vote
    New  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?
    Dennis shared this idea  · 

  2. Calendar Presence Is On | O365 Outlook Calendar

    14 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » App Tasks/Events/Calendar  ·  Admin →
    How important is this to you?
    Dennis supported this idea  · 

  3. Have search option of dial group added to Ring Sense

    31 votes
    New  ·  2 comments  ·  Contact Center & RingCX » RingCX  ·  Admin →
    How important is this to you?
    Dennis shared this idea  · 

  4. Increase contact maximum capacity

    11 votes
    Under Review  ·  2 comments  ·  Phone & Messaging » Other  ·  Admin →
    How important is this to you?
    Dennis supported this idea  · 

  5. Increase Company contact limit

    3 votes
    New  ·  0 comments  ·  Phone & Messaging » Contacts  ·  Admin →
    How important is this to you?
    Dennis supported this idea  · 

  6. Receive call queue SMS notification on Ring Central phone numbers

    9 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Dennis supported this idea  · 

  7. Transfer Calls from from Ringcx to RingEX park location is not working

    1 vote
    New  ·  0 comments  ·  Phone & Messaging » Other  ·  Admin →
    How important is this to you?
    Dennis shared this idea  · 

  8. Allow More Than 10,000 Contacts

    49 votes
    Under Review  ·  7 comments  ·  Phone & Messaging » Contacts  ·  Admin →
    How important is this to you?
    Dennis supported this idea  · 

  9. RingCX- Option to tell callers how many other callers are ahead of them when a queue is full

    2 votes
    New  ·  0 comments  ·  Phone & Messaging » Call Queues  ·  Admin →
    How important is this to you?
    Dennis shared this idea  · 

  10. Increase Data Retention for Automatic Call recording (Data Retention Policy)

    79 votes
    Under Review  ·  6 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Dennis supported this idea  · 

  11. Show an account's entire list of user groups from the user extension level

    5 votes
    New  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Dennis supported this idea  · 

  12. See all support cases in the support portal

    6 votes
    0 comments  ·  Phone & Messaging » Other  ·  Admin →
    How important is this to you?
    Dennis supported this idea  · 

  13. have the fax subject line appear in the FAILED fax transmission receipt

    5 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Admin →
    How important is this to you?
    Dennis supported this idea  · 

  14. Add ring group to call queues

    23 votes
    Future Consideration  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Dennis supported this idea  · 

  15. Visibility of Peak Hours in Analytics

    3 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Dennis supported this idea  · 

  16. analytics retention policy

    60 votes
    Under Review  ·  6 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Dennis supported this idea  · 

  17. Deskphone to make and receive internal call but block external calls

    4 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Admin →
    How important is this to you?
    Dennis supported this idea  · 

  18. Bulk Update to the Email Domain of Users

    6 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Dennis supported this idea  · 

  19. Ability to select what user's can see as an outbound caller ID on their RC application

    9 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?
    Dennis shared this idea  · 

  20. Hide "All Employees" Team

    13 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?
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