← RingCentral Ideas

Settings and activity

41 results found

  1. Lead Manager Automation

    2 votes
    New  ·  0 comments  ·  Contact Center & RingCX » RingCX  ·  Admin →
    How important is this to you?
    Dennis supported this idea  · 

  2. Update Ringcentral user status to Busy/DoNotDisturb if Outlook status is Busy/DoNotDisturb

    3 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Admin →
    How important is this to you?
    Dennis supported this idea  · 

  3. Sync presence status of RingCentral back to the Outlook / Exchange / O365

    53 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » HUD & Presence  ·  Admin →
    How important is this to you?
    Dennis supported this idea  · 

  4. Sync RC status with Microsoft Office (Teams/Outlook)

    123 votes
    3 comments  ·  Developer Platform, APIs, & Integrations » Integrations: Microsoft Teams  ·  Admin →
    How important is this to you?
    Dennis supported this idea  · 

  5. Enable SMS Service for Australia Numbers

    39 votes
    Under Review  ·  6 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
    How important is this to you?
    Dennis supported this idea  · 

  6. bring call queue management into the app

    19 votes
    Future Consideration  ·  1 comment  ·  Phone & Messaging » Call Queues  ·  Admin →
    How important is this to you?
    Dennis supported this idea  · 

  7. Rejected calls should not return on the same member on call queue

    22 votes
    2 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Dennis supported this idea  · 

  8. Activate RC mobile app to answer a forwarded call from another RC extension

    9 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?
    Dennis supported this idea  · 

  9. Allow Blocking Outbound Calls by Number

    154 votes
    Under Review  ·  27 comments  ·  Phone & Messaging » Other  ·  Admin →
    How important is this to you?
    An error occurred while saving the comment
    Dennis commented  · 

    Ability to block Outbound calls for a single number in RingEX and RingCX

    Dennis supported this idea  · 

  10. RingSense for CX Quality Average

    1 vote
    New  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?
    Dennis shared this idea  · 

  11. Calendar Presence Is On | O365 Outlook Calendar

    17 votes
    Under Review  ·  2 comments  ·  Phone & Messaging » App Tasks/Events/Calendar  ·  Admin →
    How important is this to you?
    Dennis supported this idea  · 

  12. Have search option of dial group added to Ring Sense

    38 votes
    New  ·  2 comments  ·  Contact Center & RingCX » RingCX  ·  Admin →
    How important is this to you?
    Dennis shared this idea  · 

  13. Increase contact maximum capacity

    13 votes
    Under Review  ·  2 comments  ·  Phone & Messaging » Other  ·  Admin →
    How important is this to you?
    Dennis supported this idea  · 

  14. Increase Company contact limit

    3 votes
    New  ·  0 comments  ·  Phone & Messaging » Contacts  ·  Admin →
    How important is this to you?
    Dennis supported this idea  · 

  15. Receive call queue SMS notification on Ring Central phone numbers

    11 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Dennis supported this idea  · 

  16. Transfer Calls from from Ringcx to RingEX park location is not working

    1 vote
    New  ·  0 comments  ·  Phone & Messaging » Other  ·  Admin →
    How important is this to you?
    Dennis shared this idea  · 

  17. Allow More Than 10,000 Contacts

    54 votes
    Under Review  ·  9 comments  ·  Phone & Messaging » Contacts  ·  Admin →
    How important is this to you?
    Dennis supported this idea  · 

  18. RingCX- Option to tell callers how many other callers are ahead of them when a queue is full

    2 votes
    New  ·  0 comments  ·  Phone & Messaging » Call Queues  ·  Admin →
    How important is this to you?
    Dennis shared this idea  · 

  19. Increase Data Retention for Automatic Call recording (Data Retention Policy)

    109 votes
    Under Review  ·  8 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Dennis supported this idea  · 

  20. Show an account's entire list of user groups from the user extension level

    5 votes
    New  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Dennis supported this idea  · 
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