Settings and activity

11 results found

1. Custom Role - Phone Number Breakout

   14 votes

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   New  ·  1 comment  ·  Analytics & Reporting » Accessibility  ·  Delete…  ·  Admin →
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   Not at all You must login first! Important You must login first! Critical You must login first!

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   Maribel supported this idea  ·  Sep 14, 2025

2. Disable access to call log call recording to users with custom role.

   1 vote

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   New  ·  0 comments  ·  Phone & Messaging » Accessibility  ·  Edit…  ·  Delete…  ·  Admin →
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   Maribel shared this idea  ·  Jan 21, 2025

3. Retain the caller ID of the original caller when transferring calls to an external number using the RingCentral app

   5 votes

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   New  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Maribel shared this idea  ·  Jan 20, 2025

4. Outbound Automatic Voicemail Drop

   265 votes

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   Future Consideration  ·  52 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Maribel supported this idea  ·  Aug 19, 2024

5. Enable SMS for US numbers on RCAU account

   5 votes

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   0 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Maribel shared this idea  ·  Mar 24, 2024

6. Sync the status of the user from service web ( my extension) to the the user mobile/desktop app

   1 vote

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   Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Maribel shared this idea  ·  Jul 4, 2023

7. Call log option to display 50, 100, 200 items per page

   3 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Maribel shared this idea  ·  Jul 12, 2023

8. Be able to handle multiple conference calls using deskphone

   5 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Hardware  ·  Delete…  ·  Admin →
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   Maribel shared this idea  ·  Jul 25, 2023

9. Option for the admin to view who disconnected the call

   41 votes

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   Under Review  ·  10 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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   Not at all You must login first! Important You must login first! Critical You must login first!

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   Maribel commented  ·  Jul 27, 2023  ·  Edit…  ·  Delete…

   It would help the customer's productivity nd improve managing their calls.

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10. Disable prompt to press 1 when receive call on external phone number

    21 votes

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    Under Review  ·  7 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Not at all You must login first! Important You must login first! Critical You must login first!

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    Maribel commented  ·  Aug 22, 2023  ·  Edit…  ·  Delete…

    To be able to answer call queue calls quickly on any device

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11. Allow mute in Automatic call recording when using RC mobile app

    1 vote

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Not at all You must login first! Important You must login first! Critical You must login first!

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    Maribel shared this idea  ·  Nov 8, 2023