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Settings and activity

10 results found

  1. Disable access to call log call recording to users with custom role.

    1 vote

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    New  ·  0 comments  ·  Phone & Messaging » Accessibility  ·  Admin →
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    Maribel shared this idea  · 

  2. Retain the caller ID of the original caller when transferring calls to an external number using the RingCentral app

    1 vote

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    New  ·  0 comments  ·  Phone & Messaging » Other  ·  Admin →
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    Maribel shared this idea  · 

  3. Outbound Automatic Voicemail Drop

    170 votes

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    Future Consideration  ·  18 comments  ·  Phone & Messaging » Other  ·  Admin →
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    Maribel supported this idea  · 

  4. Enable SMS for US numbers on RCAU account

    3 votes

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    0 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
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    Maribel shared this idea  · 

  5. Sync the status of the user from service web ( my extension) to the the user mobile/desktop app

    1 vote

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Maribel shared this idea  · 

  6. Call log option to display 50, 100, 200 items per page

    3 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Maribel shared this idea  · 

  7. Be able to handle multiple conference calls using deskphone

    4 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Hardware  ·  Admin →
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    Maribel shared this idea  · 

  8. Option for the admin to view who disconnected the call

    28 votes

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    Under Review  ·  6 comments  ·  Analytics & Reporting » Other  ·  Admin →
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    Maribel commented  · 

    It would help the customer's productivity nd improve managing their calls.

  9. Disable prompt to press 1 when receive call on external phone number

    13 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Maribel commented  · 

    To be able to answer call queue calls quickly on any device

  10. Allow mute in Automatic call recording when using RC mobile app

    1 vote

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Maribel shared this idea  ·